KUL-MEL Pre-booked exit row 15 for a fee. First impressions were good. My seat had ample legroom. However the flight deteriorated and got tedious. Cabin crew were unprofessional could hear them talking in the galley with their crew curtain shut. They disappeared partially in the flight and recline was non-existing only glide. I also found the XCite touchscreen irritating. Online chat feature had a glitch that kept jumping the messages back to the top and touchscreen sensitivity was very inferior. Overall Air Asia provides value for their cheap flights and would recommend it only if fare is cheap.