Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 773 reviews
7/10
4 star Skytrax Rating
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10/10

Aegean Airlines customer review

(United States)

2 flights - HER to ATH (short 50 minutes) and ATH to MXP. Both went well and flights were on time. Unexpected snacks and drinks on flight. Breakfast on MXP flight. Fast check-in, friendly cabin staff and quick baggage claim.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteATH to MXP
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Italy)

Managed to get my rather large luggage quickly. First flight was on time, the A321 was clean and the Flight hosts were pleasant and friendly. Hot food was served and had an overall pleasant flight. Seats were comfortable enough, they seemed to be the same as the one Lufthansa originally put on their planes and I guess everyone went with them. Arriving in Athens there was a delay of half an hour due to congested skies as its the summer peak time. Boarded on time again a friendly staff with a good plane. They are a great choice.
AircraftA321 / A320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteFCO to LCA via ATH
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Switzerland)

I recently flew to Mykonos through Athens and must say it was a very pleasant experience. The Zurich - Athens - Zurich legs were in Business class, to which I was upgraded for free being a Gold Member of their program Miles and Bonus. During the inbound flight I was served a 4 course menu, with 2 choices for the main course, with excellent wines, return flight was in the morning, so breakfast with 2 choices of eggs (scrambled and omelette), fresh fruit platter, greek yoghourt and bread. Responsible for the Business class section was every time the Maitre de cabine, who was very attentive and kind. Flights were on time (ish) and transfer in Athens was easy and smooth, even though inbound luggage could not be through-checked because of the lack of customs in Mykonos Airport (it was on return though). Only slight downside was check-in at Mykonos at 6 am, with only 2 counters open and queue moving very slowly, taking me 20 minutes to check-in my suitcase. But I guess that's more a matter of the airport than the airline.
AircraftA320 and Q400
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteZRH to JMK via ATH
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(United Kingdom)

We flew on flights 4441 and 4440 on 22nd June and 29th June. Both flights were excellent, smooth, cabin staff immaculately dressed and professional. I would use this airline again. Perhaps a free snack like a sandwich or crackers and cheese would enhance the experience.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBelfast to Corfu
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(Germany)

I am always impressed with the pleasant attitude, responsive service and warmth of cabin crew. The ground service is good, and the food is on the good side. On the other hand, most of their planes are starting to show their age and sometimes the seats are really worn out.
AircraftA320-200
Type Of TravellerBusiness
Seat TypeEconomy Class
RouteZurich to Athens
Date FlownMarch 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(Italy)

A good flight, on time. Flight attendants were pleasant and friendy. Was traveing with my partner, we got bored halfway through the flight as there is no inflight entertainment system. Hot food was served, overall a positive experience.
AircraftA320
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteRome to Athens
Date FlownMay 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Canada)

We flew Heathrow-Athens return and Athens-Santorini. The entire experience was very good. We were a bit delayed on our return flight to Heathrow and were continually updated on progress. The seats were comfortable and not tight. A hot meal was served in flight - no fee and a beverage was even included. This was on a three hour flight - a really nice touch. Unfortunately, my gluten free meal which had been ordered was not on board but the flight attendant provided a very nice salad and a sincere apology. All in all, we had a very enjoyable flight each time.
AircraftAirbus
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteAthens to Heathrow
Date FlownJune 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(Sweden)

Very good flight, nice to be offered a hot meal on the ARN-ATH leg with complimentary drinks (two rounds), nice and rather spacious seats and legroom on the ARN-ATH leg, On the ATH-JTK / JTK-ATH Leg they used a A321 with cramped max tight config so almost no legroom, but it is a very short flight so it was ok, only a small snack, no drinks but I dont think they would have time to serve on this short flight. ATH-ARN was again great legroom and also served a hot breakfast. For what we pay it is great value, far better than many other competing airlines, the planes are also new and clean. Only drawback is that there is no entertainment provided on the 3 hr flight, why not show a movie?
AircraftA320 / A321
Type Of TravellerCouple Leisure
Seat TypeEconomy Class
RouteArlanda to Santorini via Athens
Date FlownSeptember 2014
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(United Kingdom)

Return LHR-ATH. Clean, plane seemed quite new. Staff are friendly and multi-lingual (at least 3 languages on top of Greek). Food is well above average and so is legroom. But bring a book or some entertainment - no in-flight entertainment on this 3.5 hour flight. But overall, I was very impressed. Would happily fly with them again and recommend to friends.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteLHR-ATH
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Canada)

Multiple trip with AE between SKG-FRA and MUC. Aircraft's were always clean service was fine food above average and quite good compared to other regular European airlines and the staff was always courteous and friendly. There were only couple times out of the last maybe 30 round trips the flight was delayed and that happened summertime when the European skies are congested. I have great respect for this airline and how nicely developed to become one of the best regional airlines of Europe.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes