IndiGo customer review
Bansal Shailesh (India)
26 May 2013 Jaipur to Chennai. I saw some dirty used cups and wet tissues in the seat pocket in front of me. I highlighted this immediately to the cabin crew whilst boarding was going on. Told it would be cleaned in the next clearance and nothing could be done at that time. I was shocked and surprised with this answer. The cleaning was done in Ahmedabad by ground staff and then the flight took off for my destination Chennai. On time performance took higher importance over cleanliness and hygiene. The attitude of cabin crew was horrible. I will never fly Indigo again.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | N/A |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | no |
IndiGo customer review
N Sundera (United States)
Goa to Bombay. Flight delayed an hour "due to runway issues" in Goa. Ground staff very helpful and accommodating and blocked out 2 adjacent seats for us at the front of the aircraft. Aircraft (A320) was clean crew were efficient although a little harried with the buy-on-board meal service given the short flight time. Good value for money and would fly them again.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | N/A |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Kumar Ganesh (India)
DEL-BLR-DEL. Both legs had a before time push back reached destination 10-15 mins early. Quick professional check-in. Had pre-ordered meals good value for money. Only problem with this airline is that you cannot just pre- book seats meals have to be booked with it otherwise highly recommended.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
S Menon (India)
Early morning departure from Chennai to Delhi. Boarding process completed before time and on time push back. Clean aircraft with an efficient cabin crew. Landed on time in Delhi. One of the best airlines to fly in India.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
N Sasilatha (United Arab Emirates)
New Delhi to Thiruvananthapuram via Kochi. Only Indigo has a direct flight in this sector at the time of writing. The flight experience was very good. Fare was cheap as booked early online selected the meal plus seating combination- Indigo Plus. Check-in and boarding was efficient flight departed and reached destination on time as per schedule. Though selected a standard seat on row 3the legroom was very comfortable. The aircraft was new and interior was clean. The only bad thing was the pre booked food booked online wasn't up to expected quality. Not sure whether its because we ordered vegetarian meal.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Karl Moosbrugger (Austria)
Used Indigo BOM-TRV for the first time main reason was no other suitable alternative available. The aircraft was spotless looked brand new and the crew attentive and very polite. Legroom is very limited but I knew that before so I can't complain and for a 2 hour flight I could survive it. Tasty snacks were sold at reasonable prices on board. Flight was on time.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Sidath Baranage (Sri Lanka)
I flew with Indigo in August 2012. Given the hype about this airline I thought of giving them a try and they didn't disappoint. Website was easy to use. However I wish they'd allow pre-booking of seats at least for a nominal fee. You have to buy 'Indigo Plus' which is meals + seat so if you don't want a meal there will be no seat selection. Aircraft was an A320 and it was in excellent condition. Cabin crew was polite and friendly. Food is available for sale and water is provided in cups free of charge. However there isn't much space between the seats and does feel a little cramped.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | N/A |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
Alan Lacey (United Kingdom)
MAA-TRV and TRV-BOM. Easy to use website for online booking and immediate text confirmation to my mobile. Fast courteous check in . New aircraft comfortable seats and departures ahead of schedule. FAs were all smart friendly and attentive. Great fare and an extra 600 rupees (about £7.50) got me a reserved extra legroom seat food and drink. Food was fresh excellent quality and well presented. Everything about this airline was slick and professional with an element of fun. A great experience and highly recommended.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
S Menon (India)
Morning Departure from Mumbai. There was a snaking queue at check -in but the staff were very prompt and I got my boarding pass in 10 mins. Clean aircraft and push back 5 mins ahead of schedule. Landed in Chennai 15 minutes ahead of scheduled time. Good value for money.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
IndiGo customer review
U V Naresh (United Kingdom)
I was supposed to fly from Delhi to Mumbai this morning (10.25am) on Indigo but Delhi airport was heavily fogged out and the runway operations had been shut for a few hours. I was not informed of any impending cancellations or delays and proceeded to the airport a normal. Upon arrival I was very politely informed that no departures had taken place this day and Indigo were unsure when departures would take place. They immediately asked me if I would like to take the first available flight on the day but because of the fog and my return on the same evening I declined and requested them if they could delay and reschedule this by a few days later which they happily and professionally did at no extra cost or dreaded penalties. The whole affair was so well handled I was most impressed by Indigo's ground staff. This is one rare gem in the Indian aviation scene.
Seat Type | Economy Class |
Seat Comfort | N/A |
Cabin Staff Service | 12345 |
Food & Beverages | N/A |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |