Bangkok Airways

Laung Prabang-Bangkok. At first I was a bit apprehensive about flying on a local Asian airline. I soon discovered that the service and standard were far superior to most European short haul airlines. The flight departed and arrived on time in difficult conditions. Access to the airport lounge in Luang Prabang was included. The lounge was quite basic but appreciated with a free snack and refreshment. The in flight cabin on the ATR72 was quiet small but comfortable. The food served on board was excellent. I highly recommend this airline.

Our flight was Bangkok-Phuket I found the service was excellent. Food was very good quality I would definitely choose Bangkok Airways again.

Good business clasS lounge in Bangkok and the lounge in Samui is welcome as it can be very humid if you're not in a lounge. Airline food ok for short flight. Boarded first on plane in Samui (as it should be) but they boarded business class passengers last in Bangkok. This is unacceptable. You pay more to board first not last. Second time this has happened but was boarded last in Samui last year. They really do need to get their act together.

BKK-USM-BKK. The lounge at BKK is really good and airport facilities at Samui also good. They serve food/snacks with drinks on this short flight and are also able to interline your baggage with many other airlines which is a real boon when connecting in BKK.

UTP-USM-BKK-CMX-BKK. Bangkok Airways are almost always good apart from their route to and from Samui. This flight is expensive and from Samui regularly late. We flew back USM to BKK on Songkran (thai new year). As few people were leaving the island Bangkok Airways cancelled a few planes. This was to bump us all onto less flights. Luckily I had no connection that day but the delay of 2hrs was annoying for the person picking us up. Bangkok Airways had a special deal to Chiang Mai and the flight was half full. The flight attendants were great and the flight was smooth. For locals and regulars to Samui Bangkok Airways are not liked on the island due to their high prices. An island struggling for tourists after the bad flooding needs help form everyone.

The best treatment I received in an airline. Helpful staff meals in flight free drinks in the lounge personal assistance in transfers and access to lounges in the airport for all users.

HKG-Samui in Business with A319. Small delay but good flight perfect seat room and dinner friendly girls serving you. Three hours gone like nothing if you want you get a DVD and headphones to see movies also.

Luang Prabang to Bangkok on ATR72-500. Staff very polite meal including wine served & comfort for such a small plane better than most other airlines. One of the most pleasant journeys I have had.

BKK-CNX-BKK. Good price on time good crew and a nice little meal on 1hr flight. The lounge at BKK airport is a really nice touch and made a real difference waiting for the flight. Will be using them again for sure.

BKK-PNH on A319 "Hiroshima" - carpets threadbare food terrible. Only use them due to time pressure otherwise I'd fly AirAsia save money.