Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 771 reviews
7/10
4 star Skytrax Rating
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9/10

Aegean Airlines customer review

(Greece)

MUC-SKG A3 503 July 22. Efficient check-in use of Lufthansa Business Class lounge (chaotic). Aircraft gate at the far end of the terminal had to walk a lot. Aircraft A320 smart neat clean. Cockpit briefing rather informative. Business class cabin crew (one flying attendant dedicated to four passengers) very satisfactory polite communicative professional. Seating pitch satisfactory - mediocre width (middle seat unoccupied - turned to table). Lavatory clean. Full satisfactory hot meal (choice of main course) with a Mediterranean accent freshly brewed espresso coffee. Actually no in flight entertainment - drop down overhead TV screens with safety instructions and flight path information. Arrived on time business class passengers departed first and transported to the terminal with a dedicated bus. Baggage (Priority labelled) were the first to arrive. Aegean airlines is rightfully voted as one of Europe's top regional airlines.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(United Kingdom)

JIK-ATH-LHR on 11 August 2014. Return flight after week in Ikaria. Aegean flight left a few minutes late but made up time although sadly had to stack for 45 minutes at Heathrow. Excellent legroom and seat comfort. Pleasantly surprised with the quality of the meal provided and the drinks so much more than so-called cheaper airlines. Would definitely fly Aegean again. Only downside was the failure of UK Border Agency to have sufficient staff at the immigration desks at Terminal 2.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Greece)

Domestic flights: Athens-Kerkira (Corfu) on a A319 aircraft and Ioannina-Athens on a Bombardier DHC-8-400Q (operated by Olympic Air). Excellent service on-time performance and very polite staff.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(United Kingdom)

JMK-ATH-LHR. A3 377/A3 608 7 Aug 2014. Mykonos - Athens sector operated by Olympic Air Dash 800 aircraft. Clean inside and out and welcomed on board by very polite cabin crew. Only 2 Flight Attendants for a 20 minute flight. Departed on time and despite the fact that it was such a short flight a full drink service was offered with a variety of soft drinks napkins ice and a bag of peanuts and everyone was served. Upon landing in ATH the goodbye and thanks you greeting was polite with a smile. An excellent flight. 3 hour layover at Eleftherios Venizelos International Airport Athens was a breeze. Was given an invite to the Aegean Business Lounge on the A side of the departure terminal which was comfortable with the usual drinks and snacks available and regularly topped up. Nice clean lounge with a view of both runways. ATH-LHR Aegean Business. Departed ATH with 15 minute delay clean Airbus A321-200 aircraft. Good PA announcements by Purser and Captain. Comfortable leather seats with middle seat free. Drink service and peanuts after take off with hot towel service. Menu was provided with a choice of 2 hot main meals of chicken or swordfish with a delicious salmon entree and a selection of delicious Greek desserts. A good choice of wines including award winning Greek varieties plus the usual soft after dinner and a good selection of teas and coffees. Hot towel service again before landing. Landed on time. A very impressive service offered by Aegean. Have no hesitation about using them again.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(United Kingdom)

Flew from Rome FCO to ATH 2 hour flight but had a large selection of drinks lovely meal then tea or coffee after dinner. The staff were charming and helpful no delays at all the check in staff were informative and efficient telling us where to go with our rucksacks (apparently they're awkward shape so go in the 'oversized baggage' section). We were so efficient getting off the plane we beat our luggage to the conveyor belt. Would definitely recommend this airline to anyone.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
5/10

Aegean Airlines customer review

(United Kingdom)

LHR-ATH-LHR. Flight over very uncomfortable as it was a smaller plane than usual and absolutely no leg room. No inflight entertainment which is essential for a nervous flyer. Seating comfort was better on return trip but Aegean have ceased inflight films and replaced them with extremely repetitive tourist films and no radio/music. Very disappointing. Having flown with Aegean on this route for many years I am now reconsidering.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
na

Aegean Airlines customer review

(Poland)

I am a Senator Gold frequent flier with Star Alliance. I bought a ticket with Aegean to Paros. It turns out that the flight is operated by Olympic Air - not a Star Alliance member - and therefore some of my privileges do not apply. I can still have more luggage but I can not use the lounge. The Aegean representative refused to issue an invitation to the Aegean lounge since "it would cost them extra money" while I thought I had this privilege included in my ticket bought with Aegean. Nothing about reduced privileges was mentioned when I bought the ticket. Aegean did not want to do anything to accommodate the urgent need of a passenger with a Senator Gold card of Star Alliance who had to use the internet in their lounge for an emergency.
Seat TypeEconomy Class
Seat Comfort N/A
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
9/10

Aegean Airlines customer review

(Spain)

Madrid - Mykonos with a change of plane in Athens we left Madrid just after midnight. The plane was new and clean the service was excellent and what a treat to have a hot meal on a European flight. On leaving the plane at Athens we were told to contact the ground staff immediately as we had a very short connection time. We did so and the ground staff sent us onto the same bus as everybody else! Luckily the airport was not busy at 5 a.m. and we easily caught the flight to Mykonos. However a good very short flight to Mykonos and Aegean cannot be blamed for the ground crew. I would happily fly with them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment N/A
Value For Money 12345
yes
na

Aegean Airlines customer review

(United Kingdom)

Birmingham to Rhodes 5th July. Absolutely appalling. 12 hour delay with no update through-out the day. No explanation or apology when we eventually got on the flight. Once we were on the flight the toilets were locked at the front and we couldn't get past the air hostesses to use the toilets at the back. States in Aegan Airlines T&C of delayed flights that we are meant to get some form of contact from the airline within 7 days. 3 weeks later we still have yet to hear from them.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
no
8/10

Aegean Airlines customer review

(Slovakia)

BUD-ATH-JTR and back with a stopover. Nice surprise! Clean new aircraft (A320/A321) and the BUD-ATH sector even had a hot meal you don't see that so much today. Had to pay for my luggage in JTR agent was very polite so no problem. Will definitely not hesitate to fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes