Spirit Airlines

My flight was scheduled to leave at 2.25pm. On my arrival I found out it was delayed until 3.35pm.Then the schedule changed 3 more times, I finally flew out at 6.45pm. Very unsatisfied with their services.

The worst experience of my life. 6 hour delay with no help or info from staff. Gate got changed twice and if it wasn't for other people who had their updates sent to their email none of the other people would have know. The workers were clueless about everything. Once we finally flew to Vegas we waited on the plane for an hour and a half for a gate to open so we could get off. I had my 3 year old with me and she was crying because she was tired and hungry. It is now 6.30 am I'm finally with family, this all started at 7pm Chicago time the day before. Never again will I fly Spirit.

My family and I have flown Spirit Airlines before, and we have long realized that with the steep discounts of their fare structure, that our flights are going to lack some of the frills of other airlines. I know that I/we are going to be charged a significant premium for our baggage and will travel in very cramped/uncomfortable seats unless we pay the big surcharge. We understand that, and we have long adjusted to the way this company will charge. My problem exists with the way this business is run, in terms of the unexplained flight delays, maintenance of the planes, and late cancellations. First flight out of Fort Lauderdale, initially explained that "someone was sick", was delayed 3 hours - missed a meeting in Piitsburgh. Traveled to FL, delayed 1.5 hours (unexplained), broken seats in partially reclined position, air fans not working in our part of plane (very congested and warm) for 2.5 hours. For this last Spirit flown vacation, we did not even get what we paid for, we got a whole lot less!

Do not fly Spirit unless you have lots of time to spare. My flight from Denver to Minneapolis was canceled on Sunday June 14, 2015 afternoon due to the fact that they did not have a pilot. There was only one agent at the Denver desk helping people who had to be rescheduled. The wait in line was well over 1 hour. The next direct flight on Spirit was two days later ! All other airlines were totally booked for that evening. They would not put me on a direct Delta flight for the next morning. It was a very bad experience. It was a very costly experience.

We were delayed 2 hrs on our flight from Denver to Los Angeles. Now on our return flight we are delayed 1 hr to begin with. The plane has landed but now it is delayed for 1-2 hrs because there is no crew for the plane. This is ridiculous. 2 of their flights were cancelled today and 3 have been delayed.

My first time flying with Spirit. It was by far the worst experience I've had. Our flight was scheduled to leave on June 11th at 8.30 pm from Denver to Detroit. When we got to the airport, we saw it was delayed until 10.30 pm. I wasn't too upset, I can wait for a little while. Then when we returned again to our gate, it was delayed again until 11.30 pm. So another hour, so we sit and wait. Then I received an email that our flight was cancelled. I walked up to the attendants behind the counter, he told us due to weather they had to cancel, but we can talk with someone at the Terminal to find out what our options were. My mother and I had to go across the airport to talk about rescheduling our flight. We found out that the next available flight was on Saturday, June 13th. We couldn’t wait that long. I started to look on Spirit’s website and found a flight to Cleveland, OH. This was somewhat close to where we needed to go. He rebooked our flight but there was no compensation for the inconvenience or a ‘Sorry’ for the hassle. On our way back from Detroit, our fight was delayed yet again for about 2 hours. I guess they were missing staff for the flight. The Captain never showed and they needed another flight attendant. It was the worst I’ve had. I’ll stick with Southwest for now on.

I show up to the airport, Spirit delays the first departure "due to weather" yet other flights are leaving for Cancun Mexico. Then Spirit cancels the whole flight for the day then they cancel for the next day. I hear some of their employees talking saying that the pilots just didn't show up and to blame it all on the weather. Then to top it off they wouldn't refund us our money until we made a scene. I'll never use Spirit again.

Our drive to the airport was approximately 6 hours. As we were pulling up we got a phone call that our flight was cancelled. At the counter we were told it was a staff issue but my gut was they just cancelled due to lack of passengers. We had hoped we could make other arrangements that day but that was out of the question. They could 'maybe' get us to our destination the next day, late afternoon after an 8 hour excursion (I believe Denver is a 1 or 2 hour flight from Minneapolis) but there were no guarantees either. No food allowance or room accommodation would be given either. As we were attending a conference this didn't make any sense so we ended up getting a refund. We did find out later there were other flights on other airlines that could of got us there on time, the Spirit staff are not or maybe are not allowed to be that helpful. There was no empathy on their part, it was almost like they had grown used to this, judging by the many reviews, this is a common occurrence. You have to feel bad for the front line staff at Spirit. I do not recommend Spirit if you actually have to get someone which seems a bit silly doesn't it. Their slogan is 'Less Money, More Go' but should actually read 'Less Money (in your pocket), no more Go'!

I don't even know where to start. My boyfriend and I were supposed to fly from Denver to O'Hare. I got an email about an hour and a half before my flight saying the flight was on time, and I get to the airport and try to get my tickets from the Kiosk and it says the flight was cancelled. I asked about it and they gave me no explanation and told me my only choice was to get a refund and take a flight two days later, which is obviously not helpful, I chose that day to fly for a reason. Then on the way back I got an email saying the flight was delayed 30 minutes. Then another 30 minutes, and then they changed the gate for some reason and then had another 30 minute delay. I was supposed to depart at 9.55pm and did not depart until about 11.45pm. Will never use this airline again, makes sense why it is so cheap.

We arrived at the airport 3 hours early to beat the LA traffic. We had our seats prior and had to pay a 100 dollar fee for our bags, one each. When it was time to board we got in line and waited 15 minutes while the attendant helped a woman figure out her purchase. We asked a couple of times if we can board but we're ignored. Finally the attendant said we missed the flight and would not be refunded. I was shocked and asked when the next flight out was and was told not until the next day. I asked for a refund was told no but finally was granted one after ranting and raving. I asked why he didn't stop to help us when I clearly said we were waiting for the flight. He said he called our names, we were there and didn't hear a thing. We went to JetBlue and they took good care of us.