✅ Verified Review
| Doha to Kathmandu, the flight departure timing was scheduled for 0305 and on the same day when we reached at airport, we came to know that flight timing has been postponed to 1655 it means almost 14 hours delayed. We meet the staff of Nepal airlines and asked him for the solution. He suggests us to go back to the room or wait in airport waiting lounge. He also said that, "I will give you 35 riyal food voucher". How cheap is that? After a long time discussion (around 1-2 hours) they are agreed to pay the taxi fare and advised us to return back to our own accommodation. As we don't have any option so we agreed and returned back to our own accommodation. On the same day at afternoon: we came again in airport, and everything was going smoothly. But again we faced the issue over luggage. As per the ticket, it was mentioned 40kg luggage allowance. And again they were saying that, they reduced the luggage allowance and now it is only 35kg allowable. Afterwards, we paid 110QAR and proceed for immigration. On Board cabin crew behavior makes us totally disappointed. T I asked for water and they gave in small cup, when I again asked for another glass of water then she says, "Please wait until I finish to serve others." Return From Kathmandu to Doha we faced the same issue while returning, Our actual flight timing was for 11:20PM but when I called to their representative 01 day before, they informed us that, flight is scheduled for 08:00AM it means around 15 hours early. We went to their office and informed them that, we cannot travel 15 hours early and requested them to provide the ticket after that timing. Again they started arguing with us. After 1 hour discussion, they provided us connection flight (Jet Airways) via Mumbai. There was no any information regarding reschedule of flight and luggage allowance. I suggest that you do not travel with Nepal Airlines.