Qantas Airways

✅ Trip Verified |   It was my first time flying out of the Gold Coast Airport normally when I visit I use Brisbane but this airport is small but gorgeous the Qantas ground staff were fantastic very friendly and helpful a big shout out to Sebastian super friendly. Boarding was efficient and quick though the plane was a little older but very well kept and didn’t show any age. Cabin staff were second to none and Sydney disembarking went like a breeze huge thumbs up Qantas.

✅ Trip Verified | The aircraft was extremely old, with no entertainment system - seat was ripped and dirty. Hostess seemed like she should have been retired. Flight was 6 hours late. Food was like a terrible microwave dinner

Not Verified | Disgraceful. Worst of the worse airline among the Oneworld alliance airlines. I truly regret ever choosing to fly with this ridiculous airline, thinking that it is a member of the Oneworld alliance and I am a platinum Emerald member that I will be accorded the same standard as other Oneworld members eg MH, QR, CX, BA, JL. Wrong! Never again. I was refused priority boarding with my family, contrary to my entitlement which I was given by practically all the other Oneworld alliance airlines mentioned. Sickening to the core. You did well QF, we are just one set of customers and one set of customers will do no damage, but let me emphasise, the embarassment is all on you as this incident was noticed by every passengers at gate 23 on 10th August 2024 QF937

Not Verified |   Really had a great experience. excellent service from the crew. Update from the captain makes more comfortable and ease on journey. Flight arrived at the destination well in time. Smooth take off and landing.

✅ Trip Verified | Qantas is hopeless. The spirit of ultimate disappointment. Once again delayed departure - highly incompetent - what other issues might be encountered?

✅ Trip Verified | I would just like to say a very big thank you to the staff who took care of me, arranged a wheelchair so I could disembark the flight, as I felt quite unwell & they sorted me out and took me to baggage claim and got me organised with a cup of coffee. They then made sure that notes were put in the system for my connecting flight, and a wheelchair was made available for me to get down to the departure gate. Unfortunately, I didn't get the staffs names, but they were all amazing. Thank you everyone involved.

✅ Trip Verified | After Covid hit I stopped flying and this is my first flight after 5 years. I thoroughly enjoyed myself flying with Qantas. Flight was enjoyable, not much turbulence, staff was friendly and helpful and loved meals and beverages. Chicken salad was amazing. Beautiful touch with mango ice creams. Flight entertainment also great. Thank you.

✅ Trip Verified | Horrible QANTAS. I checked in early with my seat booked 2 weeks ago as 43L. The boarding pass received was 43L. At gate, i was moved to 42G, an aisle away from my window seat. The 43L was left empty. The flight QF291 was scheduled to depart at 10.25am. It is now 11.00am.

✅ Trip Verified | Significant delays with first announcement made after boarding was meant to commence. Departure time pushed back in 30 min intervals over and over again. Staff not giving clear reason for delays at the time. Had to approach staff to get meal voucher compensation as they didn’t want to apply policy automatically.

Not Verified | I recently flew with Qantas and was thoroughly disappointed with the in-flight dining experience. The food quality was abysmal, to say the least. The main course, which was supposed to be a chicken dish, was dry, flavorless, and overcooked. It felt like chewing on rubber. The side vegetables were equally uninspiring, with a mushy texture and no seasoning to speak of. The dessert, a bland and uninspired piece of cake, was equally disappointing. It tasted stale and lacked any semblance of freshness. Even the bread roll was hard and dry, making it nearly inedible. To make matters worse, the meal options were extremely limited, and there were no decent alternatives for passengers with dietary restrictions. The overall presentation of the food was unappetizing, and the portions were inadequate for a long-haul flight. I've had better meals on budget airlines, and for the price of a Qantas ticket, I expected much more. This experience has definitely made me reconsider flying with Qantas in the future. They need to seriously improve their in-flight dining if they want to retain their customers.