Cebu Pacific

Prices are going up and reliability is going down. All International flights departing MNL last Saturday evening were late. No weather problems just late arrivals of aircraft. BKK was nearly 2.5 hrs late no flight information screens working in T3 and passengers were shuttled around like cattle between gates. I'd really like to know who gets these so called cheap GO Fares because it doesn't matter how far ahead you book nothing is available on the routes I fly. I'll continue to use Cebu because they offer good value for money no frills service but they need to work on reliability which has up to now been very good. If they went head-to- head with Air Asia they'd lose.

Have flown Cebu Pacific many times now. They are cheap unless you have extra bags or extra weight or make last minute changes or miss a plane out of Manila. (get to MNL airport early!). Sometimes the flight leaves before the posted time. Their website is frequently not working correctly. Tried to pay for extra bags and kept getting an error message until after it was past the deadline for adding bags. Then had to pay at the airport extra. You can expect a last minute gate change frequently and you can expect to walk or bus to Term 2 in Manila from the plane even though the plane is sitting right at the enclosed walkway. Carry-on policy is sporadic so going from an International flight to a domestic flight on Cebu Pacific can be tricky and costly. With Cebu Pacific you get what you pay for - cheap flights and not always the greatest in customer service. Most Cebu employees really try hard though.

HKG-MNL-HKG. Basic airline small snack selection but reasonably priced. Short turnaround times mean the plane isn't cleaned between flight - there were remains of the previous person's food in the seat pocket. Not a lot of legroom but okay. Note that if you print own boarding pass at HKG you still have to check-in as HKG don't accept home printed tickets just official ones. Ninoy Acquino Terminal 3 is the new international terminal - clean enough choices for food and drink etc.

PUS-MNL-HKG. Was given the emergency exit row at no extra charge at check-in which was a pleasant surprise. All of the announcements onboard were automated which increased the sense that the air crew were doing their job in a mechanical way. Seats extremely thin but I wasn't going far on either leg. Terminal 3 in Manila quite easy to negotiate. Overall surprisingly good value for money.

MNL-HKG-MNL. Everything is simple but efficient. Flight attendants were friendly and efficient. Cheap and affordable flights - worth the money. I would have loved to see a movie on board though. Something that they can probably venture into in the future. I recommend for short haul flights and if you are on a budget.

Flights were cheap planes were clean staff helpful. Booked all flights online. There were never any problems with cancellations or baggage. This is definitely a no frills airline but still one of my favorite airlines world wide.

CEB-DPL return. Very strict on baggage your flight will come out more expensive even if you pre-pay for your baggage. No more free baggage allowance on their flights. Ground staff at DPL are unprofessional and chaotic at the counters. Inflight crew carry out their job in a robotic manner.

SIN-MLA-SIN. Check-in at SG budget terminal chaotic ground staff kept moving us between counters. Flight was delayed and it took 2 hrs to clear immigration in Manila. Return to SG was delayed 1 hr boarding gate kept changing. This airline has a habit of cancelling and delaying flights. Internet rates are sometimes more expensive than full-service airlines.

MNL-TPE return and MNL-BKK return on A319/320. The tickets were cheap and paid extra for the exit row with no recline. All flights departed and arrived on time. Nothing noteworthy just standard low cost flights. The only downside was the 'currency game' played by the crew with passengers. On a daytime flight its fine but at 2am it can be irritating. Also flew MNL-MPH return. The flight there cancelled we notified a supervisor about transfer worries and she was excellent and put us on an earlier MPH flight than we had originally booked. Unfortunately our flight home was cancelled this time due to the weather. Like all low cost carriers you get what you pay for.

MNL-BKK-MNL 7 times in the past year. No problems at all with online ticketing using a foreign Debit Card. Prices can vary quite a lot from day to day and I've never managed to get one of their so-called very cheap GO Fares. Changes can be expensive and I usually do those at their ticket office in NAIA-3. This terminal is by far the best in MNL. Check-in is efficient in MNL (though less so in BKK) and pre-paying for excess baggage (over 15kg) is now available when you book. Excellent on-time reliability on all flights. For some reason they do run the cabin temperature very cold on the A320 and this can be uncomfortable on a 3 hr+ flight. I've no problem paying for a snack and a drink if the ticket price is significantly cheaper than the competition which it is. No in-flight movies so bring a book. Good value for money on a safe and reliable airline and I'll continue to use Cebu Pacific.