Condor Airlines

First time I fly with Condor (Comfort Cabin) and also last time. We had a 6.5 hour delay taking off to Frankfurt. I purchased Comfort Class (supposedly equivalent to Business Class) and to my surprise on my connecting flight to Munich they booked economy -if you pay Business you should get Business. The food is not impressive at all. The staff en route to Frankfurt not the best though the staff on return were very good.

We flew Condor from Frankfurt to Ft. Lauderdale. The flight was over 8 hours late taking off the crew did not perform the safety instructions and most of the Captains comments to the crew and passengers was in German. The crew did not translate his dialogue so most of the English speaking passengers were not aware of the issue with taking off - turned out this was a mechanical problem. We checked in at the airport 2 hours early for the flight and were told then that it would be delayed 8 hours. We were not given a reason or any kind of assistance. We also had to cancel our hotel reservations in Ft. Lauderdale because we were so late getting in (3am instead of 7pm). It was really a bad experience after a great 16 day cruise vacation.

DUS-LPA. Upgrade to Premium cabin very comfortable great meal and wonderful service. Flight departure and arrival ahead of schedule and luggage on carousel in a matter of ten minutes. Great value and great crew.

Condor is a low-cost airline so you get what you pay for - except it's not actually much cheaper than proper airlines so basically what you get is all the disadvantages and none of the advantages. Food is pretty poor in flight entertainment poor customer service non- existent. If things go wrong cancellations late departures and arrivals missed connections etc don't expect to get any thing back - they deny everything and blame 'unavoidable circumstances'. My advice avoid them.

Had booked direct flight FRA-Sharm el Sheikh. Got message 4 weeks before flight that the flight was changed to FRA-Hurghada-Sharm which took one hour longer. Delay because a whole bunch of Miss Germanys to be cameramen flying to Hurghada. Passengers were filmed without consent even their explicit partly angry refusal was filmed. After lunch an onboard Miss- election was performed. Reading or listening to an audio book was impossible. Flight back from Sharm to FRA direct this time but again a Condor cameraman on board who filmed passengers without asking their consent. Fare should have been rewarded to passengers as they took us as extra supporters for free. Food was poor. Sadly you don't have much choice of airlines if you want to fly from FRA to Sharm.

DUS-FUE-DUS. 757-300. Very Cheap tickets but zero comfort. If you're taller than 1.80 m don't expect any legroom. The rest was okay for the price (food service schedule).

We flew to Phuket and everything was all right. It was cheap and the staff kind. If you want more luxury you must pay more for the ticket.

I am very unsatisfied with Condor. For three times in a row Condor has changed the scedule of a flight I have booked. Last time they changed from a direct flight to a flight with a stop- over. From the beginning I could have bought a much cheaper flight if I would accept a flight with a stopover but I do not like a stopover. Condor sell a direct flight and afterwards they change it to a non direct flight without any disccount or possibility to cancel or change the ticket or getting the money back.

FRA-PMI-FRA. Tickets were rather expensive. Outbound we prebooked a so called Gourmet Meal which was not value for money. Service attentive and friendly. Seats okay but legroom very cramped. Inbound Gourmet Meal again not recommendable. Crew average. Seating in a door exit row very good. Overall nothing special expensive for a charter airline but at least on time.

FRA-MRU. Ticket prices are now expensive for what is basically a charter airline. Leg room in economy on outward leg was non-existent return leg was more comfortable after shelling out another 200 Euros to upgrade to Premium economy.