Allegiant Air

✅ Verified Review | Fresno to Las Vegas. Allegiant delayed the flight twice and left at least two passengers I'm aware of at security because no one was at the check in desk for them to get boarding passes. I barely made it on the flight despite that issue only because I had my boarding pass downloaded on the app already. No one was there to check my bag and they refused to send anyone out to the desk to help those two people, one of which came right after me. Allegiant has a reputation for being late, yet they wouldn't help passengers who were a measly 5 min late after they'd delayed the flight twice by 3 hours. They don't even offer water complimentary on their flights anymore. I've flown Allegiant several times and the stress you have to put up with, outrageous costs for carry on bags, seat selection, etc. never seems worth the money.

Clearwater to Niagara Falls. I paid an additional fee so that I could sit next to a window as I am claustrophobic. The aircraft was changed to a smaller size at the last minute therefore rearranging the seating plan. I was switched to a middle seat (with a lap child), and despite my begging and pleading they did not give me a window seat. I paid for it! I never got my money back. The seats don't recline, aircraft was visibly dirty and messy. They have delays and cancellations because of mechanical issues.

Bismarck to Las Vegas. The key to using Allegiant is to be realistic in your expectations. It is a budget airline that uses business tactics different than the major carriers to stay profitable. That means, older aircraft, younger crews, and gotcha games. If you can accept that and live with some minor first-world inconveniences, the cheap tickets are well worth it, especially for families like ours. Our flights were on time and comfortable. The crew wasn't overly friendly, but professional nonetheless. My only complaint is their iPhone App for boarding tickets. Though it is a good concept, the app caused my phone to freeze up right at the TSA checkpoint. Quite embarrassing. Overall we will use again without question.

Allegiant Air flight from Rochester to Sanford was fine and normal. However, the flight from Sanford to Rochester was horrible. Allegiant canceled the flight 45 minutes before take off because the flight crew hadn't arrived. Waited 2 hr's in line to see what they were going to do. Airport employees, not Allegiant employees, gave us a hotel voucher and an $8 voucher for airport food for 1 meal. No shuttle to the hotel, after we were told there would be. Had to split and pay $40 for a cab ride. Will never do business with them again.

✅ Verified Review | Las Vegas to Minot. Was an excellent flight from start to finish. On time, actually slightly early, crew and staff we dealt with from baggage to flight crews were all very friendly. Flight went smoothly, had enough leg room and I'm 6'2". Bags weighed in at what I prechecked them at. As far as any extra charges for seating and luggage, etc. we knew what we were paying for as we actually read and selected what we wanted beforehand. We brought our own snacks and water bottles. Still way cheaper than any other airline option and was the only airline to offer a direct flight. Plane was older but in the end was all good!

Flew Allegiant Air from Las Vegas to Billings, MT. I will never give them another cent of my money, I have flown them four times now and not once have I had a flight without issues. Flight was supposed to leave at 08.11, yet here I sit again due to their faulty aircraft. Save your money, I will spend a few bucks more and take a trusted airline next time.

Flew from Des Moines, IA to Las Vegas, NV. Allegiant looks like they are an inexpensive airline but they really buckle and dime you every chance they get. Charges for luggage are outrageous and there is no complementary food or beverages. The stewardess were all very nice but the pilot was not informative while inflight (giving updates on where we were or how far away from our destination). We sat on the plane for an hour and 20 minutes before even taking off. Their customer service options are basically non-existent when it comes to lost items on the plane. We left a small clutch behind on our flight home and tried to notify them right away but no one at the counter seemed to care. On my next vacation I will take my business elsewhere.

Having flown Allegiant Air from the start of the Chattanooga/Sanford flight I must say the last two trips have been the most horrible I have had. My flight to Sanford was due to take off at 2:04. We took off at 8:20. We were not offered any explanation for the delay to begin with and then it was delay for mechanical. No problem it happens, but the gentleman was suppose to be there within 30 minutes, took 2 hours. Then he could not make the repair, so we were told they were bringing another plane from St. Pete. . We were told we would be getting a voucher for future flight. Never happened. They were a good airline when they started, but the last 3 flights have been nothing but bad.

In my opinion everything that happened with our Allegiant trip could have been mitigated with good customer service but unfortunately Allegiant's customer service is the worst. The departure was delayed 2 hours (this happens with all airlines, we can deal with that). Upon arrival in FLL only 2 of our 3 bags arrived no Allegiant personnel (in baggage or ticket area) at the airport anywhere - none! There was a sign with a phone number on it at the ticket counter (30 minute call waits to get through, was disconnected twice). Bag was finally located in SAV and was shipped to our driving destination 3 days later. We were notified at 7:30 at night that our morning flight the next day was cancelled. After a 1.5 hour call wait time call we were told there were no flight options on their airline or any other one and that we would have to fly out the next morning. No hotel or meal vouchers were offered. I will never subject myself or my family to that kind of stress and inconvenience ever again!

Punta Gorda, Florida to Asheville, N.C. I have never had any issues with Allegiant until I currently added Trip Flex for my daughters ticket. When I needed to change my flight because of my mother n laws memorial service was changed. I called and rescheduled the flight and added trip flex to that ticket as well. When I got my receipt for my ticket, I realized, they charged me for changing my flight. When I inquired, I got a copy of the policy which said that you could change 1 hour before departure. Had I known they meant you couldn't change it until one hour before your flight, I wouldn't have purchased the Trip Flex. Obviously that is not a deal. They are making money off of people, not helping the customer which you would think they are providing protection in case of emergency. Don't buy Trip Flex. It is a rip off.