Spirit Airlines

Had to find quick non-stop flight from Dallas to Orlando. Spirit fit the time frame and would have me there by 7.08pm. When we arrived at DFW flight was on time. Then at 1.30 the flight board showed a 90 minute delay. By 2.30 it was a 3 hour delay. Instead of leaving at 3.39pm it was now a 6.45pm departure. First time my wife and flew Spirit and was surprised at all of the added fees. Time was of the essence so we gave it a shot due to having 'lower' rates. Total cost would have been comparable to other rates from airlines with a better on time average which I learned while sitting waiting for my very delayed flight. I will always take a few minutes and always check an airline out online if I am not familiar with them.

The worst airline I have flown! Filthy seats too small. Seats don't recline jammed 3 in a row and you had to keep your body still or you hit the person either side. Stewardesses? Looked bored and put out when asked a question. Hit with baggage fees on check-in pay to sit next to the person you traveled with! Will never fly this airline again.

The worst flight experience my husband and I have had! It cost more for our 2 carry-ons than the cost of our tickets. The flight attendant who checked the boarding passes was terribly rude and unprofessional the service on the plane was outrages. Nothing is free even the water. Narrow seats dehydration one restroom out of order. We flew from O'Hare to San Diego on March 28 2014. At the gate I went first pulling my carry on at the plane entrance I noticed my husband was not behind me. I went back to check and saw my husband being charged for his carry on. At that time the attendant started yelling 'They have two they have two' so the attendant charged my husband another $100 for my carry on! There was no explanation no kindness. It wasn't my fault that the flight attendant let me go at first and then when I came back she treated me like prey she has missed! I will never ever fly with Spirit again.

People who complain about the fees and whatnot must not read before booking their flights. The site is very clear about the various fees all the way through the booking process. With the membership we saved a ton of money on our flight even with baggage fees and the extra fees to reserve big front seats it was still cheaper than flying a major airline even if we cashed in airmiles. As far as customer service goes we had no issues. Staff at Niagara airport were fine we had no issues and because it's such a small airport we got through check-in and security in record time. The flight itself was fine. There was a technical issue with the gate but even after having to switch gates we still departed on time. Big front seats are worth the extra money for sure. On the way home we had very friendly staff at Ft Lauderdale airport. There was an issue with the cleanliness of the plane on our return trip. Our seats weren't spotless but not gross but it seems that the cleaning crew didn't notice that someone had been sick in the row across from us. A passenger unfortunately put her hand in it while getting to her seat and had to go back out to the terminal to wash it off. The flight attendant was very sincere and concerned apologized to them and everyone in the area got the cleaning crew back in asap to take care of it sprayed some air freshener apologized again and again and had the passengers from that row seated in another row for the flight since there were some empty seats. It was unfortunate but the attendant handled it perfectly and we still left on time. The rest of the flight there were no issues. Even with major airlines I've almost always found garbage in the seat pocket that got missed it happens. Overall I would fly Spirit again but maybe not for a long flight. I recommend it if you want to save some money and don't care about inflight meals and movies (you can purchase snacks and drinks this is pretty typical of most airlines now anyway not many provide a free meal or snack these days). If you're a tall or heavy person definitely pay the extra for the big front seats. Generally speaking you get what you pay for. This is a discount airline so go in with low expectations and you'll be fine.

One of the worst staff ever experienced. Onboard staff was so rude and don't help. They did not let us use the bathrooms when seat belt sign was turned off and bathroom was empty but staff was using it. Our child was coughing and needed a glass of water first they asked me to pay $3 before giving him water. They charge for everything bag seat water food. Its looks cheap when we search for the deals but there are hidden prices which makes it expensive in the end. I will never go back and would not recommend them.

Booked flight through Travelocity and had questions about seat selection check-in etc. Checked Spirit's site and needed assistance called twice girl who answered first call was annoyed with my questions and young man who answered second call was very helpful and courteous. Flew PHL to Vegas-delayed both ways but figure that can happen with any airline-however comfort was affected by broken seat backs and garbage in seat pockets (liquor bottle in one water bottle and wad of papers with gum stuck to both) taking up leg room. Also had to brush peanut skins and crumbs from my seat to join the pile on the floor before sitting down. Never mind that beverages were not complimentary they were served but once at the beginning of a 5.5 hour flight. I am truly glad that I finally did make sense of the site and the charges before flying and knew to print boarding passes and pay for seat assignments and avoid the ridiculously high fees charged at the airport for luggage. I am satisfied only with the fact that we reached our destination safely.

I had to fly last minute from SFO (San Francisco) to LAS (Las Vegas) one way and Spirit offered the lowest price out of any airline in the SF Bay Area the trek to (OAK) Oakland Airport was a little further than I normally travel to get to an airport but the deal was too good to pass up. The flight was not full although I checked in the day before I was given a seat upgrade to a window seat near the front. The cabin crew was friendly and made the early morning flight easier with humor. Flight duration was exactly as advertised and actually landed a few minutes early and it was a pleasant flight in a brand new airplane. The one thing I did not like were the seats far too close together and much too thin. I'm only 5'6" and felt too big for the seats if it had been a longer flight I would have been very uncomfortable for the for 1 hour and 20 minutes I was in the seat it was bearable barely. A word of warning: Spirit charges fees for absolutely everything you want to pick your seat? Fee please want carry-on luggage? Fee please You want to check baggage? Fee please You want a snack on board? Fee please. Credit /debit only we don't recognize $USD as real currency. However if you know what you need for a flight this can be a good deal.

I'm 5'11" and Spirit's seats may not be super comfortable but at least there is the saving grace that seats do not recline. There's nothing worse than barely fitting your legs in the first place only to have the person in front of you lean their seat back! I've flown Spirit twice so far round trip flights from Minneapolis to Chicago. The flight is only a little over an hour long and for $35 I guess I can put up with a bit of discomfort for an hour. What really gets me however is not the size of the seat (to be honest even higher-priced airline seats are hardly comfortable) but the deplorable customer service at check-in. I checked a bag on my latest return flight from Chicago but had already checked in online. The system / boarding pass said that I could quick-check the bag - so I went to the airport not expecting to wait in line. After printing out my boarding pass at the kiosk I stood for a while in the quick-check line section. When free one of the four or five reps at the counter asked if she could help me and I told her I just wanted to drop my bag use the quick-check. She told me "Oh we don't have that this morning you'll have to wait in line" (instead of just taking the bag which would have taken the same amount of time). So I went back to stand in line for about 20 minutes. When I finally get back to the counter a different rep tells me "You should really hurry this flight is about to board." After getting through O'Hare's tediously slow security lines I finally did manage to catch the flight - feeling frustrated and impatient about the whole experience. Next time I will fly on a different airline. Even though cheap fares are tempting I have a sneaking feeling that they're not worth the savings.

My family traveled to Ft Lauderdale in February. The trip down was fine. The trip back very upsetting primarily due to extremely rude employees. We switched seats online prior to our return flight to the row behind the exit. It was clear we were traveling with an infant and car seat. We were seated at the beginning of the flight in the row behind the exit. We sat there with the employees passing by us for over 2.5 hours. In the last 30-45 minutes an attendant came up and said 'we have a problem' and she ordered us to move because we apparently couldn't be seated with a car seat behind the exit row. We questioned this order because there was only 30-45 minutes left on the flight. So we moved without any help. We accept the baggage limitations and paid for our suitcases. We accept it's a discount airline. We do not accept despicable treatment of paying customers.

Spirit airlines has been my worst experience flying. First of all who charges for carry on and still puts the most outrageous policies on check ins. The worst part is they don't bother to tell you when you are buying your ticket that way you don't know and you are forced to pay for it when you get there. Then they charge for boarding passes and for not having a random seat. The staff and their rude attitudes did not make it any better. Being a college student and thinking you got a deal with this flight only to realize that they charge you for everything else. I didn't know what to expect after that. I will never fly this airline again. I'd rather pay for an expensive flight that doesn't nickel and some you at every corner.