✅ Trip Verified
| Bangkok to Krabi. Nok is a true budget airline: a little gritty, rough around the edges, and you're never really comfortable in terms of believing that you'll get where you're going on time. I checked in online and bypassed the ticket counter, but past experiences have been less than easy. If you don't prepay your bags online, you have to check in via one line, go to a bag drop and another line, then go to a payment counter to pay the baggage fee. It's a pretty terrible system. But this time--none of that. Straight to the gate. Don't expect much in terms of announcements, watch for the crowd and go queue up when it's time. Their flights seem to require a bus out to the plane, and that's your typical budget airline experience--they try to get all 150 of you into one to avoid making two trips. The aircraft on my trip was old, and a god bit worn out. Nok chose to paint their planes in a really colorful scheme (I call it "Sky Chicken Fabulous") with a bird head on the nose of the plane. Unfortunately the colors haven't held up well, so the appearance of the plane is shabby and faded even from the outside. The crew is quick and a small bottle of water is included, a nice touch. The English skills of the crew are marginal for an airline that carries a lot of tourists, but if you'e heard the safety presentation before elsewhere, there's not much that the crew has to talk to you about. They advertise WiFi on board, but no Nok flight I've ever flown delivered on that promise. My flight left late and arrived late, but no announcements or apologies were made, it appeared to be just part of a normal Nok day. Air Asia is still the cream of the crop in Thai budget carriers, with VietJet delivering mostly good results as well. Nok joins the second tier with Lion Air. Nok does offer a frequent flyer program which sets them apart, but it requires you to write them and send a copy of your boarding pass to get credit, which is honestly just too much hassle to get a free $25 flight. I'd fly Nok again, but there's nothing that would steer me toward them, either.