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| Bangkok to Singapore . I was looking forward to flying Singapore Airlines and their new B787-10. I had set my expectations at the same level as Qatar Airways, seeing the fact that they are both 5-star airlines. With this in mind, I would firstly like to say that I was not impressed with Singapore Airlines, as they were quite inconsistent across the categories. The website is user-friendly, but I did encounter some glitches. Online check in is slightly confusing but I was able to manage. We arrived at Bangkok Airport 3.15 hours before our flight, and the check in counters opened 2.45 hours before the flight. It was extremely confusing which line is for which passenger, as they separate Business and Gold into different lines. In the end we were very quickly checked in at the gold counter. Luckily at that time of day security and immigration moved quickly. The Silverkris lounge in Bangkok is in a word, exquisite. The decor is very fancy and there is a manned bar with a barista making craft drinks and all sorts of coffee. Seats were plenty, clean and even the toilets are cleaned after every use! The breakfast buffet was slightly disappointing, but I have come to expect that with all airlines. Boarding was extremely confusing, they asked gold members to queue up with business class but the sign asks them to queue up at the economy door. Not only that, they board business class passengers first then gold members, which makes a mess! Other Star Alliance carriers just board gold and business at the same time. Hassle free! I received a warm welcome at the door, and found my seat. The flight attendant was even kind enough to help my mum lift her suitcase into the overhead compartment! I would never expect a flight attendant to do it out of the blue! The seat was, in a word, horrible. It was so narrow! Qatar Airways also has 3-3-3 seating on their 787s, but it wasn't this narrow. I'm slightly large, but even my rather small mum sat shoulder-to-shoulder with the other passenger in the window seat! Legroom was fine. What I don't get is that these aircraft with small seats are being deployed on flights as far as Brisbane, an 8 hour hop. However, the bad seat was overshadowed by the service. On my outbound flight from Bangkok, I chose a seafood meal and got the same thing I get all the time flying Star Alliance out of Bangkok, mixed grilled seafood served with tomatoes, peas and duchess potatoes. The catering was provided by Thai Airways, and even had the Thai Airways logo on it. Needless to say, it was very nice. On my return flight, when coming around for drinks, the lovely flight attendant noticed me checking the white wine bottle to see what it was, and I love the way she asked if I wanted the Sauvignon Blanc rather than"white wine. The crew on Singapore Airlines are fantastic, and very hardworking. Entertainment was adequate, I wouldn't be bored even on the longest flight. On the return flight, we checked in 7 hours before departure time as we wanted to explore Jewel. Absolutely recommended. The gold lounge in Terminal 2 was an absolute disappointment! Even the Thai Airways lounge in T1 is better! Other than that, this flight was almost identical, except for some very strong turbulence. Overall, Singapore Airlines is a good choice. If they can improve their seat and value their star gold more, I would be a returning customer.