AirAsia X

STN-KUL-PER-BKK-KUL-STN A340 and A330. Excellent low prices if you book really early. Kuala Lumpur Low cost Terminal quick and easy not that bad. Flights virtually on time plenty of legroom surprisingly food onboard to buy really cheap. Cabin Crew were pleasant enough although seemed to lack social skills and not enough smiles. I would use them again although the first airline to let passengers use toilets during turbulence and seat belt signs are on!

Good experience on new A330. Booked premium class which offers a lie-flat seat. Perfect for sleeping on my 6hr flight from Beijing (Tianjin) to Kuala Lumpur. Good value for money! Meals were goo and I don't mind paying for it since everything was clearly mentioned at the time of booking.

STN to KUL and then KUL to BOM both in premium. I am really impressed with Air Asia X. Flight from Stansted was slightly late leaving but made up time and arrived virtually on time. Slept soundly for 6 hours! (I hardly ever manage to sleep on planes!). FAs were very attentive and professional and the process at the LCCT in KL was great - out within 15 minutes of landing. KUL to BOM just as good left and arrived promptly service great and seats comfortable. AirAsia X is my preferred option when travelling to Asia.

Gold Coast-KL KL-Melbourne. Booked Hot seats in economy which was well worth it. Prebooked meals which were okay (typical airline meals). Service was as good as any other airline. Flights all on time. Would be good to be able to prebook the entertainment & get the arrival cards for KL on flight (no longer giving out). No hesitation in travelling with AirAsiaX in the future.

PER-KUL. Premium cabin quite nice and far superior to economy. Only 2 rows of 6 seats at the front of the cabin. Seats quite comfy. Food nice and a very pleasant flight experience all told.

Gold Coast-KL-Stansted. We had Premium seats on all legs apart from the first from Gold Coast. All flights on time seats the old business class cloth seats (they were fine) everything else same. Pre pay meal pay drinks etc. We have made about half a dozen trips and have found the airline to be most reliable.

Premium class from Melbourne to KL. Picked seating before leaving. Well manned check in and at Premium no queue to check in. Early arrival at the LCCT terminal - you have to walk about 100m from the plane. Straight through customs and then the seemingly endless drive to KL. Premium seat top notch. Meal basic but good - its served early in the flight with a bottle of water so you may want another seven hours later - if so it costs little. Good crew limited services as promised. Comfy seat and a good sleep en route.

KUL-STN-KUL and found the new Premium seats to be a bit of a disappointment. They are described as full flat bed but in fact they are still inclined at an angle so they're not horizontal which is what I had assumed from the name. A few of the seats at the rear of the old-style Premium class cabin seemed to have less of an incline than the new ones.

Perth-Kuala Lumpur. Cabin crew friendly food was buy-on-board. We arrived 20 minutes late in KL and missed our connecting flight to Penang. Took a while to get another flight to Penang but eventually consulted with our travel agent and got the next flight. Air Asia staff were considerate. Kuala Lumpur-Penang nice flight and enjoyable.

STN-KUL-LGK return. They do what they say in the tin and nothing more. Trek out to STN was a pain. The check in was okay although why online check in isn't allowed on the STN-KUL legs I don't know. As I was travelling with carry-on luggage only this would have avoided the need to queue up. Onboard economy class seat was very narrow and didn't have much recline - I probably shouldn't complain as it's a low-cost carrier. However the price for my ticket was not much less than flying with Thai via LHR which would have been a lot more convenient & comfortable. The return journey was on time mostly although again there was no possibility of online check in which meant that I was queuing at the LCCT terminal in KUL for a good hour. I noticed that the flight to MEL was being served by one check-in desk only! The resulting queue was almost out of the building! Overall an okay airline but only worth it when you can get one of their deal prices.