IndiGo

✅ Trip Verified | I booked my vacation tickets for my family from Abu Dhabi to Calicut unfortunately due to Covid-19 I cancelled my traveling but did not get a full refund. It was disappointed that l lost 75% of my cash. It was refundable ticket but I don't know why they are utilizing this situation. It's not acceptable. It's very poor service.

✅ Trip Verified | Bengaluru to Mumbai. Due to the corona virus outbreak there was hardly any passengers travelling on this flight. So check in was a breeze. The check in agents were quite helpful and they had a bottle of hand sanitizers on their desks which was well appreciated. The boarding commenced well before the scheduled time of departure and it was clear that travel was at a minimum as the flight was quite empty The crew were polite enough and even though I slept for most part of the flight, the departure and arrival was well before time. Baggage retrieval was a breeze as there were hardly any passengers and this was a very uneventful flight. Fortunately the flight was not cancelled as there were numerous flights which got called off due to the pandemic. So thank you for a safe flight.

✅ Trip Verified | Mangalore to Mumbai. The Indigo staff at Mangalore was very cooperative. She helped to adjust all 3 family members for nearby seats. Cabin staff were alert and attentive. Good service.

Not Verified | Thiruvananthapuram to Colombo. Due to the cornavirus and the closing of India's borders, I was forced to cancel my IndiGo flight to India. The refund by Indigo - free of charge - was very easy online and very accurate and efficient. I have travelled on this airline before, it is a very good company and today I verify that they are excellent on all levels.

Not Verified | Kolkata to Hyderabad. Best Indian airline, but no in flight entertainment. A value for money airline with nice service - keep it up IndiGo. Nice food and no delay on the flight.

✅ Trip Verified | On 2nd March I travelled with a group of 9 ladies from Kozhikide to Mumbai. We were so well looked after by the customer relations especially Aswathi. The ground staff was exceptionally helpful and kind. The flight was on time and it was a very pleasant experience to fly with Indigo.

✅ Trip Verified | Ahmedabad to Delhi. Aircraft departed from the gate on time (however, we were delayed taking off due to "dogs on the runway" apparently) The flight was good, service was good, bottled water wasn't expensive and we arrived into Delhi on time.

✅ Trip Verified | Delhi to Istanbul. Plane seemed old (1.3 years old), seats were uncomfortable. They'd run out of veggie sandwiches before they got to me, so I agreed to get noodles instead., these were instant noodles, but took it anyway. No in-flight entertainment or alcohol served. At the end of the flight we had to seat on the landed plane for about 15-20 minutes with no explanation given and then while exiting we were given some form to fill in on the spot (but no pens to fill it in with). One plus was that the staff at Delhi airport were quite nice and the ones on the plane were fine as well.

✅ Trip Verified | Raipur to Kolkata. I know Indigo is a low cost carrier but the only good thing is "On-time Performance". Their cabin crew were reluctant to provide a full glass of water. I do not have any options to select seats during checking using kiosk and was randomly assigned a middle seat of last row. The leg space was too small for me.

✅ Trip Verified | Ranchi to Bangalore. I received my trolley with broken handle at the destination counter. They didn't do anything to compensate this. After complaining no action as if nothing happened.