Volaris

Tijuana to Guadalajara. TJ airport new and spotless. Check-in crew very friendly plane new and very comfortable. Offered two drinks rounds and snack services on a 2.5 hr flight. Crew friendly. Look forward to flying them again.

TIJ-MEX-GDL-TIJ roundtrip. Volaris gives you 72 hours ahead of the flight for on-line check-in and boarding pass a great advantage. For some reason they've changed the seats on their planes from TIJ-MEX there was no leg room at all and the seats did not recline (they weren't broken they simply had no recline button). The most uncomfortable flight I have ever been on. A real change from the Volaris of a year ago which was always comfortable if not fancy. The same coming back (MEX-GDL-TIJ) passengers are wedged in making a 3 hour flight feel endless. Good price but if you're over five feet six inches tall do not fly Volaris!

TIJ-OAX round trip. Check in at Tijuana airport was a nightmare both securing the tourist visa and airline check-in. Volaris had only 1 line for each of 5 outbound flights each station manned by only 1 agent. The agent handling check in for Oaxaca was so slow we nearly missed the flight. The plane was clean and comfortable the pilots and crew efficient friendly very professional and bi-lingual. Return flight was smooth from check-in to landing. Both flights departed and arrived on-time. Beverage service and packaged Mexican snacks were only food options. All baggage for our group of 6 arrived at both destinations with no damage.

TIJ-MLM using the Volaris Shuttle Service from downtown San Diego. All Volaris staff were friendly and helpful. The aircraft was new with comfortable leather seats and just enough room for taller passengers. Staff served free drinks (even alcohol!) and a selection of chips - much better service than you'd expect given the price you paid for the flights. No delays on either inbound or outbound flight.

PBC-CUN on a so called LC-carrier. A319 to Cancun we left on time no queue at check-in excellent service with drinks but only chips. Return again on time and the A319 was 2 weeks old. Helpful FA and good security feeling.