Cathay Pacific Airways

I had my first trip with Cathay Pacific from Seoul to London via Hong Kong and I am so impressed. Both the plane and the staff was exellent. I have never been offered better service on economy class. Very good food, even menu choice. Extremely kind and professional staff, hard working for us. The entertainment offer on the screen was also impressive. Even though we had some delays due to a sick passanger, I was happy with my choice. And they offered the cheapest tickets I could find.

Hong Kong to Melbourne. Seat 32G, last row aisle seat in the premium economy cabin. It seems seats in the last row in PE have better recline than the other two rows. Seats arranged in 2x3x2 configuration. Seat with foot rest, fairly comfortable with good recline. PE cabin completely full. Shared bathrooms with economy cabin. IFE screens good size maybe 11 or 12 inches seem a little larger than iPad. Good contents plenty to watch to kill time. Cabin clean and tidy, bathrooms kept fully stocked and clean. Flight scheduled to depart Hong Kong at 10:20 AM but delayed to 10:35 AM and finally departed after 11am. Arrived into Melbourne after 11pm about 40 minutes late. Pre departure drinks offered but no champagne only water and juices. Hot towel offered only once be nice to have another hot towel service prior to arrival. Once airborne lunch service began. Pre ordered vegetarian meal and served first but after finished with meal stuck with tray for the next hour as cabin crew was serving the rest of the economy cabin before returning to clear trays. Drinks offered multiple times. A male cabin crew addressed passengers by name and introduced himself, very pleasant and professional. Pre arrival meals served two hours before landing. Overall an above average flight with friendly and professional cabin crew. Only minor complaint Cathay Pacific does not know the different between vegan and vegetarian meals. If you order vegetarian meal chances are you will get a vegan meal of pasta with salad and no dressing for main meal and some sort of greasy grilled vegetables with soggy potato wedges as pre landing meal. Recommend CX provides salad dressing and a second hot towel service.

Short flight from Hong Kong to Taipei, Taoyuan International. Airport check-in was smooth. We were served a meal and free beverages which surprised me on such a short trip, but I guess that is standard on Asian carriers. Inflight entertainment was fine, but I didn't really use it that much. We had some delays at Taoyuan, but not the fault of the airline. TPE was only using one runway for some reason. Landing was great and luggage arrived as expected.

16 hour flight from Newark to Hong Kong. Boarding was smooth. The plane was not full and I had the whole row to myself. This proved invaluable later in the flight. Never flown on a Boeing 777 but it is now my favorite long haul plane. Dinner service was prompt; I pre-ordered the Hindu vegetarian meal which was bhindi masala and delicious. Flight attendants were always on point with everything. The inflight entertainment was great. Slept fine, although that was due to the fact I had the whole row. Pillows, blankets, warm towels at least 2 times on the flight. Free cup noodles whenever you got hungry. I don't remember what I had for breakfast, but I remember not having any complaints. I understand that my review may be unique because of the special meal and having a whole row to myself but this was the best airline I have ever flown. No complaints whatsoever.

There are plenty of cabin crew present to cater to needs, the food is to expectations. TV selection is up to par but not exceptional. Food is served in timely manner and they come by to check if plates can be cleared, to avoid being stuck with a table for extended period of time. Our company policy does not allow flying business class to Hong Kong so you either top-up yourself or hope on upgrade. I noticed quite often my internal clients are upgraded, resulting in a lot of positive feedback. Quite a lot of timeslots available. So plenty of choice to arrive at your desired time. Good corporate rates, very competitive compared to its main rival for Singapore flights. Main lounge is good, and in some cases, the business class gate waiting area is separate from economy. On this route, different timings use different aircraft, so you won’t know if you’ll get a new pod based business class seat or a regional business class seat, unless you’ve taken the relevant time slot before.

Vancouver to Perth via Hong Kong on Cathay Pacific. Full flight on both legs. Modern planes on both legs. Crew very good on first flight, on second seemed like they were in training and very slow service. Food not great on either flight, snack box breakfast before arrival in Perth a selection of very sugary snacks, no hot option although not surprising on a 7 hr 30 min flight. Both flights delayed, first due to late arrival of flight from Hong Kong with no obvious reason. Second due to longer route due to volcano on Java which is not the fault of the airline. Overall generally comfortable planes and good crew especially one lady on the Vancouver to Hong Kong leg who was extremely friendly and efficient. Otherwise quite an average experience.

Cathay Pacific Airways, CX873, San Francisco to Hong Kong, November 5 2015, Seat 34D. Left SFO about half hour late but arrived into Hong Kong 5 minutes ahead of schedule. Check in at SFO fairly quick, polite ground staff. Security slow. Used CX lounge at SFO, very nice, recently renovated with nice range of food from noodle soup to salad and sandwiches and plenty of alcohol. Pre boarding for premium economy passengers. Cabin completely full. Dinner served shortly after take off. Pasta and salad with fresh food as desert. Service pretty slow. Took over an hour before tray was cleared. Slept for five hours. Woke up and was served cup of noodle soup. Snack available though out flight but awful snack. Lays potato chips and chocolate no healthy snack like fresh fruit or sandwiches. Slept for three hours after and woke up three hours before landing. Pre arrival breakfast served two hours before landing. Choice of congee or eggs. Decent breakfast. Cabin crew polite and professional. A good flight.

First experience on Cathay Pacific Airways, flying from Seoul to Hong Kong. The window seat which I chose was comfortable and food served was up to expectation. The seat of A330-300 compared to Boeing was more comfortable. Cabin crew were all very helpful and attentive to the needs of customers.

Hong Kong to Zurich with Cathay Pacific. Despite a 9 hour delay out of Hong Kong this was almost the perfect flight experience. I suspect the fog at many key European airports over this time was the background cause of the delays but it was difficult to find out if this was a major reason. I wish Cathay and other airlines would follow British Airways example and allow the Captain to provide a nice full comprehensive weather and flight briefing as these aspects can help forward planning a lot when travelling on business. Nevertheless, I was put up in a nice airport hotel in Hong Kong and then had impeccable service from the wonderful cabin crew en-route to Zurich. Only one aspect spoilt this flight experience and that was the final meal - it was possibly the worst airline meal I have ever had. I found out that even with a major delay of 9 hours or more, the same food is kept for that particular flight making it some 21 hours before it is finally consumed - and it tasted like it too! Unfortunately I had this meal after I had filled in the Customer Satisfaction Survey so it would not be recorded in there - otherwise a good flight but I will never forget that supper meal on Cathay Pacific.

Hong Kong to London with Cathay Pacific, and flying first class is not something I do often, so can only compair to the 4 or 5 times I've flown first class previously. Unfortunately due to a problem with my reservation which I made through BA check in took a long time but was eventually sorted out by the very Cathay Pacific agent at HK central. Due to the delay I had to proceed straight to the gate once I reached HKIA. Boarding was done quickly the aircraft a Boeing 777-300er was spotless, was shown to my seat 1A with drinks and amenities provided. The seat is fantastic with lots of floor and storage space. Meal options/orders taken prior to departure departed on time and once airborne service started quickly. The food and service provided was first class, the crew very experienced chatty and available. I managed to sleep for 4 or 5 hours during the flight using the flat bed seat and a very comfortable duvet. When I was awake I used the Inflight entertainment system which was clear and offered lots of variety. Crew provided snacks and drinks throughout the 12h 20min flight, dinner was offered about 2 hrs out of London and again service and food was extremely good. Flight arrived around 15 min late due to airport delays but once off, bags were waiting and I was out of T3 within 20 mins. The service provided by Cathay Pacific Airways have really opened my eyes to the the service experienced by the airlines I normally use. Time to look at the great alternatives out there including Cathay Pacific after this great flight.