Spirit Airlines

✅ Verified Review | So, You decided to fly Spirit? You're thinking "wow, 325 dollars for 3 one way tickets." Only bad part is that you have to have a 7 hour layover in Dallas. Worth it, right? Wrong! Before you make the mistake I did, let me stop you there. I had read horrible reviews about the company but a friend told us that Spirit Airlines was a great company, that the tickets were super cheap. Well that's because they charge you for carry-on and checked in luggage. Not to mention the fact that I have to pay to check my luggage in again when I get to Dallas. To fly thru Spirit, I am paying a total of 525.00 for 3 one way tickets with a layover of 7 hours. Every airline I have ever flown with, the luggage weight limit is 50lbs, except Spirit, where its 40 lbs. In the end you spend the same about that you would with other airlines, except with other airlines, you get free food, water, and drinks, you get a check in limit of 50lbs with a 20 dollar fee and they don't charge you for your carry on. The Spirit staff are rude and did nothing to help, except make excuses.

✅ Verified Review | Flew from Denver to Las Vegas. I bought my ticket on CheapTickets but later ended up paying for my seat and carry on, I ended up spending what I thought I had saved by buying the cheapest plane ticket. Spirit Airlines charges for every single thing before and during their flights. Of course Spirit offers you the option of many different discount programs which will possibly save you money in the long run but if you are flying just once a year as I do those discount programs will only make you spend more. The only free bag Spirit Airlines will allow you is small purse or backpack. I was only going on vacation for two days and obviously didn't have a lot of things with me and I ended up paying for my carry on. You will not see any TVs or any other entertainment onboard. Spirit also doesn't offer any courtesy drinks. I have to note that the flight attendants were great but that's the only good thing I can tell you about Sprint. If you are trying to save some money do not use Spirit. They also don't issue any refunds unless you cancel your flight seven days before your scheduled trip. I will try to stay away from this company in the future.

✅ Verified Review | Was supposed to depart Atlanta at 1 pm for Baltimore. Email prompting to be sure to arrive early at airport (when problem was already known on ground at Atlantic City) to find out delay after delay until finally an email that flight was delayed 12 hours ("maybe") until 12.42 am. No confirmation or reliable information whatsoever from supervisor at Spirit boarding kiosk at all, left in limbo. No flight available on Spirit until Monday. Finally gave up as we needed to get home and booked a flight on Delta for a premium as you would imagine. Delta flight was satisfactory and enjoyable other than having to pony up for the fare.

Atlantic City to Fort Meyers canceled right before we were supposed to board. Next flight available for this flight offered was 3 days later! Had to rent a car and drive to DC and buy new tickets on Delta to get to Fort Meyers today. In the end this cheap airline cost me and extra $600 today. To top it off total chaos trying to get refunded I had to stand in line for about 2 hours with one agent assisting all passengers on this canceled flight. I will never book a flight again with them.

✅ Verified Review | Houston to Fort Lauderdale. I got to my flight over three hours early. The flight was delayed until 3 from a 1:42 original departure. I got an email notification and everything. They also changed the gate. So while sitting at the new gate I found it odd that at 2:30 the plane still wasn't there. Come to find out the gate was changed to the original gate and the departure time was brought back up to 2:30. By the time I realized these changes I missed my flight. The customer service then yelled at my brother and I and were very unwilling to assist. We got booked on another plane arriving at my destination 5 and a half hours after my original flight. My eight month old nephew and my sister are stuck there waiting for us to get there as the rental car is in my brothers name. However now that flight is delayed by 3 hours. I recommend avoid flying Spirit at all costs. I will spend a little extra next time to fly on a reliable airline that also has customer service that will not yell at you.

✅ Verified Review | Atlanta to Los Angeles. Do yourself a favor and do not fly with Spirit. The flight was not on time; it was delayed 2 hours, and I was at the airport 2 hours before the scheduled flight time since they sent out an email that it will be busy at the airport! You have to pay to use a kiosk at the airport to print your ticket. How ridiculous is that. If you consider all the hidden fees, it's around the same price you would've paid had you flown with a regular airline in much more comfortable seat and complimentary drinks. Rude ground staff.

✅ Verified Review | The worst airline ever, just forget it. The flight from Washington to Boston had three hours delay and the return flight from Boston to Washington DC was canceled, and now I am riding a bus to DC. They even did not send an email to inform me that the flight was canceled, and I checked the airport screen to find out my flight's status. It was my first time and definitely the last time trying Spirit. Believe me it's the worst airline ever.

Atlantic City to Fort Lauderdale. The flight to Florida was ok. It was extremely cramped, and the tray as well as the "pouch" that is usually on the back of every seat were both useless. The flight attendants also did not help us as they walked down the aisle with drinks, and I was not asleep. Other than that, the flight went smoothly. On the way back we wanted to switch our flight to a day earlier as we received news that a family member was hospitalized and we had to get back home. After being on hold for an hour or so, the representative was horribly inept. Spirit couldn't help us at all, as their website did not work and they couldn't come up with a way to cancel our original flight and put us on the other flight (which had seats open). The incompetence was appalling and by the end of it they wanted to charge us $600 for changing our reservation, which goes against the policy stated online which was between $50 and $100 (for different types of reservations). It was an awful experience, and we ended up using a different airline to fly back. We plan on never flying with Spirit again. If the customer service could step it up, things would be different.

New York to Fort Lauderdale. We finally booked our flight back in March after months of planning. A few weeks later, we got an email that our flight was cancelled. Why?! Who knows?? So not only did we have to rearrange our schedules and arrangements, but the only other flight they could offer us that week was 2 days short of our original flight which of course shortened our trip by a couple of days. Fine, whatever, we took it, no complaints. Come the day of our flight (this morning), we find out that our flight is again cancelled as we're trying to check-in at the airport! This time, because of the "weather". Not only was this a huge inconvenience for multiple obvious reasons, but the only flight they could offer us was Saturday! That's 4 days out, which shortens our trip by nearly half. When expressing our complaints, the staff was not at all helpful or accommodating (including the manager). In fact, they were rude and had this "Oh well, nothing we can do" attitude! And that's not even the worst part. When we got home, we called the airline to see if they could push out our return flight since they've pushed out our departing flight. At first, they told us they might be able to 'cause our original return flight was actually reopened, but then, they come back and tell us it's already all booked. How are you gonna cancel a flight we were originally on, open it back up, and have other people book it without offering it to those that originally had it in the first place? They offered nothing for compensation. No accommodations, no discount, no refund. Just "Oh sorry, you're screwed" basically. I've never experienced anything like this with an airline. And when we went to their website to report our complaint, it said their turn-around time is 4 days! Gee, I wonder why??

✅ Verified Review | Baltimore to Fort Lauderdale with Spirit Airlines. This has got to be the most deceiving and unorganized airlines that I have ever flown. You may think that you are getting a bargain, but when it's all said and done you are required to pay the following fees - carry on bag, printing boarding pass, refreshments, and selecting seat assignments. In addition, the total weight for your checked bag cannot exceed 40 pounds. On the return flight, there was so much chaos at the ticketing counter, passengers were forced to line up outside of the airport. I will never fly this airline again.