Garuda Indonesia

Garuda's Executive lounge was very comfortable and the Nasi Liwet was delicious. Service in lounge and in flight was polite and cheerful. Flight delayed 25 minutes but that seems to be the norm now in CGK airport. Flight to Surabaya was a short hop but the meals presented was very good. Kopi Tobruk is offered upon request. FA on this flight really made us feel welcome and they seem to enjoy what they were doing.

Travelled SYD-CGK-BKK return. Check in at Sydney fast and efficient spent an hour in the Qantas business class lounge then onto the plane. Had to overnight at CGK airport hotel but now Garuda has same day connecting flights from BKK. Service was fantastic on all legs and business class passengers are cared for. The only thing we had any qualms with was the entertainment was a bit poor and the food was just ok. For the price we paid literally only half the price of its competitors we would most certainly fly Garuda again.

SYD-DPS GA715. DPS-SYD GA714 in Economy Class. Check in at Sydney Airport was a breeze. Didn't weigh our carry on. When we boarded flight attendants were very welcoming. Indonesian music was playing before we boarded and before we landed in DPS. Seats were comfortable. Meal service was excellent with hot meals. Several snacks and drinks served throughout the flight. Flight attendants were eager to help. Good range of movies and music in the backseat entertainment including flight map. Immigration on-board was a huge bonus and saved us plenty of time. Receiving our bags at Denpasar Airport was fairly quick. Return flight DPS-CGK (Jakarta) - SYD. We told check-in staff at the Domestic Airport in DPS that we wanted to collect our bags only at SYD and he said he could put us on a direct flight. Walked to International Airport which is next door and waited. Our flight was delayed due to a late arrival. Given a muffin and juice on board before lights were turned down. Hot breakfast was nice. Sydney Airport baggage collection was easy. I would highly recommend Garuda Indonesia.

CGK-YOG. On time flight and had a user friendly inflight entertainment system. Seat was comfortable but a bit cramped.

SYD-DPS-SYD. Fantastic fully serviced flight departed on time ex SYD and arrival to Denpasar at a great time of 1.30pm local time. Service with a smile inflight entertainment food and beverages of a good standard. DPS-SYD - Departed 1 hr late and no airbridge bus to plane on tarmac in the rain.

DPS-MEL-DPS in business class. Excellent cabin very comfortable fully reclining seat and a warm smile welcoming me from FA's. FA's very helpful - represent Indonesian hospitality. Will fly Garuda again.

PKU-CGK-PKU on Oct 26 2012 and again on Oct 28 2012. Flight attendants very friendly and helpful. The food is tasty had fried rice when I flew out in the morning and rice with chicken curry on my return. Before take off flight attendants handed out candy to all passengers.

Seoul (ICN) to Jakarta (CGK) was excellent. Flight was on time. Crew were polite and smiled as I boarded the aircraft. The catering was nice. Legroom okay. Priority boarding for disabled passengers. Garuda should work on their Inflight entertainment and add some more up to date movies. Overall it was quite good. Take off and landing were smooth and professional. Very recommended.

CGK-PKU on August 10th. On time performance began from boarding to pushback to take off. On boarding the aircraft the crew gave the "Garuda Indonesia greeting" with hands clasped together. Before take off given candy and I had PTV in my seat. Catering was great.

Jakarta - Taipei. Garuda now have a dedicated business class check in area at Jakarta airport once checked in an agent escorts you directly to the lounge completes your departure card and deals with immigration formalities for you returning 10 minutes later with your passport stamped. Outbound flight was overnight and not particularly comfortable as they use B737-800 which has very limited recline even in business class so difficult to sleep. Service was good (and the J cabin was full) but quite limited as most passengers just wanted to sleep. Substantial breakfast served before arrival into Taipei. Return flight was daytime and very nice. Garuda uses the CAL Dynasty lounge at Taipei airport. Snacks served on take off and then a full lunch service a couple of hours later. Champagne and decent selection of wines offered. Given a fast pass immigration card so no need to queue upon arrival at Soekarno Hatta which was a big bonus as queues at immigration were very long. Business class luggage was delivered quite quickly by hand to a priority luggage bay near carousel. Overall very good indeed and very reasonable fare of USD 770 return.