"staff were very friendly"
J Zhang (United Kingdom)
✅ Trip Verified | The first time I took a plane, it is a nice trip. The staff who handled the formalities were very friendly, and I will choose China Southern Airlines in the future
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Kuala Lumpur |
| Date Flown | November 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"happily fly this airline again"
Haixuan Guo (France)
✅ Trip Verified | Very attentive staff at airport check in and the cabin staff. Exceptionally clean surroundings and up to date equipment for entertainment etc. Meal service was polite and quick with plenty of good, tasty food. I would happily fly this airline again and recommend it. I would like to thank the airport information worker who gave me vital information and advice about necessary travel preparations, and PRC test requirements before my journey, without her support, it would have been very stressful days.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Paris |
| Date Flown | December 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"A considerate crew"
C Hee (Singapore)
✅ Trip Verified | A considerate crew. Quite an exhausted day before my flight which made attention to the crew, suggest me to upgrade to business class. It was really worth it, a spacious seat and let me had a good rest on the plane.
| Type Of Traveller | Business |
| Seat Type | Business Class |
| Route | Guangzhou to Singapore |
| Date Flown | December 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a very pleasant long trip"
h zHONG (Canada)
✅ Trip Verified | I would like to thank China Southern Airlines for bringing me a very pleasant long trip. The trip made me experience the warmth of home and the staff was very professional and welcoming, assisting me in the security check, helped me with my luggage. It made my trip feel more comfortable. I will continue to support China Southern Airlines' service and will recommend it to my friends and family.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Toronto |
| Date Flown | December 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"food is relatively monotonous"
Haizhuang Cai (United Kingdom)
✅ Trip Verified | I lost my wallet before boarding, but thanks to the staff there I got it back - many Thanks! The plane is new, and the seats in economy class are well spaced, though I'm taller. The crew is very considerate to help with the luggage. The food is relatively monotonous but the portion is sufficient. I hope that it can be improved after the epidemic is over. The on-board WI-FI has no option for paid use, which is not very friendly to non-members.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to London |
| Date Flown | October 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"airline service is good"
Wenquan Hu (China)
✅ Trip Verified | The ground service is awesome. A kind lady took me to choose my seat, helped me address my oversized luggage, and led me to the security check. the airline service is good too, almost everyone could get a blanket if they wanted. The next flight from Sydney to Perth, I even couldn’t get a blanket in the plane from Qantas.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Sydney |
| Date Flown | October 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"cabin service should be enhanced"
Jia Li (China)
✅ Trip Verified | I was almost late for checking in, like 7 mins left. The staff of China Southern were very friendly and enthusiastic and assisted me to handle the luggage check-in matters and helped me to get through all the procedure that needed for Covid-19 application. However, the cabin service should be enhanced, especially there are no socket and USB-plot on the aircraft A380, and no pillows and earphones are provided, which are necessities for international flight. Meanwhile, the crew members should smile more when they work. Hopefully they can attach more importance on these aspects.
| Aircraft | A380-800 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Los Angeles |
| Date Flown | September 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a great flying experience"
L Xu (Canada)
✅ Trip Verified | China Southern Airlines gave me a great flying experience. The staff was serious and responsible throughout the whole journey. Since I had a lot of luggage, the staff helped me carry my luggage and assisted me with the security check. I will continue to support China Southern Airlines.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Toronto |
| Date Flown | September 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"The trip was very pleasant"
Z Ji (Canada)
✅ Trip Verified | The trip was very pleasant with China Southern Airlines, staff was very warm, friendly and patient. The staff assisted me with the security check All in all, it was a very good and memorable trip and I will choose China Southern Airlines again in the future.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | Guangzhou to Toronto |
| Date Flown | September 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"seats on the plane are very comfortable"
J Gu (China)
✅ Trip Verified | Although their flights decreased a lot due to the epidemic, it had no impact on their quality service. Maybe there are fewer flights and fewer people at the airport, but the staff at the check-in counter are more careful than before. Boarding is also very smooth. The seats on the plane are very comfortable. The greetings from the flight attendants make me feel great!
| Aircraft | A330 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | GuangZhou to Tokyo |
| Date Flown | September 2022 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
