✅ Trip Verified
| I fly budget airlines all the time. I'm very pro-Spirit airlines and pro-Ryanair. I'm in high support of any no-frills budget airline that can get you to where you need to go. That being said, I will never fly Sun Country airlines again, no matter the price. Here was my experience: I get to the airport at 6am for my 8:30am flight. Since it's an international flight, Sun Country makes you check-in in person (not sure why). There were 2 people manning the check-in station for over 1000 people waiting in line. The line wrapped around the entire airport and out the door- this is not an exaggeration. I saw at least 20 people in front of me miss their flight due to the long line. I waited in line for 3 hours, finally checking in at 9:30. I was one of the first people checked in for my 8:30AM flight. The flight was 6 hours delayed, so my 3PM arrival time was actually changed to 9PM. That wasn't even the bad flight. On the way back, the flight was delayed first one hour, then two hours, then eventually 8 hours. It turns out there was a malfunction on the place preventing us from flying. We were in Punta Cana, and the two people manning the check in station spoke only Spanish and wouldn't tell us what happened. Then, after waiting 8 hours, the staff told us to get on a bus. I am a 23 year old woman by myself, getting loaded onto a bus with no explanation in a foreign country not knowing where the bus was headed, with no one who spoke English to ask. I was truly terrified. It was around midnight when we finally checked into the Hotel the staff supplied for us. They told us to come back to the bus at 4AM for our outbound flight. I purchased an international calling plan so I could call my mom in the case of an emergency. My sister paid $500 for the same flight on Southwest (I paid $300), and every day I regret not paying the extra $200 for my peace of mind and hours of my waiting time back.