Bangkok Airways

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 412 reviews
7/10
4 star Skytrax Rating
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10/10

Bangkok Airways customer review

(United Kingdom)

BKK-PHN and REP-BKK. More seat pitch than European carriers. A hot meal on the PNH route and decent cold meal on the return from REP Neither flight longer than 55 minutes! They have a lounge at Bangkok for Economy passengers. Flight on time and bags properly checked though to LHR.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(Switzerland)

BKK-LPQ. BKK International Lounge for all passengers is a bit used but great to have own lounge even as a Y passenger. Especially helpful in BKK airport. Flight on ATR 72. FA's very friendly. Served hot meal on this short flight and a full bar service. Seat pitch tight. Really a boutique airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

Bangkok Airways customer review

(Brazil)

USM-BKK. Nice airplane food ok very good treatment at Ko Samui airport. However prices are quite expensive although it was a short flight there was no inflight entertainment.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Bangkok Airways customer review

(United Kingdom)

Bangkok-Koh Samui-Bangkok on ATR72. The prices are creeping up but these flights are always on time with a decent sandwich for a short flight friendly crew and USM airport is lovely. Nice lounges with free drinks and snacks at BKK and USM. Would highly recommend.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
8/10

Bangkok Airways customer review

(Australia)

BKK-RGN-BKK on A320. On departure we were bussed out to the plane - on return we docked at an airbridge but were still bussed to immigration. Flights were well under half full I wonder how long they can sustain 2 flights daily. Disappointed that my vegetarian meal preferences didn't come through but they had standby pot noodles which is more than most airlines can manage. Interesting that at Yangon duty free shopping is after customs.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Bangkok Airways customer review

(Australia)

Whilst claiming to be Asia's boutique airline might be a bit ambitious the service is quite reasonable. Flight was on time and comfortable enough - seat pitch not too tight. However the aircraft interior looked a bit tired the carpet was almost threadbare and the inflight entertainment system a joke. For the price they are reasonable - they are not cut price but cheaper than Thai and an acceptable level of service.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Bangkok Airways customer review

(Netherlands)

Great staff nice aircraft. Still using turbo props but those will be replaced within some years. A bit pricy to fly with them but it's worth to pay for it. Good connections. Nice food.
Seat TypeEconomy Class
no
10/10

Bangkok Airways customer review

(United Kingdom)

Bangkok to Koh Samui. Cheap fare but directed to lounge with free refreshments snacks and Internet. Onboard for a 55 minute flight there was plenty of food available. Great service and good leg room.
Seat TypeEconomy Class
no
9/10

Bangkok Airways customer review

(Poland)

BKK-CMX-BKK on A320 and TDX-BKK on ATR 72. Bangkok Airways provide you with lounge entrance even for economy passengers (internet access snacks drinks coffee) food served on board even on TDX flight. On the A320 drop down screens with short shows. Domestic fares best if flying from Suvarnabhumi airport - at the time only Nok Air from Don Muang had better fares. Flight attendants helpful and smiling.
Seat TypeEconomy Class
no
9/10

Bangkok Airways customer review

(United States)

Phnom Penh - BKK last week. The flight was on time seats were decently comfortable and staff were attentive. Additionally a full breakfast was served on what was only a 55 minute flight (better than what I've gotten used to in the US). I would recommend Bangkok Airways.
Seat TypeEconomy Class
no