Allegiant Air

There is a reason they only offer flights that no one else does. They have more hidden fees than any airline I have ever used by about triple. You pay outrageous bag fees fees to choose a seat fees for in-flight snacks fees for boarding passes fees for a carry on. Make sure you don't take full size luggage or anything but clothing or you will be over the weight limit. Overall flying with Allegiant was the worst flight experience of my life. No inflight entertainment or even the option to purchase it.

We just flew out of Niagara Falls. We are Canadian and saved a lot of money by driving the extra hour or so our only snag was an ice storm we had to drive through. Long story short we sat in the airport all night waiting for our flight to arrive from Sandford after they couldn't land because of poor weather conditions we were all shipped to a local hotel where we stayed at no charge. The next morning we were all given an $8 food voucher and a $100 credit. The airport was small the people were friendly especially the flight attendants to and from Sandford! I will definitely be flying with Allegiant Air again!

On March 5th we traveled to Las Vegas. Assigned separate seats even though we bought tickets together - not good. Accept credit card only to purchase items onboard - not good. On the way back from Las Vegas to McAllen we encountered weather problems and had to land in Laredo. We land in Laredo and were told we had to stay in Laredo overnight due to bad weather. Allegiant did not provide nor offered any assistance. If we wanted to drive back to McAllen it would be at our own expense.

We have flown with Allegiant before and found it not too bad. We recently flew to Sanford FL February 28 to March 10 and I have to say I will think long and hard before flying with them again. I can understand charging for seat changes if they put you at the back and you want to be at the front - but when you book as a couple and want to fly as a couple (husband and wife - same last names) and they don't even sit you together - I have issues. They put you all over the plane so you have to pay the extra fee to sit together. There was a vacant seat beside my husband on the flight. Also you have to pay for boarding passes now. I have to say the flights are not filled like they use to be and I can see why.

My sister-in-law flew back to Plattsburgh from Punta Gorda on Allegiant after a week-long visit. The first thing she said when she called after arriving in Plattsburgh was that the airplane was filthy. There were crumbs on her seat and the bathroom smelt awful and was dirty. A totally terrible experience especially after paying over $400 for her ticket and an additional $20 for a carryon that she was told was too big for the overhead. Never a problem on other airlines. They also had the nerve to charge her $5.00 for printing her boarding pass at the airport.

I booked a flight to Ft Lauderdale to visit family from Feb 23 to March. I only booked the flight due to lower costs and non stop flight. Sadly the service was not good. It took almost 2 hours to leave Syracuse airport. This was not due to any weather issues. Not sure what the reason was? Service on the flight was terrible and individuals were young and unprofessional. Return flight we waited at Ft Lauderdale for over 2 hours to have the flight cancelled due to inexperienced pilots wrong scheduling? What? They were rude and the pilots that were scheduled were rude as well. They were joking and laughing about incident. The gate employees told us to go to the ticket counter for a hotel voucher. However no rental food or shuttle vouchers! The refund for the cancel was $100 per ticket. We waited in line for an hour before anyone showed up.

Boarded the plane and were deplaned due to mechanical issues in Phoenix/Mesa. Over 4 hours to fly in a replacement plane from Vegas an hour or less flight. Purchased trip insurance for flexibility tried to call their Vegas customer service number 4 times left on hold for anywhere from 45 minutes to over an hour each time I tried never did get through. Yes they will try to nickle and dime you on everything and no more free parking at Gateway hub. Last time using Allegiant.

I could go on and on about late flights and horrible experiences with Allegiant Air. I have flown approx 6 times with them in the last 12 months and 10 out of 12 segments have been late. I understand a few mins but I'm usually talking 30 mins to 2 hrs. I'm sitting in Punta Gorda as I type this at 2.44 pm for a 3.05 departure the board says we are "on time" ( but it always does) however there isn't a plane anywhere in sight on the tarmac. All us passengers are sitting around telling stories of our past experiences with this 3rd world airline and we keep wondering why we do it. There comes a point when the $100-$200 savings isn't worth the savings when u waste an entire in sitting in an airport. Never Allegiant Air Southwest I'm coming back to you on my next trip in 4 weeks.

Mar 1 2015 Niagara Falls to Punta Gorda. Text received after arrival at airport (ie 1 hr in advance) that there was a 2 hr flight delay then a further delay and by 10.30 pm they cancelled the flight. No food offered (some pop but you had to go looking for it the certainly did not tell you). Did put us up in the Super 8 for the night. Flight rescheduled for 1.30 the next day got off the ground around 4.00. We had also prepaid for a car for the original time booked but lost a full day. Return flight March 5th also received notification of 3 hr delay after checking in at airport this flight was ultimately 4.5 hrs delayed - no reason given no food or beverages offered. I do not mind discount I understand prepaying for luggage etc (although not even free water onboard is inhumane) and am a frequent flyer but the service or lack thereof with this airline is beyond deplorable.

It is worth booking with Allegiant only if you book early for the best possible deal and do your homework. I did not do the former but was glad I did the latter (which if you're reading this you are also doing.) Pack light or the charges add up. Bring food and fill a beverage container after security or the charges add up. Print your boarding pass before heading to the airport yup more charges. Finally keep your expectations in check. This airline is a means from A to B not a 'travel experience' on which to build memories. There's no in-flight entertainment or free food. Best for relatively short trips that do not require frequent washroom use. Oh and contrary to many reviews here I found the crew to be attentive good-natured and even humorous.