“wants to squeeze money out of everyone”
H Copper (United States)
✅ Trip Verified | I bought ticket from Nok Air 3 months in advance to fly from Phuket to Bangkok and Bangkok to Chiang Rai on August 20th 2024. Days before, they cancelled the second connecting flight and I had to buy a different flight. Nok Air would not let me buy checked baggage and I had to contact Trip. However, trip was not able to get through and so I had to buy it at the airport. It was no problem until they lied and said my baggage was 18 kg when it was only 13 kg. I had to pay extra fees of 2000 bahts. The airline sucks and wants to squeeze money out of everyone.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Phuket to Bangkok |
Date Flown | August 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"do not recommend Nok Air"
P Karscher (Switzerland)
✅ Trip Verified | One of my flights were cancelled (Bangkok-Phitsanulok) and I am battling since several weeks to get my money back Several e-mails and they never sent proof that they refunded the money. Really annoying. Also the 2nd part of my flight was delayed for almost 4 hrs. I do not recommend Nok Air.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Phitsanulok to Bangkok |
Date Flown | April 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"Good low cost carrier"
26 reviews Walter Gujer (Thailand)
✅ Trip Verified | Just normal and non eventful flight, left on time, arrived slightly early, no problems, friendly staff, check in fine, no complaints. Good low cost carrier.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Udon Thani to Bangkok |
Date Flown | April 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
“forced to pay extra”
Michael Talkes (Australia)
✅ Trip Verified | We book two tickets from Ubol Ratchathani to Bangkok with NOK Air, when we got to the airport we were forced to pay an extra 1200 baht per bag, the bags were around 15kgs each, to ask for extra payment in my opinion is downright deception and stealing, I will never use this airline again.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Ubon Racthatani to Bangkok |
Date Flown | February 2024 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"we have not been refund yet"
M Halten (France)
✅ Trip Verified | We had a scheduled flight from Phitsanulok to Bangkok on 24th January 2024. The flight was cancelled without sending any email. We discovered the cancellation directly at airport and Nok air counter was closed. As we catched and paid double price with another company, we reached Nok air counter on Bangkok airport and asked for refund. Since that day we have not been refund yet.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Phitsanulok to Bangkok |
Date Flown | January 2024 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"never issued a refund"
Sebastian Vasile (Romania)
✅ Trip Verified | They cancelled our flight and never issued a refund, they keep saying it will be done, after almost 2 months. I wish I have read reviews about them before deciding to fly with them, they seem a scam company.
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Chiang Mai to Surat Thani |
Date Flown | November 2023 |
Value For Money | 12345 |
Recommended | no |
“better to fly with another airline”
T Ngam (Thailand)
✅ Trip Verified | I have been flying with Nok Air many times and their flights are alway delayed. If you have another connecting flight or urgent matter to do after the flight it is better to fly with another airline.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Suratthani |
Date Flown | December 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"more reliable domestic carrier in Thailand"
113 reviews Michael Schade (Thailand)
✅ Trip Verified | Both flights were cancelled days before the booked departure. Alternative flights were offered, but timing was not convenient. So I had no choice. Flights uneventful on ancient B738‘s, who have seen better days. Staff friendly. Return flight delayed by an hour, no information provided, flight status on NOK website did not reflect the delay. Overall, there are better and more reliable domestic carrier in Thailand
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Bangkok to Udon Thani |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"it is always delayed"
T Rueng (Thailand)
✅ Trip Verified | I have been travelled with this airline many times and it is always delayed. Best for you to avoid their flights if you have an important schedule afterwards.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Surat Thani to Bangkok |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"not my choice for future flights"
S Han (Malaysia)
✅ Trip Verified | I've flown with Nok Air for the second time from Phuket to Bangkok. The first time, the flight was delayed for over two hours, and this time was even more extreme—delayed from 9:15 pm to 1:10 am, with no explanation. All passengers were left waiting without any communication. Definitely not my choice for future flights.
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Phuket to Bangkok |
Date Flown | November 2023 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |