Eurowings

Kiev - Dusseldorf on May 20 2013. Ground staff extremely unfriendly and uncoordinated started boarding before the aircraft was ready so that we had to wait 20 minutes in the bus with no air-conditioning or ventilation where it was very hot. Very uncomfortable seats with no much legroom. Staff on board also not very friendly and did not announce the temperature and time at arrival. Nevertheless we managed to arrive almost on time.

DUS-MAD in class S (economy) in seat 11C. Duration: 2 hours. I was very surprised with the service and comfort on board because we flew in a CRJ-9000. My regulation sized cabin baggage only just fit inside. It was an early morning flight and a breakfast of scrambled eggs spinach and potato cubes was served together with orange juice and a biscuit - all in all pretty good for economy class on such a small aircraft. Comfortable flight overall with two rounds of drinks service. Excellent landing. All in all an excellent flight.

MAN-HAM-MAN. Early morning flight out on Canadair Regional Jet 900. Boarded on time and arrived on time late departure due to airport delays rather than airline tardiness. Service was good and breakfast snack and drink sufficient for short flight. Similar on the way back with delays getting to the runway at Hamburg airport. Baggage arrived OK at both airports in short space of time.

HAM-MXP: An early morning flight to Milan on Canadair Regional Jet 900. Passengers greeted by friendly but distant cabin crew. I managed to get a seat just behind Business class. Leg room in economy class was horrible I am 188 cms and barely fit in. Being an early morning flight they handed us a raisin bread roll and drinks for 90 mins flight which was shameful considering that it is Lufthansa co-operated flight. After snack round cabin crew was no were to be seen until landing. I don't think I am opting for Eurowings again.

DUS-MXP after flying in with Lufthansa from Chicago. Departure on time luggage correctly transferred from the Chicago flight very clean CRJ 200 very smooth flight professional crew landed in Milan ahead of time.

Flight on time to Milan Malpensa. Everybody got a little bread with Chicken or Cheese a candybar and something to drink. But the 2 stewardesses were quite grumpy towards passengers. CRJ 200 plane was quite narrow inside and the seat wasn`t big either.

Despite Eurowings getting a bad press since their takeover by Lufthansa this Canadair jet breakfast flight had more than enough service to permit me to skip lunch in Cologne later.

Dreadful. I fly frequently between Bristol and Frankfurt where unfortunately there is no other choice of operator for this route. Lufthansa/Eurowings took over this route approximately 18 months ago and I have flown around 10 times. Every single one of flights has been blighted with a problem ranging from serious (emergency divert to Heathrow due to mechanical failure of the aircraft) to trivial but highly irritating (about 70% of my bookings from Frankfurt fail to appear on the e-Tix system). I would not recommend Eurowings to anyone and if an alternative carrier is available (and even if you have to pay a little extra) avoid the pain and fly with them instead.

I flew from Frankfurt to Nurmburg during Winter break. My flight to Nurmberg on Eurowings was smooth and quick. There isn't much room on this plane but for a short flight (half an hour) it was fine. Returning to Frankfurt I flew in a snowstorm. I was a bit nervous but the flight was smooth too.

BER to LCY BAE146 - great airline on time departure from Berlin and surprisingly quick flight to London. Aircraft was comfortable and clean and the cabin crew were polite and efficient. Overall a pleasant experience and we would fly Eurowings again.