Emirates

Our flight (EK028) from Glasgow at about 2 left on the dot. The inflight entertainment was great and the meals were excellent! The cabin crew were friendly and attentive. Drinks service were often. The seat was extremely comfy and the 7.5 hour flight whizzed by! As we arrived at peak time in Dubai we had to wait a bit. (About 20mins). The following flight (SIN-DXB) was about 3 am and was an Airbus 380-800. We got to the gate as it said gate closing athough we didn't leave for another 30mins. We got served breakfast onboard. The flight was cold at the beginning then started to warm up. We had better inflight intertainment than the first flight we arrived in Singapore at about 15.00 (+5hrs from DXB)

It was my first time on Emirates Business Class and the experience was really good. The cabin crew were quite friendly and made me feel comfortable. The seat was good with numerous features and was surprised to see the big collection of movies. The meal was pleasing - I had pre-ordered a seafood platter, the dessert was good .The fast track security check coupons were useful at the airport.

While I did get my value for money, I wouldn't consider flying Emirates again. Ground service at Sydney airport was ok. Check-in was quick and smooth. However, at the gate staff were generally unfriendly and quick to dismiss people. The person managing the gate seemed tired and angry at customers. The plane was clean and quite spacious. The seats were comfortable and the inflight entertainment was very good. There was a very large selection of entertainment. However, the flight was significantly let down by the crew. When boarding, the flight attendant at the door sent me down the wrong aisle. When serving the hot towels, the flight attendant literally threw a towel at me. During the meal service, the flight attendant gave me the wrong order. Instead, she gave me my seatmate's order (and gave my seatmate my order). Additionally during the drinks service, the flight attendant seem bothered when I asked what tea they were offering. Ultimately I thought the crew were inexperienced, tired and annoyed. This was my first flight with Emirates, and it unfortunately has given me a bad impressions of the airline.

A very bad journey. We took flight from Glasgow to Dubai, when we arrived to Dubai airport our boarding pass was taken away by one of the Emirates staff and gave us new boarding pass without any information given - when we asked them, we have been told that our connecting flight from Dubai to Delhi has been cancelled. The cabin crew on flight were fantastic.

Our flight to Dubai was delayed by 2 hours and Emirates didn't seem to care. We had one notification that our flight will delayed by 2 hours and not a word since. Staff appeared not experienced, disinterested and rather tired to serve. The cabin looked outdated and they run out of specific food although we were seated towards front of the aircraft. When our luggage was misplaced at Dubai airport, nobody had a clue what happened to it or where should we go. Waiting with 3 kids at the airport for over 2 hours wasn't fun.

Travelled on this very busy sector in middle of June 2015. The Check in process was smooth and I was given an easy access since was carrying an infant. I pre booked the seats and had booked for a bassinet seat and was duly accorded. Security and Immigration was smooth and fast. Aircraft seemed a little old but was clean. Seats were very narrow and had a limited pitch. However on account of us having a Bassinet seat got enough leg room for this short haul flight. The service was efficient, they took the drinks trolley thrice and served guests each time. The selection was food. Food was good but seemed very inadequate for a full grown adult like me. Departure and arrival timings were perfect. Inflight ICE System was good and had good selection of shows and movies, though the remote seemed a bit unresponsive at times. Overall very satisfied.

Flight was good and crew also excellent. Dubai airport a huge airport, but there was no problem in finding the gate and the flight from DXB-KWI was amazing with lot of selection in the entertainment system. Food was excellent and the crew was also good. It was my first time in Emirates as well as the A380

JFK-DXB on the A380. Hard product is great, excellent legroom, seats had decent recline and cabin was in good condition. IFE is top of the industry and is the best. Not only do they have a plethora of TV series but they have entire seasons. My biggest gripe about Emirates is the inconsistent service. Some of the flight attendants are wonderful but most of them on this flight were rude and unfriendly. Service was extremely slow and call bells were ignored. They had very terrible attitudes which is appalling. For example, during the breakfast service, a croissant was thrown at my tray because the flight attendant was simply too lazy to lean over a bit. Trays were also left in our tables for over two hours and when I tried to go to the galley and personally put it in the cart, I was met with a shrugged look. Catering was a disappointment and options easily ran out and were unimaginative, not what it used to be. DXB is also a mess and would try at all cost to avoid. Overall, still a decent flight but I would rather fly with another airline.

MXP-JFK-MXP, both in Milan and New York I had to queue much time because I didn't use the web check-in system and aircraft was crowded. Ground service excellent and onboard service as well. During the outbound route crew offered snacks and dinner while on the inbound flight dinner and breakfast with snacks again. For every meal I had two option between a fish or meat and both were good. IFE is very nice with a big variety of films, music, documentaries, radios and so on. Seat were very comfortable although I flew in economy class on a 9 hours flight. Crew polite and available for requests by passenger. Outbound flight departed on time and arrived 20 minutes early in New York while inbound flight to Milan rejected take off so we had 40 minutes delay but we arrived in Milan just 10 minutes after the scheduled arrival time.

Complimentary limo, Check in and LAX Emirates Lounge all excellent. Crew friendly and hard working. Menu has been changed on this route (LAX-DXB), EK listening to the demand of frequent customers. But menu can still be improved. I noticed the entree of Seafood duo was excellent but Seafood duo again reappeared as main, which is odd. Wine selection is good. Overall menu score is 6/10. ICE is superb. A380 is superb. Cleanliness and on-time performance excellent. A good flight where I managed to sleep for 8 hours.