Allegiant Air

After reading some reviews I was a little sceptical seeing how this was my first time using Allegiant Air. The plane departed from Knoxville TN on time and landed in Orlando on time. I looked up bag information online before the flight and there were no surprises as some reviews had mentioned. There were snacks on the plane for sale and the staff was courteous and helpful. The seats on the plane were comfortable as an economy airplane seat can be expected. This is the perfect airline for anyone traveling light or just looking for the best price. Will definitely plan to use Allegiant again in the future.

Leaving Cedar Rapids Iowa going to Las Vegas. Plane issues forced a change of planes and a two hour delay. Airline changed the gate number at the last minute. As we pushed back from the gate I got a text message that the flight was delayed 1 hour. Why did they bother boarding us if there was a problem? We are told that because temp was 90 degrees it was too hot for this type of plane to take off. This is a common condition in Las Vegas. Why on earth does this company even have this type of plane here if it isn't suitable? We were then told that we must remain on the plane 20 minutes. If the plane can't take off why were we still on it? We are then told we were waiting for paperwork. Another "plane delayed text". After 2 hours and 10 minutes we were unloaded while a different plane was prepared. We were boarded onto an identical aircraft then we were told that the plane could indeed take off. After 7.5 hours we were finally in Iowa.

I set out to fly on Allegiant Air because I thought it would be a good deal and time saving since my family lived in Northern Maine and I live in Florida. First off I'd like to say that when you add up everything extra you have to pay for on this flight you really aren't saving that much. The plane I flew on was old and uncomfortable none of the seats would recline at all and the seat I paid extra for didn't have extra legroom compared to other airlines normal seating so I can't imagine how little room you got on the rest of the plane. During the flight you have to pay even for water. On my way back my flight was delayed 3 hours which is not enough alone to really upset me but when asked what was going to happen if they couldn't find a replacement plane they informed us that we would have to wait till tomorrow and absolutely refused to try and put us on other airline's flights nor did they even say they were sorry. As far as I'm concerned paying a little more is worth it to know that I'll fly on an airline that will get me to where I need to go!

We are frequent flyers in the US as well as Europe. Last time we travelled with Allegiant was horrible. The staff was rude we needed water and they didn't offer us any they seated us separately even though we booked our tickets months before and they had many empty seats to seat us together but they refused to. They also try to charge everyone for even 1 extra pound of luggage weight and they make you actually take a shoe off your suitcase and place it in your hand luggage to make the weight exact. They also tried to charge us for our carry on a normal size carry on that we take on every airline and never had any issue. Staff on the ground and on the plane were so rude. We will never fly with them again.

I've been flying Allegiant for years now between Ft. Lauderdale and Knoxville TN. No delays in the last year so I'm pleased (lucky!). The trip last week was my first on the different plane and I just hate the new seats. Hard and too straight my back was so achy I couldn't wait to arrive. I don't suffer back pains so I know the seats were the culprit. It's bad enough that they're so narrow but now they're like a board. It's not a long flight but must they make the ride so unpleasant? Don't they know how to make seats a little more comfortable?

Flew from Honolulu Hawaii to Las Vegas last night on flight 1050 with 13 family members. Flight was delayed 5 hours due to maintenance. I understand things happen beyond the airlines control. After sitting in the airport for 5 hours we board and find out no complimentary anything - not even water. Again totally fine. But when I am paying full price for food and drinks and the flight attendant assisting is beyond disrespectful to not only me but other people on the flight making comments like "didn't the snack cart just come around?" to a guy who was in the bathroom and missed it. Was extremely disappointed in the customer service I thought they were just rude to me. When someone is paying for over priced food and drinks after sitting in the airport not knowing if we are even going to be able to fly today. At least show some customer service.

Round trip flight to Clearwater FL. Both flights delayed over 3 hours. There was no apology no offer of a free beverage. At the flight end we were asked to align our seat belts and pick up other peoples trash. With all their up charges and fees our trip would have quicker and less expensive with a major airline with 1 stop. Not worth the hassle.

The flight from Grand Rapids to St. Pete's was our first and our last with Allegiant. On our way down to Florida our flight was delayed 3 hours with no explanation other than "mechanical issues". When we arrived at our gate there were two cases of (warm) pop and one case of (warm) water. When we asked the gate agent when the incoming plane would be arriving he told us 30 minutes. Much to everybody's surprise there was a plane at the gate 5 minutes later. Upon boarding the plane our flight attendants showed their true colors and lack of professionalism of Allegiant Airline. They made light of the life preserver located under the seat in the event that "the flight turns into a cruise". That is not only an extremely unprofessional comment but it certainly did not sit well with an already anxious flyer. For our returning trip we arrived two hours ahead of our scheduled departure as instructed. When we attempted to check our bag we were kicked out of line along with everyone else on our flight because Allegiant could not "handle" us at that time. We waited another half hour before being allowed to re-enter the line to check our single bag. We hoped that was the worst we would have to deal with that day but sadly we were wrong. After boarding the aircraft we proceeded to sit on it for an hour and a half with no idea what was going on. Finally we were told that we would have answers within the next 5 minutes as to what the situation was and we didn't. We deboarded the plane and sat in the airport for an additional 2 hours. When I asked the gate agent what was going on I was told they didn't know and there was nobody that I could speak with to find out. I will never fly Allegiant again. Although they may appear to offer customers a deal the headache they inflict is not worth it. I strongly urge anyone considering to fly with them to reconsider.

We flew from Toledo OH to St Pete/Clearwater this past week. At both airports we were treated courteously and efficiently. We downloaded the Allegiant app and so downloaded our boarding passes for free and with no waste of paper. Perfect. Our flight was short so it didn't matter to us that the seats did not recline. In fact space was tight and reclining seats would have likely caused some conflict. The seats were comfortable but again I wasn't travelling far. We packed our own snacks (cheaper and much healthier) and brought our own drinks on board. No inflight entertainment but a small inconvenience given our cheap our flights were. Love that Allegiant flies into smaller airports as it makes the whole process easier. Very pleased overall and would book with them again.

My wife and I arrived two hours early to check in. Just before boarding time we were informed the flight was late. The flight was delayed three hours in good weather. After boarding and waiting to take off we accelerated down the run way and came to a screeching halt. The plane was not fit to fly and we were returned to the terminal. At this point it was mass confusion people were standing in lines with no instruction or guidance. We finally managed to get our luggage back but unable to contact Allegiant about anything else.