Bangkok Airways

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 412 reviews
7/10
4 star Skytrax Rating
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5/10

Bangkok Airways customer review

(United Kingdom)

UTP-USM-BKK-CMX-BKK. Bangkok Airways are almost always good apart from their route to and from Samui. This flight is expensive and from Samui regularly late. We flew back USM to BKK on Songkran (thai new year). As few people were leaving the island Bangkok Airways cancelled a few planes. This was to bump us all onto less flights. Luckily I had no connection that day but the delay of 2hrs was annoying for the person picking us up. Bangkok Airways had a special deal to Chiang Mai and the flight was half full. The flight attendants were great and the flight was smooth. For locals and regulars to Samui Bangkok Airways are not liked on the island due to their high prices. An island struggling for tourists after the bad flooding needs help form everyone.
Seat TypeEconomy Class
no
10/10

Bangkok Airways customer review

(Spain)

The best treatment I received in an airline. Helpful staff meals in flight free drinks in the lounge personal assistance in transfers and access to lounges in the airport for all users.
Seat TypeEconomy Class
no
9/10

Bangkok Airways customer review

(Germany)

HKG-Samui in Business with A319. Small delay but good flight perfect seat room and dinner friendly girls serving you. Three hours gone like nothing if you want you get a DVD and headphones to see movies also.
Seat TypeBusiness Class
no
9/10

Bangkok Airways customer review

(United Kingdom)

Luang Prabang to Bangkok on ATR72-500. Staff very polite meal including wine served & comfort for such a small plane better than most other airlines. One of the most pleasant journeys I have had.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Bangkok Airways customer review

(United Kingdom)

BKK-CNX-BKK. Good price on time good crew and a nice little meal on 1hr flight. The lounge at BKK airport is a really nice touch and made a real difference waiting for the flight. Will be using them again for sure.
Seat TypeEconomy Class
Value For Money 12345
yes
3/10

Bangkok Airways customer review

(Ireland)

BKK-PNH on A319 "Hiroshima" - carpets threadbare food terrible. Only use them due to time pressure otherwise I'd fly AirAsia save money.
Seat TypeEconomy Class
Value For Money 12345
no
9/10

Bangkok Airways customer review

(Austria)

HKT-BKK although a short flight its a pleasure flying with Bangkok Airways. Full meal was served on this 1 hour flight. Flight attendants a very nice and helpful. I can recommend them.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Bangkok Airways customer review

(Belgium)

Bangkok Airways are such a pleasure. One feels the staff really wish to make even a short flight a real delight. Our family votes them the nicest airline.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Bangkok Airways customer review

(Thailand)

I love the Blue Ribbon Lounge at Suvarnabhumi Airport. It is very comfortable snacks and drinks at the lounge are superb. Bangkok Airways have excellent staff - polite helpful and informative.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(United Kingdom)

Sukhothai-Bangkok. Sukhothai airport is tiny but beautiful! You get free juice coffee tea etc while waiting and magazines/newspapers. It was only just over an hour flight but still got drinks and a meal. The staff were extremely friendly and helpful. The plane was quite small but just able enough to get comfortable.
Seat TypeEconomy Class
Value For Money 12345
yes