Croatia Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 84 reviews
6/10
3 star Skytrax Rating
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4/10

Croatia Airlines customer review

(United Kingdom)

FRA to DBV. A320 looked like it had seen better days. Inflight service was full service though I wished they had saved on food wastage. A very cardboard chicken salad and a dry swiss roll - it was like flying was in the 70's. A British Airways tea and biscuit would have been much more welcome. Captain informative but cabin crew slightly aloof.
Seat TypeEconomy Class
Value For Money 12345
no
2/10

Croatia Airlines customer review

(United Kingdom)

London to Heathrow to Dubrovnik return. In both directions there were severe delays because of snow in Germany. There was no snow in London or Dubrovnik. The journey took 12 hours in each direction. Croatia Airlines staff were unsympathetic offered no apology and looked amazed when I asked if there would be any refreshments provided because of the delay. We paid £300 each and expected better than Ryanair service. What is the point of paying a premium when you get treated so badly?
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Croatia Airlines customer review

(China)

Zagreb-Munich Shared flight with Lufthansa. Good check-in. ERJ aircraft is more comfortable and quieter than imagined. Just there is no meal on-board for a 19:00 flight.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Croatia Airlines customer review

(Canada)

Zagreb - Paris (CDG) in business class. Cabin layout was European business class configuration 3-3 with centre seat converted into a table. Cabin crew hospitable. After take off a full lunch was served. Duty free sales conducted prior to arrival in Paris. Overall a very pleasant flight with cheerful flight attendants.
Seat TypeBusiness Class
Value For Money 12345
yes
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