Nok Air

✅ Trip Verified | Baggage allowance is much less than other flights, so if you're travelling around Thailand be aware of this. Staff member told me to take all heavy items out of under luggage i told her i was going to remove my toiletries; which were then all taken from the scanner team at Krabi (who were rude). Would of been cheaper to pay the additional baggage charges than replace all my lost items. I think the staff member should of told me i was at risk if losing them!! Have given ground service a 2star due to the reason above. However, they did organise a wheelchair as i had had a fall and couldnt walk. This was greatly appreciated.

✅ Trip Verified | A quick hop from Bangkok to Chiang Rai here. No frills did the job perfectly, left slightly early and arrived well on time. Seats comfortable for an hours flight. I still love the liveries of the airline.

✅ Trip Verified |   The flight price was good. The carry on was free but when we started boarding they told us we couldn’t have both a carry on and a personal item so they charged us. The trays in the plane were dirty The flight attendants prohibited us from using phones during the flight.

✅ Trip Verified | I bought ticket from Nok Air 3 months in advance to fly from Phuket to Bangkok and Bangkok to Chiang Rai on August 20th 2024. Days before, they cancelled the second connecting flight and I had to buy a different flight. Nok Air would not let me buy checked baggage and I had to contact Trip. However, trip was not able to get through and so I had to buy it at the airport. It was no problem until they lied and said my baggage was 18 kg when it was only 13 kg. I had to pay extra fees of 2000 bahts. The airline sucks and wants to squeeze money out of everyone.

✅ Trip Verified | One of my flights were cancelled (Bangkok-Phitsanulok) and I am battling since several weeks to get my money back Several e-mails and they never sent proof that they refunded the money. Really annoying. Also the 2nd part of my flight was delayed for almost 4 hrs. I do not recommend Nok Air.

✅ Trip Verified | Just normal and non eventful flight, left on time, arrived slightly early, no problems, friendly staff, check in fine, no complaints. Good low cost carrier.

✅ Trip Verified | We book two tickets from Ubol Ratchathani to Bangkok with NOK Air, when we got to the airport we were forced to pay an extra 1200 baht per bag, the bags were around 15kgs each, to ask for extra payment in my opinion is downright deception and stealing, I will never use this airline again.

✅ Trip Verified | We had a scheduled flight from Phitsanulok to Bangkok on 24th January 2024. The flight was cancelled without sending any email. We discovered the cancellation directly at airport and Nok air counter was closed. As we catched and paid double price with another company, we reached Nok air counter on Bangkok airport and asked for refund. Since that day we have not been refund yet.

✅ Trip Verified |  They cancelled our flight and never issued a refund, they keep saying it will be done, after almost 2 months. I wish I have read reviews about them before deciding to fly with them, they seem a scam company.

✅ Trip Verified | I have been flying with Nok Air many times and their flights are alway delayed. If you have another connecting flight or urgent matter to do after the flight it is better to fly with another airline.