Allegiant Air

✅ Verified Review | Indianapolis to Ft Lauderdale. I have been flying Allegiant for 10 years and have been on about 100 of their flights. I have airways looked past the constant delays and maintenance issues with their aircraft's because the price was so low. However, this will be my last time flying with Allegiant. I was just charged $50 at the gate for a carry on bag. This is for the same little backpack that fits under the seat with plenty of room that I have taken on every single flight with them. I have never been charged for it. If an airline is going to have different policies at different airports they need to notify customers of that. The people sitting next to me have larger bags by their feet and were not charged. I've witnessed Allegiant employees being rude before and the unprofessionalism of some of the flight attendants is unbelievable. But the way I was just treated in Indianapolis is unacceptable. I'm actually relieved that I now have a reason to never give this company another $1 of my money.

✅ Verified Review | Fort Walton Beach to Cleveland return, which apparently is only a seasonal route. The airline offers a no-frills service. When you buy your ticket you get a seat at a very reasonable fee. If you need more space you have the option to buy more at that time for a fee. If you decide later to bring more luggage, that decision will cost you a few dollars more. When you purchase your ticket, the airline will assign a seat at check in. If you need to have a specific seat, you can purchase that seat for a fee. The airline boards in about 6 or 7 zones, based on seat assignments. If you are the kind of person who likes to get on early, you can pay for that as well. Lastly, tickets are non refundable, and allow for no changes. So, if you think there is a pretty chance you will need to change you ticket, you had better buy the option to change it for a small fee. The planes I flew were A320s, which seat about 177, no seat back pockets and seats are fixed in place and do not recline. You get no free snacks or beverages, you can use major credit card to purchase snacks and beverages. So that is Allegiant Air in a nutshell. If you can deal with that, it is a great value. My flights were on time, actually one arrived early, and the staff was polite and professional. The airline starts boarding about 45 minutes before scheduled departure, so arrive early; because they do close the door 15 minutes before departure and you ain't getting on. I would fly Allegiant again, and recommend them.

✅ Verified Review | We paid $89 to fly with Allegiant Air from Las Vegas to El Paso TX. Our expectations were "you get what you paid for" but actually it was far better than we expected. Our flight was supposed to be departing at 7am, it was 7.40am when we departed but it wasn't the airlines fault and they kept us informed about the situation. We arrived at the airport at 6.15am, the employees were friendly and when we told them our flight was at 7am they sent us to the front of the line. When checking the bags they were supposed to weigh 40 lbs and we ended up with 42 lbs, they didnt charge us any extra fee. It was a really good experience and we will fly with them again.

✅ Verified Review | Worst airline ever. I booked my confirmed ticket to Vegas with my mom and my boyfriend from 27th to 29th June return. And the airline cancelled the the return flight and we all 3 got stuck. And they didn't even have the courtesy to call us or anything. They just sent an email that your flight has been cancelled sorry. We had work the next day and we got to know about our flight cancellations a night before our flight. We all had to call in sick at our work and lost so much money. On top of that they had no other flight that day and not even the next day from Vegas. I mean they had no flight until 2nd of July (no flight for next 4 days). We felt like we are stuck here forever. We made a huge mistake by booking this airline. They gave us $150 compensation when we book flight from them next time. I mean this is not what we want. And I called their customer service the lady was so rude on the phone, I asked her to book another flight for us as it's not our fault that your airline doesn't have flight for next 4 days. She said sorry I can't do anything, you have to book it yourself. And the flight from same day was so expensive that we couldn't afford it (it's was more than 1500 dollars for 3 of us). We were so stressed out and our trip turned into a worst nightmare because of this airline. Then I called this airline customer service again and asked her which one is the closest city where we can take flight for next day. Then she told me there's one flight from Mesa, Arizona next day in the evening. So we told her to book that as we had no other option. We paid for hotels for one more day which cost us $450 dollars because we booked it on spot same day and then we booked a car which was $580 dollars plus fuel that costed us $100 dollars. My boyfriend drove us from Vegas to Mesa-Phoenix airport which was 5 hour drive. It was so stressful and depressing experience for us. We had to go through a lot on this trip. Even we reached Bellingham at 9pm, it took us another 3 hours to reach home as there was huge lineup at the border. Please be aware before you book flight from this airline. We had the worst and stressful experience. We will never book from this airline again.

✅ Verified Review | I was very disappointed at Allegiant and Austin-Bergstrom Airport after taking flight 1337 from Austin to Cincinnati Sunday night. There was no mention by Allegiant, warning passengers that the airline was now flying out of the 'South Terminal'. The terminal was a long drive from the main terminal, and anyone not arriving in plenty of time could have easily missed the shuttle from the main terminal to the 'south 40' where Allegiant now departs and arrives. This terminal is primitive at best. There are no jetways; you walk out on the tarmac to the aircraft, then climb a long set of incline ramps to get into the plane. Not fun in Texas 90-100 degree heat; I can only imagine what that would be like in a rainstorm! Any passenger flying Allegiant out of Austin should be warned in advance via your website, email or text message that the airline is now using a remote terminal with very limited facilities. I have taken three flights on Allegiant. On all three flights, the seats do not recline. They barely have padding. Allegiant should warn their potential passengers that their aircraft lack even the most minimum comforts. There is no free beverage service; not even a glass of water. There is no WiFi, or any type of entertainment. Bring a pillow and blanket if you need one, and be ready to sit in the same position for the duration of your flight. The only thing this airline has going for it is price.

✅ Verified Review | Another Friday night ruined by Allegiant Air. At 7am I got a text saying my flight from Chattanooga to Tampa was delayed from 4.45 until 5.54. I arrived at the airport at 5, only to get a text from Allegiant saying it was delayed until 8.30pm. Nevermind the plans I had at my destination, this happens every time. I will never fly with Allegiant ever again.

✅ Verified Review | I advise anyone who is thinking about traveling with Allegiant to spend the extra $40 to get on a flight with a competing airline. Our flight from Vegas to Reno was delayed 5 hours eith no estimated time of arrival, there are no gate agents to be found at the podiums to ask questions, communication with the passengers is poor. After being delayed and boarding the plane we had to wait another hour sitting on the plane while they looked at a maintenance issue unfortunately we had to get off and the flight was canceled, the airline offered a hotel for the night but did not provide transportation to the hotel. The voucher was an $8 meal ticket that could only be used at the airport but unfortunately it was 10pm at night and all of the restaurants in the airport had closed. Although it's not the staff's fault the flight was delayed they handled the situation poorly. Gate agents are nowhere to be found and do not inform customers on the situation. Please please do not travel with Allegiant, the crew and staff are very unprofessional and the planes are always have maintenance issues.

✅ Verified Review | Flew from Fresno to Las Vegas and we were delayed over two hours due to a computer reset, they said (but not until we boarded was this explained) and then had to get someone to sign off on it and go through all the check points. Some people had to rebook flights as they were connecting out of Vegas and were missing those connections. Well, we figured this could happen to any airline. However, on the way back the exact same thing happened! That was preceded by an announced gate change from Gate B-6 to Gate A-16, except there is no gate A-16 and we were left to scramble with other passengers trying to figure out where in the heck we were supposed to be, although our electronic boarding passes did eventually get properly updated. That was the third gate change they announced for different flights in the three hours we waited. I've never experienced that with any other airline. When it was time to board, the loud speaker did not work so those of us who paid for priority boarding heard nothing unless you were standing next to the guy speaking. And boarding was a full hour before the flight was supposed to be able to take off. Without word-of-mouth few priority boarders would have made it. But there was no rush because we were delayed once again due to "computer malfunction" and another reinspection checklist. We sat on the tarmac for an hour and 40 minutes. Once the plane started it was very slow getting moving, we lost the A/C - 110 in Vegas! - and the exhaust smell was overwhelming because they left the doors open too long. The upshot was the crew was very pleasant to us but they looked harried and exhausted themselves. I'm sure they must be sick of this as I now know delays are normal with Allegiant. The low price that drew us in was anything but after all the added fees. Our $100 tickets each were $260 each when all was said and done. We won't be flying Allegiant again. There is much that needs to be fixed at Allegiant.

✅ Verified Review | I was apprehensive to begin with to fly Allegiant from Lexington to Myrtle Beach because of all the mixed reviews, but my family and I took a chance. While in line to check our bags, I received a text saying the flight would be delayed until 3:35 (was scheduled to leave at 1:09). I was not surprised, as I had been warned that that were notorious for delays. However, after getting through the gate, we received text after text delaying the flight for another hour and a half. There were problems with the engine from a return flight - supposedly from a bird getting sucked into it. Long story short, we finally boarded our plane around 6pm. As we got on the plane, the lights were flickering and it smelled strongly of gas. They seated us all and within about 15 minutes, had everyone get back off the plane due to auxiliary power issues. When we got back inside, we had to wait another couple of hours for maintenance to arrive, and thank goodness the problem was fixed and we finally made it to Myrtle Beach after being at the airport all day, 7 hours after scheduled flight time. I will say though, once we were in the air, there were no problems. The return flight was on schedule with no problems. I will not fly Allegiant again. We missed the first day of our beach vacation sitting at the airport all day. We did each get a $50 voucher to Allegiant for all the troubles, but no thanks. Will not use them again.

✅ Verified Review | As we were about to depart Punta Gorda to Columbus with all passengers in their seats for 45 min, we're told there's a "maintenance issue" that has been addressed but needs signed off on to "keep the FAA happy". Being told the same message 3 times, we're finally told to leave the plane because the issue was worse than expected. The pilot said that they'd do something to get us home today, and after another 30 min wait we're told that there will be a "special plane" sent to get us first thing in the morning. No offers for any alternative. Everyone was angry, as expected, and when asked when asked what accommodations will be, their customer service shrugged their shoulders and said we could "go find a hotel or wait it out". No offer for hotel vouchers, meal vouchers, or rental cars. I found a flight 3 hours later out of an airport 40 miles away on a competing airline and was laughed at when asking them to get me a ticket. I am going to have a serious issue now not being able to get to my office tomorrow. I've just been updated that the 6am "special flight" is now pushed to 1:15. Their best offer was $100 on their terrible airline for my next trip with them. I declined.