Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 599 reviews
8/10
4 star Skytrax Rating
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9/10

Aegean Airlines customer review

(United Kingdom)

Athens to London in economy. The flight departed on time and arrived 10 mins early. Very tasty meal served on board much bigger than expected. Several rounds of drinks movies shown during flight. Very attentive cabin staff. Overall an excellent flight for just EUR70.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
5/10

Aegean Airlines customer review

(United Kingdom)

LHR-ATH return. Found Aegean to be very average. Flight out delayed by 2 hours due to high winds with gate attendants 'managing expectations' stringing the delay out by 10 minutes every 15 that went by; however the return was on time. A321's seats are closely bunched for leg room and lack any head rests making sleep tricky on the longish flight. Cabin service was just slow meals of dismal quality in both directions though wine pleasant. A film was shown in both directions which worked OK. Some crew were friendly others were not focused. Online check-in works well but won't from their own iphone app. Experience at both airports fine. I enjoyed the BA experience more on this route for the quality of the product onboard.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
1/10

Aegean Airlines customer review

(United Kingdom)

I have never experienced such a horrible trip. I was surrounded by 3 children all under the age of 6 who were screaming and yelling through the entire flight. They had toys on the floor and swinging from the chairs in the hallway of the plane and I was stuck in my seat not even being able to use the bathroom. The stewardess did not do much to stop the yelling because it was beyond her. By the time my dinner reached me it was cold and tasteless - last but not least my earphones did not work so I could not hear the TV monitor and had to also pick up trash that was stuck between my seat. Never again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Aegean Airlines customer review

(United Kingdom)

LHR-ATH. A good experience with Aegean the overnight flight was fairly busy but the crew were professional there were 2 drink runs and the meal was very good but the portions were small. A320 was clean and the leather seats were comfortable. Headsets were handed out there was a good music selection and a movie was shown on the overhead screens. Flight arrived into Athens a few minutes early and the luggage didn't take too long to appear. An extremely good service and would use them again without hesitation.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
4/10

Aegean Airlines customer review

(Greece)

ATH-LHR with A3. Unfortunately some items in the A3 package continue to deteriorate. I booked my flight 3 days prior to my trip. It was expensive and I thought that the flights would be full nevertheless the flight to LHR was at 65% and the return at 85%. Inflight catering its a joke. Frozen pasta and a very small salad. No water service on 3.5 hour flight. The crew are very efficient but there is no interaction all you see is frozen smiles. Baggage delivery takes a life in LHR and half a life in ATH. Both flights well ahead of time but what's the point if you wait 45 minutes for your luggage? Big problem is that BA has almost the same problems and there is no third alternative on ATH-LHR route.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
3/10

Aegean Airlines customer review

(United Kingdom)

Belfast to Larnaca 18th May at 23.40pm. The food was shocking and the staff rude and unhelpful. You were not allowed any drinks after the first round with your meals unless it was water. The toilet doors at the front were locked and out of order. One lady asked about her booked meal - the air hostess replied "no booked meals tonight" shrugged her shoulders and walked on. On the way home however Larnaca to Belfast it was like a different airline - air hostesses were well presented and couldn't do enough but the food was still shocking. On both flights - no film or inflight entertainment.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Aegean Airlines customer review

(United Kingdom)

LHR-ATH-LHR. Clean new Airbus 320 aircraft. Seats not perfect but good legroom compensates this. A selection of nice music before take off helps you fall in the good travelling mode. Both flights ahead of schedule. I'm scared of flying so a smiling and helpful flight attendants attitude definitely helped. Sweets before take off a small but nice touch. Decent proper meal with honest wine that actually tasted good. Overall a very good airline which helped me begin my holidays few hours before reaching Greece and prolonged it for a few hours when I was leaving.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(United Kingdom)

Heathrow to Larnaca return. Aircraft A321 clean and tidy. Departed and arrived on time both ways. Good food inflight entertainment free drinks great service and friendly crew. Booked well in advance and got a great price. All in all a very good airline.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(Greece)

ATH-LHR A321. Some things never change. Food inedible I knew this so I went onboard with a full stomach. I understand priority luggage should come first but not 10 minutes before everyone else's! I have noticed this on a couple of Aegean flights. Plane was new and clean as always cabin crew decent. Aegean if you want those extra stars you need better food better luggage handling services and more happy faces!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
2/10

Aegean Airlines customer review

(Greece)

Heathrow-Athens. A huge line for baggage drop with only 2 Aegean employees to check-in the entire flight. A problem with the baggage belt added more waiting time and frustration. Staff were really snappy and rude. Due to that delay there was a 20 minute delay in boarding and departure. The plane was really hot (the air- conditioning did little to help). Finally when we arrived in Athens we had to wait an extra 20 minutes for bags to start coming out on the belt. Overall an unpleasant travel experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no