Aerolineas Argentinas

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 225 reviews
5/10
3 star Skytrax Rating
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7/10

Aerolineas Argentinas customer review

(Netherlands)

AEP-FTE via Ushuaia check in chaotic use web check in! New B737-700 nice crew on both legs drinks and food service (cakes cereal bar) nice flight on time arrival. Surprised reading other reviews or lucky. Price for internal flights quite high.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Aerolineas Argentinas customer review

(Argentina)

Last minute surprise cancellations and huge delays are routine in Aerolineas Argentinas. My short vacation last long weekend was ruined by this airline. Both flights BUE-COR and return COR-BUE were cancelled. In the first I returned to fly next day. In the second (COR-BUE) they sent me by bus (800km). Check with a knowledgeable and honest travel agent before becoming their hostage.
Seat TypeEconomy Class
Value For Money 12345
no
1/10

Aerolineas Argentinas customer review

(Chile)

Flew 4 legs from Santiago to Iguazu. First one cancelled and we took next flight 3 hours later. Second one was delayed. The same with third flight. The last one also delayed before we could board and once onboard we had to stay sitting in the plane at Buenos Aires airport for more than an hour in a very warm day.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Aerolineas Argentinas customer review

(United States)

EZE-COR and back new Austral E-190 with good legroom and interesting IFE. The flight is only an hour long so I wasn't expecting food the snack provided was decent. Used the web check-in so airports were a breeze. The staff and cabin crew was friendly and energetic. However they still have punctuality issues: both my flights were 30 minutes late and screens at the airport showed that many of their flights were delayed too.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Aerolineas Argentinas customer review

(Brazil)

We have scheduled to fly 6 legs on this airline and unfortunately have flown 7. Five flights were delayed by over an hour and delays averaged 2 hours late. Each time the website reported an on-time takeoff when we checked prior to departing for the airport. The last time we flew this airline we checked the status prior to departure and it stated "on-time" for our flight from AEP to GIG. When we arrived at the airport the screens stated "on-time" finally after an hour in a line that did not move we noticed a crowd at one ticket counter and went to investigate. Our flight had been cancelled without an announcement. They rebooked us for a flight that left from a different airport and that took a detour through Sao Paulo. Our more expensive direct flight from AEP to GIG turned into a 13 hour marathon with us arriving in Rio de Janeiro seven hours late at 2:30 am in the morning. I will not fly this airline again.
Seat TypeEconomy Class
Value For Money 12345
no
4/10

Aerolineas Argentinas customer review

(United Kingdom)

Flew domestic with Aerolineas Argentinas on 5 occasions in the space of 3 weeks. Flight length was between 2 and 3hours each time. On every occasion the flight departure was at least 45mins or more delayed. Planes were generally older (late 80's early 90's) MD-90's. Inflight entertainment is non existent and the food served well below average. The problem in Argentina is that apart from the occasional LAN route Aerolineas sit on the whole domestic market so there is generally no choice of carrier.
Seat TypeEconomy Class
Value For Money 12345
no
na

Aerolineas Argentinas customer review

(Australia)

I had the misfortune to fly this airline Sydney to Buenos Aires landed in Auckland where the plane had a mechanical problem no communication left waiting at the airport for hours before our tour guide got them to provide accommodation for the night. The plane we flew was very old had no inflight entertainment and the crew were rude. The flight crew left the seat belt sign on for most of the flight. My advice - give them a wide berth.
Seat TypeEconomy Class
Value For Money 12345
no
na

Aerolineas Argentinas customer review

(United Kingdom)

Terrible experience - we flew Buenos Aires to Ushuaia and returned 3 weeks later. Both time the flight was delayed by 5 hours. They seem to cancel flights until the plane is full and then let it go. Cabin staff and ground staff could not care less a very poor attitude. Horror stories from many other passengers about lost luggage. I would avoid using them at all cost.
Seat TypeEconomy Class
Value For Money 12345
no
7/10

Aerolineas Argentinas customer review

(New Zealand)

AKL-SYD one way. I booked this flight with pretty low expectations. The flight was 90 minutes late. However this flight was better than expected. A340s used on this route are old. However the seats were comfortable and leg room acceptable. The complimentary light meal coffee and juice were tasty and appreciated. The cabin crew's English was quite good - some of the crew were young and friendly while there were a couple of more experienced and more gruff senior crew who shouted orders. All PAs are given in Spanish first then English. It was very hard to understand the English notices as the English spoken was heavily accented. There are no personal TVs and on this three hour sector no movies were shown - just the route map on the main screens. Their service is significantly lower quality than their main competitor LAN but they are also significantly cheaper. I think it would be less comfortable to fly the much longer AKL-EZE sector on this airline but for AKL-SYD they were fine.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Aerolineas Argentinas customer review

(Switzerland)

MAD to BUE and back in economy class. B747-400 used were really old no personal screens in the seatbacks only small ceiling screens. Furthermore on MAD-BUE flight the inflight entertainment system gave up working shortly after the safety movie so no movie or Airshow at all. Meal/drink service was absolutely minimal no drinks at all during both 12h night flights. Cabin announcements unmotivated and in bad English. The old fashioned seats were very comfortable. great legrooom and recline. Bring your own food drinks and entertainment don't expect anything special from the cabin crew but enjoy the comfy seats which are much better than those ultra-thin seats which most leading carriers offer today.
Seat TypeEconomy Class
Value For Money 12345
yes