Air Serbia

JU415 JU826 JU827 JU410. Will never fly with Air Serbia again. Service bad late planes. Me and my wife traveled to Beirut from Stockholm we landed in Belgrade and had delays both ways - we had time between the planes - 45 min. First trip to Beirut was delayed 3 hours second trip back to Stockholm was late to Belgrade so we had to run to the plane and then we just sat there for 50 mins until the plane took off. I asked 3 times if our luggage was coming with us I got the same answer - we don't know. When we landed it was as I suspected our luggage didn't follow with us. It took us an additional 2 hours to fix everything before we could go home.

I booked Air Serbia for a flight from VIE to ATH via BEG and enjoyed a comfortable stay onboard. The aircraft's were clean and the seats seemed to be quite new. The catering-concept with paper bags filled with a sandwich a cookie and a bottle of water was very good as you already had something to drink and did not have to wait for the drinks that were served afterwards. All in all it was a good decision to book Air Serbia I would only wish for an online-check-in-service next time.

Agree with punctuality issues: On August 18th we were flying BEG - BRU - New York. There were 52 passengers who had a flight to New York JFK to catch. The airline should know this. Air Serbia decided to wait for a few transit passengers and their baggage risking the flights to New York for the 52 of us thus causing the 52 passengers not making their flight to New York. Other than that: food is the best: nowhere else will you get a cooked meal for a 2 hours flight and it was delicious!

Flew LHR-BEG-LHR. Significant improvement from JAT in terms of on board experience especially aesthetic. A319 interior appearance in terms of seat colour lighting and cleanliness on par if not better than the likes of Lufthansa BA Air France. Plane took off on-time on both legs crew were very kind and helpful and seat comfort was solid. The fact that a full meal was served on a 2.5 hour flight was certainly a plus tasted better than what was served on my BA transatlantic flight home. My only reproach would be the slightly irritating boarding music a tad bit too traditional for a 21st century airline setting. All in all it's clear that the company is on the right track and I would not be surprised if it soon ranks among Europe's best in terms of service quality. Glad to see the on-time performance improving day by day especially considering the earlier issues with the Beirut flights.

Frequent flyer AMS-BEG: all the compliments for the staff - Air Serbia provides a great service and a really nice selection of complementary food & beverages. A couple of points for improvement: please add an evening flight on Thursday for AMS-BEG line add on-line check-in please return the 30kg baggage limit finally improve the check- in procedure in BEG for early flights.

I flew with Air Serbia from Podgorica to Belgrade and from Belgrade to Frankfurt and can recommend it! The staff were very helpful and polite and spoke very good English. The food was good and pillows were provided - a very nice add-on to make any trip more enjoyable. The landing in Frankfurt was fantastic. A very pleasant experience indeed!

We recently flew Paris-Belgrade and Belgrade-Paris. It was refreshing to see standards of aircraft interior staff training and general comfort lifted considerably. On both occasions we travelled in business class enjoying perks like comfortable seats delicious meals and excellent service provided by polite flight attendants. I paid for inflight entertainment was provided and together with constant care from flight attendants flight was enjoyable.

Will never fly with Air Serbia again. The service was extremely bad. Airport staff WERE the worst and most apathetic I have seen. Food WAS horrible. Miles (for 2 separate flights) were never registered. No information given about anything during the entire trip. seats changed aircraft changed (again - 2 different flights) staff did not know what was going on. No priority boarding. No entertainment system although they promise an ipad. This was like flying economy on a low cost carrier.

I flew with Air Serbia in June from Abu Dhabi to Belgrade and from Sarajevo to Belgrade. Nice young friendly cabin crew excellent catering and flying with Serbian people you don't need better entertainment. Both flights were on time with wonderful landing from Sarajevo to Belgrade turning around Avala mountain.

BEG-LHR and LHR-BEG flights. I was very pleased. Flight attendants were very kind food was really good flight departed and landed on time baggage came on time. You can see that they have improved food - a lot of great desserts hot drinks refills and a three-course meal. New Aircraft's (Airbus 319 and 320) have nice exterior they aren't noisy at all and magazines were also provided. Really good experience indeed.