Bangkok Airways

Whilst claiming to be Asia's boutique airline might be a bit ambitious the service is quite reasonable. Flight was on time and comfortable enough - seat pitch not too tight. However the aircraft interior looked a bit tired the carpet was almost threadbare and the inflight entertainment system a joke. For the price they are reasonable - they are not cut price but cheaper than Thai and an acceptable level of service.

Great staff nice aircraft. Still using turbo props but those will be replaced within some years. A bit pricy to fly with them but it's worth to pay for it. Good connections. Nice food.

Bangkok to Koh Samui. Cheap fare but directed to lounge with free refreshments snacks and Internet. Onboard for a 55 minute flight there was plenty of food available. Great service and good leg room.

BKK-CMX-BKK on A320 and TDX-BKK on ATR 72. Bangkok Airways provide you with lounge entrance even for economy passengers (internet access snacks drinks coffee) food served on board even on TDX flight. On the A320 drop down screens with short shows. Domestic fares best if flying from Suvarnabhumi airport - at the time only Nok Air from Don Muang had better fares. Flight attendants helpful and smiling.

Phnom Penh - BKK last week. The flight was on time seats were decently comfortable and staff were attentive. Additionally a full breakfast was served on what was only a 55 minute flight (better than what I've gotten used to in the US). I would recommend Bangkok Airways.

BKK-USM return BKK-Chaing Mai (one way). All 3 flights were delayed by at least 40 mins with no announcement until the departure time had passed. Return from USM was a bus pick up from the plane which dropped us off at international arrivals mayhem and confusion followed. On the plus side the lounge at BKK is great with access for all passengers check-in at BKK quick and easy. Arrived early for check-in in Samui and was offered an early flight with out asking. Drink and food provided on the flight.

They took good care of passengers. When I was waiting to board I felt unwell so I informed staff. They took action immediately and took special care of me. It was impressive and a memorable experience.

SIN-USM-SIN BKK-USM-BKK USM-HKT-USM. I have used PG over 20 times from Samui and every time they excel. Great service great staff and you can not beat Samui airport. The price may be steep but sure beets 5-6 hrs going via the ferry.

Bangkok-Luang Prabang return. Rather chaotic check-in at BKK. Long queue out towards the airport entrance leading to the 5 open desks (all flights). Being interrupted by staff looking for passengers on earlier departing flights (& moving them to the front of the line). So by turning up 2 hrs before my flight probably meant I queued longer. After that the service was faultless on the ground and in the air. The meals both ways were very good the cooked breakfast on outbound and a delicious chicken salad with Thai dressing on the return. The staff were smart friendly and helpful. Flights on time and a dedicated lounge at both airports. Also enjoy the ATR 72 plane I am tall so was lucky to get exit extra legroom. A pleasure to fly.

BKK-DAC. I ended up having to purchase their flight ticket due to abrupt cancellation of my original flight (GMG Airlines). Although the ticket cost was high as it was a last minute purchase I felt their services made up for it. The flight was on time the plane was new and clean ground staff was efficient and professional and accommodated with luggage transfer etc. The flight attendants were courteous and the food was top quality for a small airliner. I wish I had booked them for this leg instead of GMG! Due to short connection time in BKK my luggage could not make it with me in the same flight. But BA made sure the luggage made it to DAC on the very next flight and their ground staff in DAC informed me in a timely fashion when my luggage arrived in DAC. They even checked with me several times to make sure I had picked up the luggage and everything was in good shape. Excellent all round service.