Nepal Airlines

Customer Reviews

2 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 26 reviews
5/10
2 star Skytrax Rating
Filter Reviews by :
Show
7/10

"journey was quite good"

(Nepal)

Kathmandu to Bengaluru with Nepal Airlines. Despite unavailability of in-flight entertainment, the journey was quite good. Friendly staff, no delays, hot food and beverages and satisfactory ground crew makes Nepal Airlines value for money flight. Cabin neat and clean equipped with enough leg space.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteKTM to BLR
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"service was okay"

(India)

Bangalore to Kathmandu. The ground staff was not friendly but inflight, the crew and service was okay. The food and the drink was excellent with the good cabin crew hospitality. There was no entertainment for the 3 hours flight. I didn't like the attitude of the ground service.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteBangalore to Kathmandu
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
8/10

"impressive hot lunch"

(Nepal)

Hadn't flown Nepal Airlines in years. Very impressed. Friendly check-in, on-time departure, comfortable seats with winged headrests on the new A320. Legroom was better than on the Jet Airways Boeing 737 of the outbound flight. Impressive hot lunch served on a 1 hour 10 minute flight (better than what Jet Airways serves on the same route).
AircraftA320
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteDEL to KTM
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
6/10

"cabin crew were friendly"

(Nepal)

Bangkok to Kathmandu, I loved the Nepal Airlines A320 aircraft. The cabin service was efficent and good, and cabin crew were friendly. The food was good, and the seats are comfortable even though legroom is not adequate.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBangkok to Kathmandu
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
6/10

Nepal Airlines customer review

(Nepal)

New plane but limited legroom between seats. Flight departs right on time. For 1hr 30 mins flight refreshing tissues, full meal/drinks served quick and with efficiency. Cabin crew were mostly friendly but the options of meal given was Veg or Non veg which is not up to the standard of any national flag carrier, the least they could do was mention the food being served.
AircraftAirbus 320-200
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteDelhi to Kathmandu
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
4/10

Nepal Airlines customer review

(Nepal)

Nice and clean aircraft, staff were friendly. There was limited leg room between the seats.
AircraftA320-200
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteKathmandu to Bangkok
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
21 to 26 of 26 Reviews