Aegean Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 771 reviews
7/10
4 star Skytrax Rating
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5/10

Aegean Airlines customer review

(New Zealand)

Boarding was a shambles. We thought we were running a bit late, and didn't arrive at the gate until 25 minutes before take off. But when we got there, a lot of people were queued and no-one was moving. We eventually got on a bus and they boarded both front and back which was good. On board the leg room was minimal. We got a decent sort of meal for such a short flight but they served it late, and by the time they cleaned up and went to serve hot drinks we were descending. It was adequate but hardly what I expected of an airline that seems to be quite highly rated.
AircraftA320
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteAthens to Budapest
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
4/10

Aegean Airlines customer review

(Greece)

I fly with Aegean Airlines whenever possible. However, last night's almost 2-hour delay will be a game changer for me. We were informed just as we were about to board that our airplane had not even arrived. This is happening at 23.20. We were asked to wait in polar conditions due to extreme air conditioning, no compensation of any type, not even water, and we were only notified of our departure time after one hour. The ground staff were nonchalant about things, completely unhelpful.
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteChania to Athens
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
8/10

Aegean Airlines customer review

(New Zealand)

Immaculate service on the short flight from Athens to Thessaloniki. Clean, tidy interior of the cabin, good service from the Aegean staff, and a good lounge. Will continue flying Aegean, would be interesting to see a long haul offering.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeBusiness Class
RouteATH to SKG
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Australia)

Flight to Larnaca was a joy. Generous legroom, nice meals and a fantastic range of drinks to choose from. Crew was attentive and it is nice that Aegean leave the cockpit door open during boarding..
AircraftA321
Type Of TravellerFamily Leisure
Seat TypeBusiness Class
RouteAthens to Larnaca
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(United Kingdom)

Flight on time, row 1 - Friendly staff and very attentive, tasting 3 course meal and wines. Only complaint, please change the welcome and inflight “sparkling Greek wine” to real champagne. Star Alliance priority bags arrived promptly at baggage carousel Heathrow.
AircraftA321
Type Of TravellerCouple Leisure
Seat TypeBusiness Class
RouteAthens to London
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Aegean Airlines customer review

(Belgium)

Very good flight with Aegean. The boarding was quickly and the crew very . During the flight, we had no entertainment (no films, no flight info). The food was an olive bread with a free no-alcoholic beverage (the first was free). Very smooth landing at Heraklion.
AircraftA320-232
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteBrussels to Heraklion
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(United States)

Brand new A320, interior spotless. Crew immaculately groomed and attentive. Flight was on time. I was impressed with my first experience of Aegean.
AircraftA320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteMykonos to Athens
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
yes
8/10

Aegean Airlines customer review

(Greece)

I booked a premium economy ticket so I can have a suitcase and one piece of baggage. That cost ~30Euros more than the Go Light fare. Suddently as we were waiting for the boarding to start, the airline representatives announced that every person who has the Cheapest fare, can put his baggage in the compartment with no charge. I find no reason to pay extra money and being fooled with this policy. All the other provided services were far above medium, approaching excellence. I will fly again with Aegean but the ticket policy needs serious reconsideration
AircraftDash 8 Q400
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteAthens to Santorini
Date FlownMarch 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(United States)

2 flights - HER to ATH (short 50 minutes) and ATH to MXP. Both went well and flights were on time. Unexpected snacks and drinks on flight. Breakfast on MXP flight. Fast check-in, friendly cabin staff and quick baggage claim.
Type Of TravellerFamily Leisure
Seat TypeEconomy Class
RouteATH to MXP
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
10/10

Aegean Airlines customer review

(Italy)

Managed to get my rather large luggage quickly. First flight was on time, the A321 was clean and the Flight hosts were pleasant and friendly. Hot food was served and had an overall pleasant flight. Seats were comfortable enough, they seemed to be the same as the one Lufthansa originally put on their planes and I guess everyone went with them. Arriving in Athens there was a delay of half an hour due to congested skies as its the summer peak time. Boarded on time again a friendly staff with a good plane. They are a great choice.
AircraftA321 / A320
Type Of TravellerSolo Leisure
Seat TypeEconomy Class
RouteFCO to LCA via ATH
Date FlownJuly 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes