Bangkok Airways

Bangkok to Samui business class. Separate check in and excellent lounge in Bangkok and priority boarding. Full menu and choice of soft drink or beer inbound and outbound. Separate check in and smaller but air conditioned lounge in Samui. What let the service down was the chaotic boarding in Samui. Business class passengers had to queue up at gates together with economy passengers only to be segregated onto transporters according to ticket class. This took ages and then all classes were moved to the aircraft together. To be a true business class service they need to call business class passengers first and get them on the way to the aircraft before they start to call the economy class passengers.

BKK-HKT return. Bangkok Air is a good inexpensive regional airline. I have flown them several times and like them due to their up front pricing-no bag fees etc. Economy class lounge at BKK a nice touch. Check-in and cabin service efficient. Quality of food could be better. They fly new aircraft for the most part. In general cheaper and less hassle than TG or Air Asia (which charges you for everything).

Bangkok-Chiang Mai everyone could use the lounge which was very fine A319 in perfect condition. Service onboard very good they served a sandwich juice and coffee/tea. Crew smiling and helpful.The 4 star status of Bangkok Airways is absolutely reasonable.

Bangkok - Siem Reap Bangkok - Phuket return on both legs. Service between BKK and Siem Reap is fantastic crew able to perform a full service on such a short flight. Everything runs smoothly and delivers a professional experience. The lounge is Bangkok is a definite plus for this airline. Aircraft seems to be in decent conditions. You can find cheaper flights I think but have not tested the quality of service of the competitors.

BKK-REP then REP-BKK-HKT. All flights on time in fairly new and clean aircraft. Pleasant staff who managed to feed the passengers and do two drink runs on such shorts flights. Expensive since they have a monopoly to Cambodia out of BKK but not a waste. Efficient and reliable airline.

BKK-USM-BKK. As PG and TG share this route between them they can dictate the relatively high prices. The lounge hardly provides a haven due to the fact that everyone on the flight has access and can become noisy and does not compensate for the overpriced flights. The equipment was clean however the crew on the flight to USM were a little indifferent. A small packaged snack is provided which is of poor quality and really not worth the trouble - particularly when it was virtually thrown into the lap of my wife. As competition is seemingly controlled I would prefer it if they charged a realistic price and got rid of all of the gimmicks.

BKK-USM-UTP. Good flight to Samui on time and in a clean new aircraft. I was delayed on arrival to BKK and had to change my flight which Bangkok Airways did without a problem and for only a minor charge. The return flight to U-Tapao in the small prop was again on time and hassle free. The only problems with Bangkok Airways are the food served onboard is pretty poor and they are slightly overpriced. Apart from that Bangkok Airways is a good airline.