Garuda Indonesia customer review
Julio Dominggus (Indonesia)
Jakarta-Denpasar-Perth leaving on 22 Dec returning 30 Dec. Both flights on time. Very full flights on all sectors. Movie selection is good for Denpasar-Perth-Denpasar sector (good and up to date) but disappointing for Jakarta-Denpasar-Jakarta sector. Overall very good experience and satisfied with the service. Hopefully they will introduce direct flight Jakarta-Perth soon.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Garuda Indonesia customer review
Victor Nathanael (Indonesia)
CGK-SUB. Afternoon GA flight on this route was not full as usual providing more legroom in advance due to vacancy on seats closer to me (while I got an aisle seat). Meal was adequate service was excellent but IFE needs more updates especially movies. Overall I was very satisfied with Garuda Indonesia's service which was equal to the price I spent. Will fly with GA again in the future.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Garuda Indonesia customer review
Jesse Oey (Australia)
MEL-DPS-CGK (GA719 and GA415) 21 Dec 2012. Retro-fitted A330-300. Both flights departed on time and arrived early. FAs were friendly and attentive although during the MEL-DPS leg the inflight service felt a bit rushed. The cabin announcements were clear and concise with greatly improved pronunciation. Good IFE average food. The transfer process at DPS was seamless and hassle-free. Garuda has definitely stepped up their game - will fly them again in the future.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Garuda Indonesia customer review
Willem Timmer (United Kingdom)
Flight from Amsterdam via Abu Dhabi to Jakarta. Service was great food quality good. Media system wasn't amazing but there was one in every seat which isn't available on all airlines. Overall very pleased.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Garuda Indonesia customer review
Willis Fernandez (Indonesia)
BPN-DPS with stopover at SUB. All services were excellent especially for the IFE. Cabin crews were very attentive. The cabin was clean and well-maintained. The price for me was a bit expensive. Overall it was an excellent flight.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Garuda Indonesia customer review
Margo Ajie (Australia)
MEL-CGK on refurbished A330-300. Seating comfortable leg room is much better than the newer A330-200. Departing MEL delayed 25 minutes but arrived CGK on time. Smooth flight. FA attentive and helpful. Would expect more movie selections. Catering needs to improve. The nice touch of ice cream was gone and be replaced by a muesli bar. Overall good direct flight MEL-CGK.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Garuda Indonesia customer review
Francis Wong (Hong Kong)
HKG-DPS-PER. I booked a business class return flight from HKG to Perth at a very special price. I was very impressed with the service despite it was not their newest flat bed seat but for a short fight it's ok. The 737 sits 1 people with 2 staffs. Service was very good and the food too. Luggage arrived first in Bali also in Perth it has personal TV and AVOD for the price it was a true bargain and I will not hesitate to recommend it.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Garuda Indonesia customer review
Ramon Meijer (Netherlands)
Flew CGK-AMS flight slightly delayed due to radar breakdown but overall flight was ok. Food reasonable and service friendly. Announcements in English should be improved.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Garuda Indonesia customer review
Tanto Lautan (Indonesia)
CGK-PVG-CGK. Ground staff was very helpful. Good business lounge on time schedule seat fully flat bed good food but not special entertainment need to be updated especially the movies. Excellent service from the crew.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Garuda Indonesia customer review
M Widjaja (Indonesia)
CGK-UPG. Smooth and comfortable flight with A332. Catering was a bit of a let down with cold rice but AVOD was good. UPG-CGK in B738 crew very attentive and catering was much better. Highly recommended.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |