Air Europa

✅ Trip Verified | This was a fairly low passenger flight, so I managed to score an entire row to myself in the back of the plane. We were late to take off, but made up sometime and arrived just a few minutes late. Again, no frills or service onboard this flight. Cabin crew spoke English and the landing was extremely rough – one of the worst landings based on recent memories. The upside is that I only paid 25 USD for the trip.

✅ Trip Verified | I have flown Air Europa several times over the years due to their membership in the SkyTeam alliance. I’m glad the alliance has a Spanish member as I enjoy trips to Spain, but I wouldn’t make Air Europa my first choice. I’d describe this airline as reliable, but extremely mediocre. Everything from onboard amenities to service are just either underwhelming or mediocre since they nickel and dime you for everything despite the full carrier prices that’s charged. Glass of water, 3 euros. Food, 5 to 10 euros. Seat allocation, 15 euros. I understand that the business model has changed since the advent of budget carriers, but I wish there was a methodical system the carrier could introduce based on the price of the ticket paid for better service as I know my ticket wasn’t cheap. I got there on time and ended up sleeping through most of the flight as there was nothing really to look forward to.

✅ Trip Verified | Experienced pilots and TCPs, good legroom, tasty meals, relatively low costs for its price and comfortable seats. This airline has it all. If you are going to book a flight, first check that it is in Air Europa, because I recommend flying with them more than once in a lifetime.

Not Verified | Experienced pilots and TCP,s, good legroom, tasty meals, relatively low costs for its price and comfortable seats. This airline has it all. If you are going to book a flight, first check that it is in Air Europa, because I recommend flying with them more than once in a lifetime.

✅ Trip Verified | I booked return flights for a friend and myself with these people. It wasn’t until after my booking was completed and paid for that the confirmation email informed me that my flights would not be with them, but would be with Canary Fly. I checked the Canary Fly website and costed up the flights with them - Air Europa had charged me double the flight cost I would have paid if I had booked direct with Canary Fly! If I was told in advance of completing the purchase the flight would be with another airline, I would obviously have check them for flight prices first! In addition, my Canarian Residents discount wasn’t applied to my tickets, and when I called to bring it to their attention, I was basically told “tough, we can’t do it now”. So as well as paying 100% more through them, I also paid 75% more than I should have with residents discount. Avoid this company like the plague.

Not Verified | The most incompetent airline you could fly with. They lost my luggage in the hold and two stopover flights when I returned to my country were delayed to the point that I lost the third. My vacation thanks to them was a nightmare, because I lost a lot of things thanks to their ineptitude, in addition to buying clothes, hygiene items, among other things. I lost count of the times I called to find out about the whereabouts of my suitcase. I even had to wait more than three months for them to pay me what was lost. The icing on the cake was that what they gave me covers only half of the total value of what my suitcase had. I advise you that although their prices are tempting, do not travel with this airline. La aerolínea más incompetente con la que podrías viajar. Perdieron mi equipaje en bodega y dos vuelos de escala al retornar a mi país se atrasaron al punto de que yo perdiera el tercero. Mis vacaciones gracias a ellos fue una pesadilla, por que perdí un montón de cosas gracias a su ineptitud, además de comprar ropa, enceres de higiene entre otras cosas. Perdí la cuenta de las veces que llamé para saber sobre el paradero de mi maleta. Incluso tuve que esperar más de tres meses para que me remuneren lo que se perdió. La guinda del pastel fué que lo que me dieron cubre sólo la mitad del valor total de lo que mi maleta llevaba. Les aconcejo qué aunque sus precios sean tentadores no viajen con ésta aerolínea.

✅ Trip Verified | What a hectic flight - late already and while starting to roll the pilot says that we have a engine problem and must return to the stand 30 minutes in the plane stranded and we told to leave because of tests to the plane 45 minutes in the gate and they change the gate and don’t say a thing and boarding as fast as we could and no control. No food, no nothing, just board and up we go. Very bad organization.

✅ Trip Verified | Flight in time, plane arrived sooner then expected, boarding was fast, flight attendants even as it was a not full flight told people before take off that could use vacant rows. Was a good flight experience.

✅ Trip Verified | Very busy flight, but arrived according to schedule. Food and drinks available to buy. Seat was ok. Infotainment system worked but no ear-phones were provided so it was like silent films. All in all it was good but not great.

✅ Trip Verified | Avoid this airline. Do not fly with Air Europa if you have a connecting flight. They give you one hour to board the next flight but in reality, once you get off your first flight, you only have 35 minutes remaining. Then you have to run as fast as you could to the next terminal and pass through passport control which has massive queue. My husband who is EU national (he used the privileged gate for EU national), arrived quicker at the boarding gate and asked the 3 staffs in the gate to wait for me, (if ever I will be running late) due to the long queue in the passport control. They all refused as if it was our choice to come from the other end of the airport. Good thing we are young, with minimal luggages so we were able to arrive on time but I was really exhausted from running. If you're old, or have a family, children or not used to running, consider your plane ticket obsolete. The staff at the gate have zero empathy and they seem to have no idea that some of their passengers are coming from an Air Europa connecting flight because they just don't care about you at all. If they cannot accommodate their own passengers coming from a connecting flight, why would they sell this flight in the first place? Some of you might say that I could've joined my husband in the EU national passport control queue to arrive faster, my husband asked the staff in Madrid airport if I can join him, they refused and said that if he wants to join me, he should queue at the "all passport"