Norwegian

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1297 reviews
5/10
3 star Skytrax Rating
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Norwegian customer review

(Sweden)

Copenhagen to JFK on 16th May 2014. After booking tickets on the Dreamliner aircraft which they promote we ended up on a flight operated by EuroAtlantic with no inflight entertainment whatsoever. Total confusion when the meals were delivered. Choice of preferred meals was the worst I have got on a flight even compared to TWA back in the 80s. Never again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
1/10

Norwegian customer review

(Norway)

JFK-ARN-OSL. The "new fresh vibrant Norwegian long distance flights that will revolutionise air travel" is in fact the worse travel experience I have ever had. Service is so poor along with their prepaid food and drinks and snacks are so overpriced. I said never again on the way there but now when I have returned it is never ever again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
10/10

Norwegian customer review

(United Kingdom)

Super flight to and from Split Croatia. Comfy clean plane. Polite professional cabin crew. Pilots on both flights executed smooth landings. Will look to fly with Norwegian again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

Norwegian customer review

(United Kingdom)

Gatwick-Malaga. It was a nice clean aircraft equipped with strong wifi. First time in life we were taking calls on board. The check in process was not organized at Malaga which they need to improve. The online check is not available at Malaga which resulted in long queues.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Norwegian customer review

(Norway)

I travelled with Norwegian last year from Stavanger to Gatwick. My flight experience was great good service and the best of all Free Wifi. This is the best airline i ever have travelled with. Norwegian is much better than SAS and it is cheaper.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Norwegian customer review

(United Kingdom)

Gatwick-Las Palmas return. For the second year running flew to Gran Canaria and not disappointed. Speedy and hassle free check in both ways. Flights on time with friendly professional cabin crew and informative captain. Would not consider using any of the other low cost airlines and have already booked to fly Norwegian again in August for the same trip.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Norwegian customer review

(United Kingdom)

LGW-Trondheim. Flying Norwegian does not seem like a low cost airline compared to UK low-cost airlines. A very modern fleet and very good cabin crew staff made the flight to Trondheim a pleasure. Amazing value of fare and additional bags etc. were at a very reasonable price. Also Free Wifi.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Norwegian customer review

(United Kingdom)

Flew Norwegian for a break Gatwick to Barcelona compared to the British operators EasyJet and Ryanair Norwegian fared better in comparison. The fares were low aircraft the 737-800 good legroom good professional service from elegant cabin crew can't this airline expand its network out of LGW I found it top of its game all-round for the short haul budget sector!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Norwegian customer review

(United Kingdom)

I use Norwegian a lot Gatwick to Arlanda on business. On Friday 9th May the return flight on the Dreamliner was delayed for 7 hours. Disappointing but great customer service in Arlanda. They recovered my checked in baggage and arranged an earlier flight only 25mins after original departure time. Staff couldn't have been more helpful. Cabin staff always attentive and professional. As usual the whole process was great. Well done Norwegian.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Norwegian customer review

(United Kingdom)

We flew from Gatwick to Tenerife 27 Apr 2014 returning 6 May 2014. First time with this airline. Excellent. Only drawback: online boarding pass not available to print off and having only hand luggage we had to queue at the check in desks. Hopefully this will change in the near future.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes