Air Serbia

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 303 reviews
5/10
3 star Skytrax Rating
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9/10

Air Serbia customer review

(Serbia)

AMS-BEG. In October I flew from Belgrade to Amsterdam and back. I really enjoyed my flight. Food was excellent really rare are companies that offer you a menu in economy class on short-haul flight which was the case with Air Serbia. In menu was appetizer main course dessert and wide choice of drinks beginning with all types of juices to various types of wine and whiskey. Also you can choose the main course. The plane was Airbus A319 seats were comfortable and stuff very friendly and kind. I'd fly with Air Serbia again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Serbia customer review

(France)

CDG-ATH-SKG-CDG round trip. What a lovely airline! All flights with very comfortable seat. Cabin crews were very professional and were always present. At CDG our flight was delayed. The purser was very helpful and gave us all information and we didn't miss the connecting flight. air Serbia offers a very good product. Good food good choice of drinks - excellent value for money.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Serbia customer review

(Montenegro)

I flew from Podgorica Montenegro to Belgrade and than Belgrade to Banja Luka. Even though they were ATR 72 airplanes (rather modest in size) I have to say that I had an extremely pleasant experience. Those ATRs looked very good renewed clean warm and pleasant. Flights were on time and according to the schedule staff were extremely polite and helpful. They looked (at least to me) new and with a lot of energy and enthusiasm. There was a meal served (these are 50 minutes flights i.e. rather short) with beverages and that was very refreshing. Excellent and I would recommend them.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Air Serbia customer review

(United Kingdom)

An absolute surprise! I flew from Belgrade to London on a Sunday morning and was expecting something pretty awful Instead I would rate it as the best European flight I have taken in the past year! Maybe it has something to do with Air Serbia's link up with Etihad but in any case the staff were pleasant I was offered a choice of hot main meal in economy there was plenty of leg room and the flight left and arrived on time. Couldn't ask for more!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Serbia customer review

(United Arab Emirates)

Flew BEG-WAW and BEG-AUH. Both flights excellent service crew very professional and polite food excellent interior of the plane fresh and new big improvement! Probably the best service at the moment amongst European carriers.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Serbia customer review

(Serbia)

BEG-IST (August 2014) - Boarding at Belgrade airport was on time flight was on time (operated with new Airbus A320) very comfortable for this short relation and I must say nice cabin crew members. Food is basic but still this is a very short flight to expecting more than sandwich cookies and coffee. When we arrived at Istanbul (Ataturk) airport all luggage was there. I can recommend Air Serbia for a flight to Istanbul.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Air Serbia customer review

(Serbia)

BEG-ARN-BEG. Like flying with two different companies. On the first flight to Stockholm it felt like Fawlty Towers on a plane and the purser played the fictional character Manuel. If he could get something wrong he did. The aperitif and nuts came with the main meal “because it is more convenient”. Announcements made on board not understandable because of the poor English spoken in a very fast way. Even though the incompetence of the purser was kind of entertaining from occasionally the whole experience was a disappointment. However things could not have been better than the return flight to Belgrade. Excellent purser and staff who made everything right and could not be more accommodating. Thumbs up! Strangely enough though no champagne offered before takeoff but has to be asked for. Food tasteful but the main dishes slightly dry.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Serbia customer review

(Belgium)

First time I flew with Air Serbia from Brussels to Athens via Belgrade. Both flights departed late. But the service in Business Class was amazing. The best business class flight in EU-EU flights for sure. There were only 8 business class seats and on the first flight I was alone so the flight attendant was all mine.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Air Serbia customer review

(Czech Republic)

PRG-BEG BEG-VIE - operated by older ATR planes little bit noisy but ok BEG-LCA IST-BEG - operated by Airbus airplanes - new comfortable. During 3 flights snack served (sandwich cookie small bottle of water + another drink - very enough for such short flights) to LCA meal served (salad meal dessert). One hour delay to LCA (30mins to solve the problem that 2 passengers had same seat on their boarding card) the other flights on time. On way from IST to VIE we had about 1 hour to change in Belgrade it was enough even for our luggage so don't worry. For money they asked for all tickets they offered more than I expected. I would fly with Air Serbia again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Air Serbia customer review

(Serbia)

BEG-ATH JU512 A320. Very professional staff food is ok. We landed on time. I was pleased and will fly Air Serbia from now on.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes