Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 631 reviews
7/10
4 star Skytrax Rating
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8/10

Aegean Airlines customer review

(Greece)

ATH-LHR A321. Some things never change. Food inedible I knew this so I went onboard with a full stomach. I understand priority luggage should come first but not 10 minutes before everyone else's! I have noticed this on a couple of Aegean flights. Plane was new and clean as always cabin crew decent. Aegean if you want those extra stars you need better food better luggage handling services and more happy faces!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
2/10

Aegean Airlines customer review

(Greece)

Heathrow-Athens. A huge line for baggage drop with only 2 Aegean employees to check-in the entire flight. A problem with the baggage belt added more waiting time and frustration. Staff were really snappy and rude. Due to that delay there was a 20 minute delay in boarding and departure. The plane was really hot (the air- conditioning did little to help). Finally when we arrived in Athens we had to wait an extra 20 minutes for bags to start coming out on the belt. Overall an unpleasant travel experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
7/10

Aegean Airlines customer review

(United Kingdom)

Athens to Frankfurt. Nice lounge at Athens with good selection of food. Flight average food terrible breakfast consisted of burnt pasty offering and a bread roll. Overall a fair offering but given the reviews was expecting more.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(Greece)

Thessaloniki-Samos return. Airbus A319 both ways. Flights full. Attentive crew nice flights drinks served for a 50 minutes flight. Recommended.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
7/10

Aegean Airlines customer review

(Cyprus)

Staff at Heathrow Airport not very helpful. Manager quite ignorant to people's needs. Cabin crew quite the opposite very polite and always smiling. A shame how one can spoil it for the other. If you have excess luggage I personally think they over charge. They charge £15.00 per kilo and believe me you cannot get away with it.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(United Kingdom)

LHR-ATH return - A320 outbound A321 return. Excellent service and a good fare. Both aircraft's clean and comfortable with several rounds of drinks (wine tea coffee). Food good. Flights on time or ahead of schedule.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(Greece)

ATH-LHR A320. Flight arrived in London early but luggage delivery so slow in T1 it didn't make any difference. Decent service food horrible as always. New and clean plane. Decent movie onboard.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(Philippines)

I loved flying Aegean Air from Rome to Athens in May 2011. Check in was a breeze. The food was warm and good even had dessert. Staff was courteous and helpful. After flying EasyJet for most parts of my 2 week European backpacking trip flying Aegean was a treat.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Germany)

Heathrow to Larnaca return in October 2011. Excellent in every respect - new clean aircraft relaxed and attentive service.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(United Kingdom)

LHR - Mykonos rtn via Athens both ways. 30 minute delay outbound from LHR meant connection was very tight in Athens. Cabin crew provided reassurance to anxious passengers (one crew member saying 'Aegean Airlines cares for its passengers don't worry) and at Athens those of us with tight connections were met by a lady who competently and at very high speed escorted us through what is a complex connecting arrangement. No delays on the return service and we landed 15 minutes early at LHR. Service onboard was good with a hot meal and a free bar. On the way from LHR to ATH we had a new A321 aircraft with in flight entertainment (main screen). Otherwise flights were on a mix of A319 and A320 of varying ages. Thoroughly enjoyed my flights with them the crew work hard and seem proud of their airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes