TUIfly

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 61 reviews
4/10
No Skytrax Rating
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4/10

TUIfly customer review

MAN-CGN-MAN with TuiFly this past week - could teach EasyJet and Ryanair a thing or two. Good value (130 Euros return) speedy friendly check-in seat pre-selection at no additional cost 20kg of checked bags at no additional cost. Spotless 737 with reasonably priced on-board catering. Decent seats with fair leg-room. Flight crew efficient and smiling. A breath of fresh-air after some of the snarling horrors I have encountered on other LCCs. At the moment they only serve MAN and NCL in the UK from a handful of German airports (Cologne-Bonn Stuttgart and Hannover) but there are some really interesting onward destinations (such as Tenerife for which I just forked out £400 for an EasyJet flight-from-hell).
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4/10

TUIfly customer review

SKG-MUC-SKG done this trip several times. Amenities not expected on LCC. All baggage was free. Sandwiches refreshment coffee chocolate newspaper magazines pillow blanket etc all free. Staff friendly. Punctual departures. Free seat-allocation on web check-in (1st row). Plane clean seat space adequate.
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1/10

TUIfly customer review

Booked TUIfly from Stuttgart to Berlin. At the gate I had to find out that my flight will be with a 25 year old 737-300 from Hola Airlines. Dirty and really poor interior which was as old as the plane itself. As far as I got to know TUIfly will be using two planes from Hola Airlines until November. I would not recommend flying with them.
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4/10

TUIfly customer review

Oporto-Koln. Excellent service friendly staff good organization. Seats a bit tight but excellent relation price-quality.
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4/10

TUIfly customer review

Dubrovnik to Munich. Great service for a budget airline! The plane was brand-new seats not too tight and good crew impression.
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5/10

TUIfly customer review

Tel Aviv to Berlin Tegel airport. Easy check-in friendly staff loads of leg room (we had normal seats not exit seats). Food was nothing to write home about but it was a night flight so didnt really care. Plane was clean. Would recommend and will be flying with them again. Great prices available.
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5/10

TUIfly customer review

HAJ-NCL and back 10 times in the past 3 months now and tuifly is worth the money. Its an excellent carrier. Fares are more than fair and service is excellent.
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4/10

TUIfly customer review

Tel-Aviv-Cologne. Service on this flight was good. Although the airline is a LCC we were served a free meal. The cabin was spacious and ample leg-room. Shame you have to pay extra for an emergency exit seat.
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3/10

TUIfly customer review

Cologne-Hamburg return Boeing 737-800 and 737-700. This airline is a LCC so no free drinks or food. For 45 minute leg this is fine. Both flights late by around 15 minutes. Seat reservation via online booking cost 9 Euro per leg. Booked seat 1C on both legs an no problem with check in. Crew friendly offered free newspaper and some magazines. The seats are narrow and legroom is limited. Ticket cost EURO 145 so not that bad.
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3/10

TUIfly customer review

Recently travelled to LPA - booked and paid 46Euro for emergency exit seats for the leg room got the seats ok but they have no extra leg room - standard seats. On the way back they decided to land in Tenerife and pick up more passengers so 4 hours became 6! Watch out when booking - you pay for anything and everything - so much so that the only people who get coffee are those that have paid for breakfast. When I asked if I could buy a coffee was told No!
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