Sky Express Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 92 reviews
3/10
No Skytrax Rating
Filter Reviews by :
Show
1/10

"delay with no bags in sight"

(Ireland)

Not Verified | Do yourself a favor and do not book with this airline. Ever. I’ve been in Greece for 1 week and this airline has single handedly almost ruined my entire holiday. I am sitting at the airport an hour after my flight landed after a several hour delay with no bags in sight. It is also the middle of the night. I can’t even begin to express my disgust for this airline but if you would like a relaxing and peaceful holiday, do not book with them.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteChania to Athens
Date FlownJune 2019
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
5/10

"They cancelled our flight"

(United States)

Trip Verified | I flew with them twice on our trip to Greece. Once from Rhodes to Crete they cancelled my families flight (4) and rebooked it for 3 hours later. My son booked this flight and when we called to complain they said had sent an email 2 weeks before. No email was sent. My husband and I had also already booked them from Santorini to Athens and they did the same thing. They cancelled our flight never informed us. I checked this time that's the only way I knew our flight time was changed until later since this time I didn't trust them. We called them and all they said was they sent the email. Both times they lied and were very unapologetic.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSantorini to Athens
Date FlownOctober 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
1/10

"Never using it again!"

(United States)

Not Verified | Flew Athens to Mykonos with Sky Express Airlines. Delayed flight 3 times. Our flight was scheduled for 11:20 am. We were informed that the flight was delayed at 10:30 am to 12:40 pm. At 12:40 pm we were informed that the flight was delayed to 13:45 pm. We began to board on a bus at 13:30 pm. As we were boarding a bus they stopped letting people in. We waited one more hour standing on the bus. When we were taken to the plane we waited more than one and half hours. Awful airline. Never using it again!
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteAthens to Mykonos
Date FlownSeptember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
10/10

"definitely flying again"

(Austria)

Trip Verified | Naxos to Athens. Loved the ease that our luggage was checked weighed and checked in without any hassles. It is a small airport but the staff knew what they were doing as well as assisting passengers who were not sure of what to do. A very big thank you and I will definitely flying with you again next summer.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteNaxos to Athens
Date FlownSeptember 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"not refunding the money"

(Australia)

Trip Verified | Athens to Kefalonia. This airline was contacted when it was explained to them that a mistake had been made on the ticket. It was not a change of mind situations. They charged €35 for a changed of mind fee. An email was sent 3 times of explaining that it was not a change of mind and the money should be refunded. There was no reply from any of the 3 emails. This is so wrong and a disgraced of the behaviour by avoiding the true issue of not refunding the money.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAthens to Kefalonia
Date FlownAugust 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
1/10

"very bad experience in general"

(Greece)

Trip Verified | Naxos Island to Athens. Delayed (as usual) for about one hour without any notification or information provided by the ground staff. No apology on board. Distant and unfriendly flight attendant. Old equipment with dilapidated interior. No web check-in available. Very bad experience in general. Neither a professional service nor a reliable airline, with not necessarily reasonable tariffs.
AircraftATR42-500
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteNaxos Island to Athens
Date FlownJuly 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
8/10

"Small propeller planes"

(Greece)

Trip Verified | Siteia to Alexandroupoulis. Small propeller planes with lot of noise during the flight. The planes seem old and some seats can be in bad condition. The staff is polite, they offer a drink, cookie, caramel and a towel during the flight. Usually on time, better value for money than other regional airlines.
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteSiteia to Alexandroupoli
Date FlownMay 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

"Crew were great and friendly"

(Greece)

Verified Review | Flew Athens to Chios. Much cheaper than Olympic Airways and you have access to SkyServ Lounge at Athens Airport, also free 13 kg Luggage and 3 kg handbag. There is not much food selection at the lounge but is good to be away from the crowds. Both flights on ATR42 and were on time. Crew were great and friendly. They offer coffee and a small cookie on a 50 minute flight. They do not have inflight magazines but they offer FreePress magazine.
AircraftATR42-500
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAthens to Chios
Date FlownAugust 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

"totally satisfied with the flights"

(Greece)

Verified Review | I flew round trip from Athens to Kalymnos with Sky Express Airlines. I was totally satisfied with the flights. Only around 10 minutes delay for both flights. Check in luggage was included in the fare. Also at Athens airport after the check in, I was offered a free coffee / refreshment at the lounge bar and I was allowed to use the fast lane for the security check.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAthens to Kalymnos
Date FlownAugust 2017
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
1/10

"will never use it again"

(United States)

Verified Review | Santorini to Athens. My mom and I had a flight booked for 3:15pm. We had a second flight leaving Athens at 6:45pm. The Sky Express flight was delayed more than 4 hours in Santorni because of the day befores wind storm. They did not tell us in enough time to get to Athens via ferry or another airline. They barely gave any information. There were tons of other flights going out and my mom and I could have booked another but they kept saying we were leaving. Then by the time we left, with no food, my mom boarded with some chips. The flight attendant said she had to put them away and she said she hadn't eaten in more than four hours. The flight attendant snapped back and said she hadn't eaten in 5 hours. She was extremely rude to my mom and this was on Mothers Day. We missed out flight in Athens and had to pay for a whole new flight. No help was given and no money back. Our new flight was leaving the next day so we had to pay for an overnight in a hotel, the taxi there and back to the airport and we didn't get our money back from the hotel in Bucharest. This airline cost us over $500. And no apology was given. We will never use it again!
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteSantorini to Athens
Date FlownMay 2017
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no