Aerolineas Argentinas

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 247 reviews
5/10
3 star Skytrax Rating
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1/10

Aerolineas Argentinas customer review

(New Zealand)

I have flown with Aerolineas about 6 times over the last 4/5 years. Every single flight was either cancelled or delayed. The staff are generally not that bad and they take a lot of stick from people. Food no real issues. The flights themselves are just so unreliable.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
3/10

Aerolineas Argentinas customer review

(Switzerland)

I took two intercontinental flights (MAD-EZE and back) and six internal flights with Aerolineas. All eight flights were more or less on time the planes were clean and baggage always arrived without delay but service on all flights was poor and food all but inedible. There is a difference between the internal and the intercontinental flights however: the cabin crews on internal flights were just indifferent and bored on the intercontinental flights they were rude and in some instances overtly hostile. Ground staff generally falls into the category "indifferent" with a few positive exceptions. Conclusion: Try avoiding Aerolineas for intercontinental flights but for internal flights it's ok.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
2/10

Aerolineas Argentinas customer review

(Canada)

AEP to SLA. Initially scheduled for departure at 18.05. Delayed various times until finally dropped from the monitor after midnight. Flight was cancelled no announcements in English very few announcements in Spanish. Misleading information about new flight the next morning initial departure at 06.30 from AEP then at 09.30 from EZE final departure ex AEP at 09.30. Only compensation for the 16 hours delay a dry piece of pizza and a can of Sprite. Flight was an old B737-500 despite the rebooking we were on standby for this flight and got the last seats on the aircraft.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
no
1/10

Aerolineas Argentinas customer review

(Canada)

IGR to AEP. Flight was showing delayed on the airport website still on time on the AR website. Unable to process web check-in. Complete chaos at the airport since the previous flight had been cancelled and the flight after ours was also cancelled. Not a single AR check-in staff or management available. After one hour of waiting with no announcement in English or Spanish or any AR check-in staff in sight we decided to take an 18 hours bus ride to ensure we get to BEU on time for our flight back to Canada the next day.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
2/10

Aerolineas Argentinas customer review

(Australia)

The planes left on time and arrived on time seats and legroom are good. A340's don't have entertainment main cabin TV screens are old. Air hostess hide once they serve you you hardly see them - they disappear. This is poor as people have to go and ask for water etc it becomes a kind of self serve Airline. For the price is good.
Seat TypeEconomy Class
Value For Money 12345
yes
2/10

Aerolineas Argentinas customer review

(New Zealand)

Auckland-Buenos Aires. Pleased about the leg room however their flights late or just cancelled for no reason. The food was ok hostesses were direct with them wanting to give you hot drinks cold drinks or snacks. Check-in took 1 hr 40 mins so be prepared.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

Aerolineas Argentinas customer review

(Argentina)

Buenos Aires-Iguazu Falls return. Two good flights the first on a Boeing 737-700 departed 10 mins early and arrived 15 mins early. Flight service is efficient and cabin crew friendly. The return flight on an MD-88 old but in good condition quiet and comfortable with a friendly and helpful cabin crew with the flight arriving at Aeroparque (AEP) 10 mins early.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Aerolineas Argentinas customer review

(Belgium)

Salta-Puerto Iguazu domestic flight operated by Austral. Flight a Embraer 190 with personal entertainment with TV series and documentaries and some CD's. The entertainment system failed twice but the crew reactivated it quick. Did not expected entertainment on a domestic flight. The crew offered a sandwich with a drink. Good legroom at emergency exit but the normal seats also offered good legroom for this short flight of 1.5 hrs. Departed 2O mins early and landed 40 mins early in Iguazu.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Aerolineas Argentinas customer review

(Argentina)

Buenos Aires-Madrid. Staff were helpful and friendly. Seats comfortable but there is no onboard entertainment and the plane was old.
Seat TypeEconomy Class
Value For Money 12345
yes
na

Aerolineas Argentinas customer review

(United States)

Three days of delay (Buenos Aires-Madrid). The aircraft is in poor condition and the airline personnel are not helpful. They won't even give passengers an explanation for the delay and told us to file our complaints online.
Seat TypeEconomy Class
Value For Money 12345
no