✅ Trip Verified
| Qantas is a legacy career and known for good service and great catering. My business class experience on an evening flight was worse than expected. - Flight attendants in business looked rather uninterested and definitely lacked some sparkle or a desire - No proper headphones- just standard from Economy which is weird for a legacy career - No menus distributed - Warm and cheap sparkling wine which is called as champagne, very bad choice of red wines, no spirits offered, no pillow or blankets are distributed (only by a request) - A choice of meals is strange and not coupled with an entre or a desert: cheese plate is an option #1, the portion is not big, only cheese, nothing else is included; tomato soup is an option number 2 - a soup alone, nothing else; option number 3 is a chicken with rice, looks like a good portion but again - no entre or a dessert. When I asked for any desert going with a tea - a tiny cookie was offered - No table cloth - Seats are large and offer a bit of recline and leg stand. - I was flying with a 2-month-old child and my first request for some water was ignored as staff were busy chatting with a flight attendant from Economy class A day before I was flying Qantas in Economy and experience was much better - very motivated crew passionately servicing passengers, extremely tasty warm egg and ham sandwiches, very prompt service. I compare Qantas short domestic flight with the same 1 hour and 15 minutes Aeroflot flight on a Moscow-Saint Peterburg flight - Aeroflot business class is outclassing Qantas on everything - French premium champagne, a wide range of spirits and fine wines, noise-canceling headsets, proper beautifully decorated table service, extensive menus, each meal contains a salad or entre, a proper dessert. I am disappointed with Qantas and very surprised by a fact some Russian and Europeans airlines (not even mentioning WEmirates or Qatar service on 1-hour flights) are completely outclassing Qantas. Probably a lack of a real competition here in Australia plays a bad joke with Qantas.