Allegiant Air

I have flown Allegiant for 5 years lately they have cheapened everything up cut out flights from the airport they used to serve charging for everything they can think of and in the last 6 months 3 out of 4 of my flights have been delayed several times one was 4 1/2 hours without so much as an I'm sorry! I will be using someone else from here on.

Our first time trying Allegiant and our last. The aircraft itself had to be older than me - and I'm 37. Then there were issues with the gate agents "miscounting" the number of individuals on the plane. They made several passes through the cabin and came up with a different number each time. Next comes the maintenance issues and delays. We were initially delayed because of maintenance issues on the aircraft. Something to do with the de- icing system and another to do with the fuel calculations? Which made no sense. We were initially delayed for an hour that turned to 1.5 hrs after we need to wait on updated flight documents to make its way back to the plane. The flight itself -- I've never been more tense on a flight than this one. I could go on about the nickel and diming - baggage fees (and then more of an up charge if you do it at the airport) baggage weight limits below industry standard fee to print a boarding pass charges for any drink or snack on the plane etc. I'm surprised we didn't need to swipe our credit card to use the restroom on the plane! We were traveling with 8 people in total not one of those 8 people will travel with this airline again.

To say that this is an economy airline does not really label the airline properly. This is amateur hour. I am sure that they have some terrific flight attendants. I sadly did not get to meet any of them. Be warned none of the seats in the plane recline. Like many airlines now they charge for bags. Unlike any airlines that I know they limit the weight to 40 lbs. not 50 lbs. If a bag is 41 lbs. they charge for a full extra bag (if you have a 41 lbs. bag it costs $100). They charge for water. Our flight was delayed because they had not calculated the fuel requirement correctly and had to send 4 flight attendants and 2 ground crew up and down the aisle again and again counting the passengers. Unlike any other airline I have used one is required to turn all electronic devices off. Airplane mode is not acceptable. Unlike any other airline that I have used no one is allowed to use any form of electronic device during take off and landings. While that was common place 10 years ago that has been proven to be unnecessary on every other airline. The planes are old and well worn. I had never used Allegiant before this past weekend and will never use them again. I did not save that much money to make it worth while. Extremely disappointed.

Flew from Allentown PA to St. Petersburg Int Airport Fla. on 1/31/2015 returned from St. Petersburg Fla to Allentown PA on 2/27/2015. Both flights going and returning were two hours late not a good thing! My wife and I were totally surprised how we were charged for everything from boarding passes to seats luggage food and beverage on the flights. The extra costs made flying with Allegiant not so cheap!

Indianapolis to New Orleans 2-12 flight #755 2-19 flight 754. I fly a lot. This is truly the worst airline I have flown with. The only plus is that it was not stop. Both flights were delayed. Minuscule personal items one per person. There is a fee for a carry on and the small dimensions must include the wheels handle zipper luggage tag and anything else protruding from it!

Feb 20 2015 from Punta Gorda Fl. to South Bend IN. I have emphysema and spinal stenosis and need a wheelchair to get through security and to the plane. I can walk certain distances but not as far as through airports and to planes. My friends drove me to the airport but had to get a wheelchair for me because they had no one to do it for me. Then they did not have anyone to push me through security and to the gate so my friend had to get a pass to push me through all that. At the gate an older man with a cane came over beside me and there were some wheelchairs sitting there so he got one to sit in and asked me if I knew why there was no help for us. Usually handicapped people are boarded first along with people with children and first class passengers. This did not happen with Allegiant Air. They boarded a long line of what seemed to be a lot of first class passengers and I don't know who else before the actually asked the older gentlemen if we needed help to the plane. They finally pushed us to the plane. My assigned seat was in the second row so I don't know where the so-called first class people were sitting. The biggest insult came after landing in South Bend IN. They announced that people waiting for wheelchairs were to remain on the plane until all other passengers were gone. I was surprised to see several wheelchairs sitting just outside the plane door but no people to push them. Finally someone came and pushed me into the airport. Another point against Allegiant Air is when I tried to print my boarding pass it wouldn't let me. This is usually because I have to carry a POC (oxygen concentrator) to use on board. I printed the page telling me this because they charge $5.00 if your boarding pass has to be printed at the airport. Foolishly I thought since I showed them I couldn't print my boarding pass they wouldn't charge me $5.00 but they did without telling me. It just showed up on my credit card. The two women at the ticket counter were unfriendly and at times downright rude. The attitude was this is the way it is so take it or leave it. It is not an airline I will ever fly again.

Planes going and leaving were delayed because of issues with their planes. The fleet is very old had no inflight entertainment offered nothing to guest without requiring money and the experience left an overall bad taste in your mouth. If you fly with them download and register boarding passes and luggage early or you'll pay dearly for it. I won't fly with them again. Welcome to Indianapolis.

February 20/15. Just returned home from a RT flight and package from Niagara to Fort Myers. I had read a lot of reviews regarding this airlines. It made me nervous. But our experience was great. If you do your homework before hand you won't be surprised with a lot of extras and confusion. I would definitely fly this airline again. They were slightly late returning home (20 min). This was it unusual for any other airlines we have flown. The luggage arrived on the carousel quickly and without incident. The check in at Niagara was quick and easy. The same couldn't be said about Punta Gourda. We were there in plenty of time but soon became fearful of missing our flight. We didn't but it was close. Both check-in and security were backed up severely. The staff on the plane were great. There was a medical emergency on the plane and they handled it well and kept their cool. All in all the whole experience was every bit as good as any Air Canada flight I've been on. Only complaint would be that they charge for water. Took my own on the returning flight!

We flew Cedar Rapids IA. to Mesa AZ. Flight was only 15 min. late. Seating very cramped and uncomfortable. No problems with personnel.. We had to change reservations. Went online and were given a number to call. Waited 45 min. to get to talk to anyone. No problem once we got through. We had to cancel our return trip. Again waited 45 minutes to talk to anyone. We cancelled two months before scheduled flight and was told we could only receive a voucher for another flight. The voucher was good for 12 months but they dated it from Aug. 2014 . The flight was for April 2015. This made the voucher useless to us. All in all the lower fare was not worth the hassle.

We flew from Youngstown Ohio to Punta Gorda Florida and back a week later. While the flight down was delayed about 1.5 hours they did text me to inform me of the delay. I was very pleased that on the return flight I was able to gate check a guitar I bought in Florida. They loaded it last from the jetway and it arrived unharmed. Musicians often struggle with instruments so I applaud Alligiant for making it easy for me. Plus both flights were smooth and uneventful. Will complain that the seats do not have the pocket that most airline seats have to store stuff and Allegiant charges for everything they possibly can. Most airlines charge for seats bags etc but Allegiant takes it to a high art. I will fly them again for the convenience.