Thai Lion Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 165 reviews
3/10
No Skytrax Rating
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8/10

"I cannot fault them"

(United Kingdom)

A 90 minute flight with Thai Lion Air from Bangkok to Krabi and back in November/December 2015. I cannot fault them, pleasant staff, a drink and snack included. Efficient check in and boarding. A very cheap flight but not at the expense of quality or customer service. Seats a little cramped but ok for a shirt flight. A welcome change after a terrible experience with Air China. I would use this airline again.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBangkok to Krabi
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"ticket was not expensive"

(Thailand)

Thai Lion Air is new low cost airline in Thailand. I flew domestic from Hatyai to Bangkok, the staff was quite friendly. Onboard everyone got their seat but the crew announced to wait some important document for 15 minutes. The seat pitch is so small on Boeing 737-900, there are 215 seats. The crew gave some snack that was resonable for low cost. The ticket was not expensive including free snack and 15 kgs for checked bag.
AircraftBoeing 737-900
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteHatyai to Bangkok
Date FlownNovember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"definitely use them again"

(United Kingdom)

I am surprised that Thai Lion Air is a low cost airline. With the low price, you have a free checked luggage, free seat selection and even a snack on board. All flights were on time and definitely will use them again.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBangkok to Chiang Mai
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"I couldn't say a bad word about it"

(United Kingdom)

Brand new Thai Lion Air plane, very clean, would say it was half empty, on time flight. I couldn't say a bad word about it, as it is cheaper than AirAsia and offers much more in my opinion. Nice and smiley staff, smooth check in. Would recommend it.
AircraftBoeing 737-800
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteDMK to CHX
Date FlownMay 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
5/10

Thai Lion Air customer review

(Thailand)

CNX-BKK on Thai Lion Air 737-900er. Not impressed with their check in agent who utter only necessary word, feeling completely ignored but at least all requests are tended to. Airside people seemed to be much better. Gate agents are helpful, cabin crew are also nice and efficient. Aircraft is in Boeing Sky Interior, very clean and new, but seat pitch is the worst I have ever seen. I shall be fine flying them domestically, but would never consider them for journey longer than 1.5 hours.
AircraftBoeing 737-900er
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBangkok to Chiang Mai
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes