"service has gotten better"
D Kuney (India)
✅ Trip Verified | Delhi to Lucknow. This was my flight with vistara after a long time, and their service has gotten better and better. They are the most environment friendly airline in India doing away with the plastic bottles and serving water in paper cups. The cabin crew specially announced the economy meal options with full details of vegetarian and non veg meals. For IFE they stream content to personal devices which is good enough.
Aircraft | A320neo |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Delhi to Lucknow |
Date Flown | July 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"professional and helpful"
19 reviews Rishad Patel (India)
✅ Trip Verified | Delhi to Goa. Vistara boarding in Delhi was super fast as they have a dedicated line for different levels of their card holders. Also they give you 5 kilos extra once you have a silver card which is very useful as it becomes a 20kg allowance. Boarding was 10 minutes late for which there was an apology by the captain once on board. Seat space is great. Had 2 empty seats next me as well. They served a full meal on board - not excellent, but not bad. Staff were very professional and helpful. Arrival on time and priority bags on the belt before I reached them.
Aircraft | A320 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Delhi to Goa |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Vistara is much better"
Ankit Kumar Pandey (India)
✅ Trip Verified | Pune to Delhi. It was my second flight journey and I was with my wife and 8 month old Infant. I went pune by spice jet and came back in Vistara so in comparison, Vistara is much better in all the things ground staff and crew member. First they had a seat belt for infant that other cheap airline do not have; second there are some special safety instruction for infant, in Vistara , the crew member asked me if I wish to listen instruction in Hindi or English and I choose English. This thing is very very important for me because if it is about safty of my Son I would like to listen in hindi only in which I am more comfortable. Again after giving me the seat belt for infant crew member asked me if I know how to use that and when I said no she helped us. Crew member and ground staff in Vistara do not behave like a Robots and that is very important thing
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Pune to Delhi |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"definitely fly Vistara in the future"
Ishan Pai (India)
Not Verified | Mumbai to Goa. I flew with air vistara for the first time and my experience with them was amazing. It was also the first time and route where this airline was operating a Boeing 737 instead of A320. Even though my flight got delayed by an hour but as soon as we entered the flight, the cabin crew had smiles on their faces and were greatly looking after their passengers throughout the flight. Would definitely fly Vistara in the future.
Aircraft | Boeing 737-800 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Mumbai to Goa |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"seat belt without any instruction"
Manidipa De (India)
✅ Trip Verified | I was travelling with my 4 month old baby for the first time and chose Vistara for its good reviews and in-flight comfort but it turned out to be one of my worst experiences. The cabin crew handed me the infant seat belt without any instruction. When the flight started moving, cabin crew instructed me to feed the baby during takeoff but by that time my baby was frantic and started crying and I was stressed out. Had the instruction and been given bit in advance, I could have prepared so to avoid inconvenience to my baby and fellow passengers. No clear instruction was given about how the seat belt has to be tied for an infant. A cabin crew came to inspect the seat belt before takeoff, she said it has to be tied around the infant and attached to my belt but did not wait to see if its been done correctly.
Type Of Traveller | Family Leisure |
Seat Type | Premium Economy |
Route | Delhi to Mumbai |
Date Flown | June 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"One of the best airline"
S Ubaid (India)
Not Verified | Delhi to Srinagar. One of the best airline. Very friendly staff unlike other domestic carriers. Smooth transition right from check-in to boarding. I will recommend this to everyone.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Delhi to Srinagar |
Date Flown | May 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"helpful cabin crew"
Bhavin Shah (India)
✅ Trip Verified | Srinagar to Mumbai via Delhi. Very helpful cabin crew. Good ground staff. Excellent quality food. As of now best airline in India. From cleanliness to comfort perfect experience.
Type Of Traveller | Family Leisure |
Seat Type | Premium Economy |
Route | Srinagar to Mumbai via Delhi |
Date Flown | May 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"service are very helpful"
Saif Ali (India)
✅ Trip Verified | Delhi to Kochi. Food facility and air hostess service are very helpful. They provide every required needs With very sensitive manner.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Delhi to Kochi |
Date Flown | April 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"best airline by far"
Anna Whyte (Sweden)
✅ Trip Verified | Bagdogra to Delhi. Without the fantastic and amazing service given by the staff and management at Vistara Airlines, I would not have been able to fly that day. I have a traumatic brain injury caused by a stroke and am extremely sensitive to noise and crowds. This is the worst airport I have ever encountered. I have flown there before so I was already feeling panicky. Luckily this time my 20 year old son accompanied me. Due to the roadworks throughout Sikkim, we had taken a private taxi early morning to reach IXB in time for our flight. We were very early so stopped at a good, quiet restaurant 15 minutes away from the airport. I took into the restaurant my BOSE sound cancelling headphones and silicone ear implants to make sure they were charged and ready for the impending chaos. We arrived at IXB 2.5 hours prior to departure. This airport has no priority security, no priority check in., no O disability facilities, NO lounge. To call it an international airport is a joke! As soon as the taxi pulled away I realised that I'ld left my headphones and silicone ear implants plus charger in the restaurant. I had a panic attack. My son sat me down in the shade where I vomited numerous times while he contacted the taxi driver and the restaurant. They had gone. My son has headphones so he gave me his but by now I was shaking and suffering Aphasia (inability to speak). He contacted Vistara staff who took me into the managers office, organised water, a calm and quiet space and informed us that they would board us last and 2 members of staff would accompany us through security. They helped my son with bag check in and boarding passes while other staff took care of me. They also helped us with items which we had left at the helicopter office. My son had an early morning flight from Delhi to Stockholm the next day. We both agreed that without the help of Vistara's amazing staff, in the worst conditions possible for my disability (IXB), he may not have made either flight as he would have been forced to take me to hospital. A big thank you to the Vistara Airline manager, who personally accompanied my son through security, and the professional staff at IXB and on board the aircraft. I first flew Vistara 1.5 years ago and have not flown another airline in India since then. This is India's best airline by far. The app works, the web site works and the level of service is far above most international airlines.
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Premium Economy |
Route | Bagdogra to Delhi |
Date Flown | March 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Excellent flight"
Harish Raheja (India)
✅ Trip Verified | Kolkata to Port Blair with Vistara. Excellent flight with tasty quality food, comfortable seating arrangement, far better than other domestic airlines. Landed before time. Colourful and beautiful flight.
Aircraft | Boeing 747 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Kolkata to Port Blair |
Date Flown | March 2019 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |