Allegiant Air

Flight was supposed to leave at 3.38. Flight was delayed by two hours. When they finally decided to give us information they said we would board in five minutes. 30 minutes later still nothing. After an hour they told us the flight was delayed even longer due to mechanical issues. After waiting they decided to cancelled the flight until the next morning. All we were given was an eight dollar voucher for food. Steer away from Allegiant.

Our flight out of Pittsburgh was delayed due to a mechanical problem with the aircraft. The gate agents tried their very best to keep everyone informed. It was a very long delay, we were scheduled to leave early morning and never departed until very late evening. They eventually re-routed another plane to Pittsburgh to fly us to Jacksonville. Delays and mechanic problems can happen, I wouldn't want to fly on a questionable aircraft. I believe Allegiant did all that they could do, things just happen. We were given water and snacks at the gate while we all waited and thank goodness for the great nearby bars/restaurants in the airport. Allegiant is a low cost budget carrier, so, you get want you pay for. A no frills airline. How can you complain even with the long delay, (mechanical problems and weather) do happen, the airlines doesn't have control over those things. For the cost of the flights, even with the carry on and boarding fees you can't beat their prices. You need to understand, that Allegiant does not have co-shares with the major airlines so they cannot put you on another flight with another airline, so you are stuck and have to wait for them to fix the problem. I'm sure they don't want unhappy customers any more than we want to be unhappy customers. I say give them a try, do plan extra time and remember, you are flying for a very low fare, decide if paying triple on a major airlines for the same flight is worth it. Our return flight was on time and very pleasant.

After a 2 hour delay in leaving Las Vegas we arrived in Indianapolis for a change of planes to Orlando. After 3 hours of poor communication from Allegiant staff, we were finally told that there was a problem with lavatory hot water issues and computer problems that we had expirenced earlier in Las Vegas. The no refund exchange policy of this airline has caused us nothing but grief from these people. What appeared to be an economical trip turned into anything but. I can't understand how they can continue to get away with the shoddy business practices without any recourse. We are finished doing business with Allegiant and will never ride them again.

I fly Allegiant Air a lot to see my family in Florida. I can justify some of what they do, no free pop or snacks, charging for seats, checked bags. But what I can't understand is the level that they take their fees to. $5 for a boarding pass? $30 for a carry on? This airline forgot what brought them: Good service and inexpensive prices. I will continue to fly them because they are the cheepest and the flight is non-stop. You get what you pay for.

I just returned August 3, 2015 on Allegiant Air where I experienced a 22 hour delay due to mechanical issues. Our flight was supposed to leave Kalispell at 9pm on Sunday, August 2nd. We were told that the plane was delayed so we sat in the airport and waited. We were finally told after 2 hours that the flight was cancelled and we would have to get a hotel for the night. We were instructed to come back to the airport in the morning. This was a joke because they had to fly in the part they needed to fix the plane. We finally arrived at our hotel at 1 am and then returned to the airport at 8 am. We had to wait for Allegiant staff to arrive at the airport. By 11 am we were informed that the flight was again delayed until 6 pm. The staff were unapologetic about the entire situation. We finally departed at 7pm, 22 hours after our original departure time.

(I previously reviewed Allegiant regarding my flight to MB, 7/25/15.) My flight home was scheduled 11.33am, Sat 8/1. Arrived at the airport and received a text that the flight was delayed until 12.03, then 12.33. Flight was finally boarded very late and it was extremely hot onboard, no AC. The flight attendants made some normal announcements, pilot says there is choppy air over NC, then plane shuts down. This happens 3-4x over the next hour. After over an hour, we are deplaned and told to stay at the gate and wait for an announcement as to when the plane would be fixed. Several times the employee makes an announcement that "we will know something soon". Finally they make the announcement that the flight is cancelled. They were rescheduling us for Sun 8/2, at a time to be later determined. Watch your email is all we were told. This is a Saturday night in Myrtle Beach, no hotels to be found, I was traveling with my mother and teenage daughter. There was no help with hotels. We had to find transportation, get a room, necessity toiletries, dinner etc. Only to find out that we were not scheduled to fly out again until 7.05pm Sun 8/2. This was a 32 hour delay. Such a frustrating experience.

On Saturday August 1, 2015 my 1.28 pm flight was delayed to 2.31, then delayed to 3.02, then delayed to 4.28. When a plane was finally available it could not accommodate all the passengers. They asked for volunteers to give up their seats which I did. Getting my luggage retuned was a challenging 70 minute wait. I believe the flight finally took off around 6 pm. The next day, the same flight was scheduled for departure at 5.27 pm. It was delayed to 6.29, then delayed to 8pm, then delayed to 8.55. Departure finally occurred approximately 10.15 pm.

We flew Allegiant and they left us stranded after midnight in Ontario CA. I was traveling with my 10 year old son and 18 month old daughter. This was after they delayed our flight, flew us around LAX for a while then landed in Ontario to refuel and left us sitting on the tarmac for over 3 hours. No apologies, no trying to make things better. You will need to email someone for help. Allegiant's pricing is deceiving by the time you add in all the baggage, boarding pass fees etc.. They have been less than helpful and offered little to no assistance or information.

It is now very obvious why Allegiant's pricing is so economical. I guess as with everything else in life you get what you pay for. Apparently they do not know how to schedule their pilots efficiently and therefore have to cancel flights when they don't have a pilot for the flight that you paid for. To make matters worse, they cannot tell you when your flight will be. So now we are stranded in Raleigh, North Carolina waiting for either a phone call or text message to let us know when our flight will be. They refused to offer any assistance for hotels for the night and say they do not do that despite the fact that this is an Allegiant problem, not mine. They have been less than helpful and offered little to no assistance or information as to when and how I will be getting home from my vacation. So we will continue to sit and wait on Allegiant to figure out what they're going to do to get us home and until then we're stranded in Raleigh.

Flight and rental car were both booked through Allegiant. The flight from Cincinnati was delayed due to someone inadvertently deploying an emergency shoot. It took over 6 hours to get the plane fixed with no options for alternative flights. The pilot gave out erroneous information about the situation during the delay. We were assured once we got to our destination that the rental car agency would be monitoring the flight and someone would be available to assist. Upon arrival no one was at the counter and the security guard said no one was ever available off hours no matter what the airline or rental car agency (Alamo) said. No Allegiant representatives were available or could be reached by phone. I tried Allegiant in an attempt to save a little money but by the time they add a fee for practically everything you end up paying the same price as other major airline for worse service and horribly uncomfortable seats.