Norwegian

I fly with Norwegian 10/20 times per year. In total I have used Norwegian over 100 times. Normally I fly between Oslo/Bodø - Las Palmas or between Oslo - Bodø. Very friendly staff free wifi good seats with room for your legs brand new planes and easy booking process. Recommended.

We flew from Stockholm to Oakland in August. Flight was delayed 6.5 hours. We were not notified of the delay prior to arriving at the airport. Communication concerning the delay was really poor. Once we were in the air the flight was fine. The crew were great. I understand that things happen and that flights are occasionally delayed but according to those around us most of Norwegian's flights are delayed and their communication with passengers regarding the delays is horrible. I hope that they improve their customer service but until they do I will chose another airline.

Flew from LAX to Copenhagen on 9/2/2014 returning 9/13/2014. Was apprehensive after reading reviews but flight and airplane were as advertised. New 787 was on time both ways. I did fly premier and felt it was a bargain and made trip easier. Food was so so but everything else was great.

Outbound 25/08/14 Flight DY5293. Inbound 03/09/14 Flight DY2431. Another pleasant and hassle free return flight to Gran Canaria. Speedy check in at LGW but unfortunately flight delayed though not due to airline's fault. However lovely outbound flight with lovely helpful professional crew. Return flight equally as good and despite a 15 minute delay taking off still landed 25 mins ahead of the original scheduled time. Norwegian Airlines remains our choice of value for money budget airline with comfortable spacious seating and generous hold and hand luggage allowances.

Having read mixed reviews on Norwegian I didn't really know what to expect. LGW to BKK via Stockholm. LGW to Stockholm - new B737 leather seats on time departure good leg room and friendly staff. Nice smooth flight drinks and snacks available to buy prices not too bad but no cash taken you will need a credit or debit card to purchase any food snacks drinks headsets etc. Stockholm to Bangkok new 787 dreamliner impressive aircraft leather seats again leg room not too bad I am 6'1 didn't feel cramped. staff on board friendly once again you can purchase meals head sets etc but I noticed on the long haul the prices are in dollars and expensive in my opinion e.g. small beer $7 small bottled water $4 dollars again you need a credit card to purchase anything. All in all it's a low cost airline providing a cheap no frills flight you get what you pay for.

Thought I should offer my review of Norwegian's flight from Bangkok to Stockholm. I found this flight exceptionally good. Check-in went very smoothly the flight left on time and staff were friendly and courteous. The free entertainment is a real bonus a good selection of movies etc. as well as games music and flight details and map all available in your back of seat screen. Snack orders can be made and paid via this screen as well as calling cabin crew. New dimming of window was efficient and novel!!! I had pre-purchased a meal which was served a couple of hours into the flight it was hot and tasty and I received an additional snack size meal just before landing. Excellent. The flight arrived on time and luggage available shortly after landing. Thoroughly recommended as excellent value on the price paid.

After reading all of the bad reviews we were a bit nervous with the tickets we purchased to travel from Ft Lauderdale to Oslo. We watched this site carefully so I wanted to share our experience. We did not pay for any "extras" - advanced seat assignment meals or bags. We traveled only with a carry on it was weighed in FLL when checking in. I think we were a little overweight but they did not charge us. Outbound flight was delayed around 3 hours due to the inbound aircraft being diverted because of a passenger onboard suffering a heart attack. We were told this upon check in and were not upset as we would want the flight diverted if it was our loved one. The Dreamliner was great - no complaints. Note: if you do not pay for their meal you are unable to buy a drink/snack until after the paid meal service is complete. For the return flight from Oslo it was an odd boarding process. They scanned your boarding pass at the gate and you entered a room crowded with other passengers on the flight and waited. When the plane was ready they opened the door and everyone just filed in - no boarding by row zone etc which caused people to all rush the door at once. It was odd. We had the Dreamliner on the way back as well again no complaints.

I flew from Amsterdam to Copenhagen and back. Both flights were comfortable. Friendly crew members. Enough leg space. Clean aircraft.

I was very apprehensive after booking my flight with Norwegian. I was told to read reviews which were not good. I left LAX airport heading for Gatwick London. The flight was on time the cabin staff friendly food was great. I got to speak with the pilots prior to boarding. Boarding was fast. Very enjoyable flight. My flight out was on Sunday August 17th arriving on 18th. My flight back was from Gatwick to LAX on September 7th. Flight was again on time little slow taking off due to run way being busy. This time the cabin was dirty huge dirty spot next to my seat and trash in the pocket. They ran out of options for the 1 st meal served however the food served was good. Not my choice but not too bad at all. The breakfast served was not good. I am very allergic to onions and was served a cheese/onion sandwich. I let the young man know of my serious allergy and he kindly stated he would find me a replacement which he did! However he did not check the replacement and that too had onion in the coleslaw. The coleslaw was inside the sandwich. I was not able to eat it so I was quite hungry when I got off the plane. All in all I would say Norwegian had it right. I am happy I flew with them and would do so again.

Having read the extremely mixed reviews about the Norwegian long haul flights and the turbulent history of the Dreamliner I was more than a little nervous about the flight from Gatwick to New York on 9/9/14. However the entire experience from check in to arrival in JFK was fantastic! There was no queue to check in security at the airport was rapid and smooth the Dreamliner was there and it was wonderful! Flight departed on time and arrived an hour ahead of schedule in JFK (however due to congestion we had to wait on the runway for an hour on arriving so no difference in the end). We were in economy and the seats had plenty of leg room and really good inflight entertainment as well as the ability to use your card to pay for things at your seat which was fun. If you pay for food in advance you get 2 meals (one hot one cold) as well as tea and cold drinks. If you don't pay in advance you get nothing (you can pay for cold snacks separately if you wish) so bring your own food and drink. The flight cost £300 one way (Virgin is £999) so you really cannot get better value.