Air Mauritius

LHR-MRU. A very long night due to babies crying but food was nice unlimited though you have to ask for it and cabin crew very friendly. Seats a bit tight luckily had two spare seats next to me so I laid down. Quite a few blockbusters to watch if you really can't sleep. A bit late in baggage delivery. MRU-CDG. Excellent food smiling staff and superb service.

Travelled PER-MRU twice. Reasonably priced seats the timing of flight departure is an absolute nightmare at 2am don't understand why it has to be so late. Plane is fairly uncomfortable with hard seats and lack of leg room. A warning alarm came on 1 hour into return flight and we had to wait around in transit hall for 2 hours in early am. Only direct flight to MRU which is a pity.

Very disappointed with the inflight service. Flight from Mauritius to Heathrow is 12.5 hrs. Usually on long flights flight attendants on other airlines would on several occasion offer passengers a glass of water. With Air Mauritius not once did the flight attendants offer water to passengers. You have to ask for it. Once the food was served their duty was done. The quality of the food was very poor. The entertainment choice was limited and outdated.

LHR to MRU. Good cabin crew although a bit slow to reset my entertainment system on time flight and baggage arrived as well. Return leg was good 2 meals breakfast lunch and a snack before landing. Seats are cramped my knees were touching the seat in front. Crew don't smile.

London-Mauritius return on 23rd Jan. Plane only half full so lots of space my son had a bad tooth and was looked after very well. Food was fine quite a good flight with no complaints crew were excellent. Have flown with a lot worse airlines supposedly of better quality.

Hong Kong to Mauritius return - wasn't a bad trip but the seat was a bit congested and the food quantity was not good. There should be a great variety of food but there were only two which excluded the vegetarian meal both ways. Having Air-Mauritius to be the only possible direct airline to Mauritius the ticket was very pricey.

LHR-MRU return. Flew out December returned Jan in economy class on a A340-300 with window seats on both flights. Flight staff on the ground and cabin crew helpful. Food quality generally ok. You could have as many drinks as you required. However that's where the positives end the seating was cramped and no way is the seat pitch 33/34 inch as stated. The recline space available is also very poor so you never feel comfortable quite the opposite with no chance of any sleep. The entertainment system is also disappointing with limited choice of films and music.

Worst airline ever. Business class ticket they lost our luggage and did nothing to find them. We spent 8 days in Mauritius with a 15 months old baby and without any luggage a nightmare. Our luggage were lost in Nairobi. It's not the first time it happens but with other airlines they usually find them and deliver them in a couple of days. Service in the flight is bad. From Nairobi to Mauritius you get a kind of breakfast when you board then after nothing not even a glass of water! And we travelled business class!

I was delayed more than 48 hrs in Shanghai Pudong Airport! The whole ordeal started when we boarded the plane we were told there was a technical problem and take off would be delayed. The crew had to open the middle doors for us as it was getting too hot inside. During the 4 hr wait we did not get any food or drinks! We were driven finally after 5 hours on the tarmac back to the terminal to be dumped in the airport hotel without food or information. For the next 2 days we were left without any info on the flight! We had to fight with airport staff to get our luggage back after more than 24hrs. Absolutely unprofessional management of problems lying to customers covering up a major problem and never getting back to us for any kind of compensation.

My Family and I flew Singapore to Mauritius and return via KL. We were impressed with good inflight customer service including the food having travelled there new Airbus A330-200.